Rated 4.7 out of 5 by 186
Rated 5.0 out of 5.0 by FunNMiami Great location and great service
I stayed in the Pool Lanai suite and it was wonderful, great experience and I had a great time. The room was very nice, the staff was excellent and great customer services.
The beach is also very close and there are plenty of shops and dining places nearby.
Overall, a great experience.
June 11, 2014
Rated 5.0 out of 5.0 by DonnaTX Comfortable bed, excellent service, Penthouse suite and jacuzzi are awesom
The Penthouse Suite is an awesome experience with a personal jacuzzi on the roof. The bed was very comfortable and staff was great.
June 9, 2014
Rated 2.0 out of 5.0 by dri_in _town Convenient but thats it!
Good location, staff rude and lacking customer service.
No Sauna, pool just ok
June 4, 2014
Rated 5.0 out of 5.0 by Vivian12 Excellent service !!!!
The hotel is really pretty and the rooms are really nice and clean. The people that work there are hardworking and nice people. The restaurant's food is good.
June 3, 2014
Rated 5.0 out of 5.0 by LiGo Rooftop Terrace Suite
Wundervolle, wenn auch preiswertes Zimmer. Einbisschen teuer, aber für Miami Beach-Verhältnisse normal, vorallem die Rooftop Terrace Suite mit seitlichem Blick auf das Meer!! Grossartig!
June 3, 2014
Rated 4.0 out of 5.0 by Eaglez1 Trendy Hotel
Hotel is very trendy and modern and in a good area. The service was good and food quite good.
June 2, 2014
Rated 5.0 out of 5.0 by GiGi21 Great Service
The Z hotel is a Gem Hotel on South Beach. I enjoyed my stay and would stay at the hotel again, but would request a better view on the PH level.
May 29, 2014
Rated 5.0 out of 5.0 by Nico81 The great escape
Great location and staff make this hotel a winner. Mickey the concierge provided excellent suggestions for tours and restaurants. The neighborhood is like a living museum of art deco but the culturally diverse mix of local residents from around the world is what makes it special. Nearby beach, bike rentals, coffee, bus and shops. Will stay here again next time!
May 23, 2014
Rated 5.0 out of 5.0 by GiGi21 Great Boutique Hotel
I stayed at the Z Ocean hotel for three nights. The hotel and room were very comfortable. I stayed with two friends on the PH level which included a balcony and access to the rooftop. The staff was very nice and very accommodating. Breakfast was good. I did have to pay additional for the third person staying in the room.
May 18, 2014
Rated 5.0 out of 5.0 by Michelinge Can't wait to go back!!!
My girlfriend and I stayed at Z ocean for 3 nights for our anniversary. We have been going to south beach for years and this was by far our best stay, property wise. Z ocean hotel is the perfect combination of a high class luxury hotel while still maintaining a smaller boutique feel. The entire staff was extremely friendly and made us feel welcome at all times. The roof top terrace was incredible. We had so much fun within our room and terrace that we spent most of our time at the hotel. The hotel also offers complimentary beach chairs and umbrellas. For new comers to south beach, Z ocean hotel is in a perfect location, on ocean drive and in the middle of Espanola Way and Lincoln road two great locations for lunch and dinner. We've stayed at nearly all the surrounding worth while hotels and Z ocean has been our favorite by far.
May 17, 2014
Rated 3.0 out of 5.0 by Eusjan Check your hotel bill..
After checkout I discovered that I accidentally paid a check from the restaurant, where I never was. I mentioned it to the hotel staff and manager but they told me they had me on security camera. After I asked how I looked like no one could give me an answer (this was all by phone), but they were so, so definitely sure it was me and my wife, although I have a check from another restaurant at the same time LOL, I never received my money back... Be careful with those friendly faces.
May 10, 2014
Rated 4.0 out of 5.0 by Anakin99 Central South Beach
Front desk staff polite and welcoming. Great rooms and comfortable beds but didn't get a room as described in our booking and unable to change rooms started break in a bad way and we were not compensated at all in any way for this. Room was well equipped and spacious although housekeeping did not actually clean room every day and only left one small bottle of water in the room even though 2 were requested for the two guests on a daily basis. Over priced hotel for facilities. Swimming pool was small and not deep (range 3ft 9in to 4ft#. Great location for South Beach access - just across the road - with free #paid for in resort tax) sunloungers and towels on the beach. Also just 2 blocks from Lincoln Road shopping.
May 6, 2014
Rated 5.0 out of 5.0 by Geoff & Christine Comfortable bed and good food
Was accused of late check out but had done 18 hrs. earlier, had invoice to prove. Had no apology.
May 6, 2014
Rated 5.0 out of 5.0 by Altima Post cruise relaxation
Fourth time staying at this property. The service and suite are always excellent which is why we always come back. Arrived early after our cruise and we were able to check into our room. Headed to the pool for some sun and fun. The pool attendant kept us comfortable. After a late lunch headed across the street to South Beach and used the complimentary lounge chairs and umbrella until the sun set. Ended the day on the private balcony watching the excitement on Ocean Drive. Couldn't be any better.
April 16, 2014
Rated 4.0 out of 5.0 by Maximillen3 Great Staff
The customer service in this hotel is excellent! The front desk, room service, bartenders, cleaning staff, hotesses (except one on late sunday afternoon), everyone was friendly & willing to assist. The rooms were clean, comfortable & modern. We stayed in a suite with a hot tub on the balcony. The only draw back was the view!!
We overlooked the air condition units for the building next door, Yuck!!
