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Rated 4.0 out of 5 by 400 reviewers.
Rated 4.0 out of 5.0 by Great decor. Good hotel if you don't mind freezing Really needs shuttle service. Staff tried to be helpful. Location great across from market/shopping/sightseeing. October 14, 2014
Rated 3.0 out of 5.0 by Buffet breakfast Be carefull when booking the buffet breakfast in advance as I did as all omelettes , fried eggs etc are all charged etc, so is cappuccino coffee. there is no hot toast brown bread too, nor fresh juices. I am a vegetarian so don't eat the meat offered on the buffet. October 10, 2014
Rated 5.0 out of 5.0 by Ideal pre Cruise hotel Great location opposite Bayside and a short taxi ride from the port. A large comfortable room with sea views Would stay here again definitely. October 10, 2014
Rated 4.0 out of 5.0 by Great staff Only suggestion is that there should be a cover in the pool area so when you come in from valet parking to the hotel and it is pouring down rain you don't get soaked. October 7, 2014
Rated 4.0 out of 5.0 by Sugerencias las habitaciones deberian tener nevera. y deberian remodelar las habitacuones y baños se ven muy deterioradas en comparacion al loy el cual fue remodelado no hace tanto. October 7, 2014
Rated 5.0 out of 5.0 by room to ship Nice place for the cruise ship departure. They locked up my bags so I could go shopping after I checked out....went back got my bags, they got me a cab and it was a 5 minute ride to the port.. October 5, 2014
Rated 5.0 out of 5.0 by Perfect Pre-Cruise Hotel We stayed the night before our cruise from the Port of Miami, and the location was ideal. We were able to walk to the shopping and dining complex across the street as well as watch the ships arrive at the port early in the morning. The hotel was lovely, clean, and comfortable and the staff and service was excellent. We have stayed here before a cruise before and we will definitely do so again. October 4, 2014
Rated 5.0 out of 5.0 by Amazing Staff at this Hotel I have to say that the staff at this location are top notch, I asked a bellman for directions, he apologized that he was new