They have their own area on the beach so getting a great spot is easy & the lounge chairs are comfortable, but there is no beach service.
The pool area is average, a little small. There are swim up rooms all around the pool, so it felt a little uncomfortable, like your in their room, when in the pool.
All in all it was a very nice stay.
April 10, 2014
Rated 5.0 out of 5.0 by MishC Great location
Everything was just great from the location to the room to the service. I would definitely go back.
March 13, 2014
Rated 5.0 out of 5.0 by Mia108 Outstanding room, outstanding service.
I usually stay at a different place when i am in Miami. this time I got very lucky as i was there for a medical meeting that was held at the Inter continental down town Miami. That hotel was totally book so the company found this beautiful hotel for me. I was so happy with everything. The staff from the moment you arrive you feel like you are at home. The bar area is great. After my long day at my meeting I would go there every afternoon for happy hour and have such good time. I would definitely stay there again. I am already planing to go back in the next few weeks.
March 10, 2014
Rated 5.0 out of 5.0 Great vacation!
Spent a couple days in South Beach after arriving for the daytona 500 and spending a few days in Orlando, the z hotel was far out best hotel! We look forward and returning here again!
March 10, 2014
Rated 5.0 out of 5.0 by Ana10 Fantastic Views
The views are incredible. See the sunsets and then the night lights of Miami. Historic area of South Beach offers protected views to the west means no high rises so you can see the night lights all the way to downtown Miami. The Rooftop city view Penthouse unit 421 I got also offered very private hot tub as no one can look down on you while you are in it or sunning on your own private roof top sun deck. You get there by going up a spiral staircase from your lower deck off the bedroom. Very nice private lounge on your private rooftop deck. Has your own hot tub, sink, Bose stereo, refrigerator, lounge sun chairs, eating table with chairs..etc, etc...! Even has a private entrance for room service if you want diner delivered or champagne delivered to you while in the hot tub. Very nice. You can also stand up next to the hot tub and see the ocean so you have best of both, ocean view and city lights and sunset views with the privacy. The units on the ocean side have a high rise above you so not near as private while on your rooftop suite deck. Great people and car watching on Collins Ave too! Unit has refrigerator and sink in the room as well.
March 9, 2014
Rated 4.0 out of 5.0 by LCMT Credit card managemnet
My credit card was charged more than 10 times duirng a stay of 5 days. This is very confuse.
February 26, 2014
Rated 5.0 out of 5.0 by Rooster 2014 Five star service
The best service I have ever received at any hotel. The cleanest to the most comfortable. The staff was excellent! I am going back for a longer stay.
February 26, 2014
Rated 5.0 out of 5.0 by ZTraveler Wonderful stay
The hotel is super nice. We really loved this place. The customer service was awesome. The bar area was really nice. We ate at the restaraunt for breakfast and that was fine. There are a lot of other options for dining very close to the hotel. Try "my ceviche" for some great ceviche and fish tacos. The location was perfect. Beach was great. We really liked the padded chairs on the beach provided by the hotel. I highly recommend this hotel and we will be returning here next time we are in Miami.
February 22, 2014
Rated 5.0 out of 5.0 by lsh1310 Great luxury hotel
Everything about the hotel was what you'd expect from a small boutique hotel from the time you check in throughout your stay until you unfortunately have to leave. The room which was actually a mini suite & was very spacious ( especially having just spent 2 weeks on a cruise ship in a small cabin) with a great bathroom, lots of fluffy towels, comfortable bed and pillows, lots of light coming from the balcony which overlooked Collins Ave., etc. ; you can check the website for all the other amenities provided but we loved the location where we could walk to all the Lincoln Rd restaurants and Espanola Way or just sit and relax by the beautiful pool or walk to the beach close by. We would definitely recommend this hotel.
February 16, 2014
Rated 4.0 out of 5.0 by coco70 Great location
Great location in the middle of South Beach, stuff was nice and polite.
I would recommend the location.
February 14, 2014
Rated 5.0 out of 5.0 by fz33 Excellent property
Right in the middle of South Beach. excellent location
February 13, 2014
Rated 4.0 out of 5.0 by neil099 Fantastic hotel, fantastic location
We spent 2 nights here using reward points. This is a beautiful hotel just off the south Beach. The room that we were allocated at the front of the hotel was probably the best room we have experienced. It had everything you would ever want or need from an hotel room.
The location is fantastic, a 2 minute walk to the beach and surrounded by quality bars and restaurants. The area is very expensive so make sure that you shop around.
The staff were friendly and polite, particularly the Ukrainian bar man who gave us an insight into tourism at the south beach.
February 1, 2014
Rated 5.0 out of 5.0 by NRWHI Wonderful
Our room was much more than expected and the staff were wonderful. Loved our room patio at the pool, Our breakfast served on our patio and the couples massage on the pool deck!
January 31, 2014
Rated 5.0 out of 5.0 by Destiny4 Comfort and service
Great staff! Good location. Superior comfort. Enjoyed pool and outdoor area.
January 17, 2014
Rated 5.0 out of 5.0 by Epstem Great Hotel & Location
We stay at this hotel every year and think that the Hotel and it's staff are Excellent. The location is centrally located within walking distance to everything that you might want to do or see. The rooms are luxurious and very comfortable. Don't forget the mojito's at the breezeway bar. Bravo to Management and Staff for making this an exceptional hotel that we want to come back to every year. I think we have been here for the last 6-7 years.
January 13, 2014
Rated 5.0 out of 5.0 by Greg 02 New Year's 2014
Great experience, very friendly and knowledgeable staff.
Wonderful time, excellent location.
January 6, 2014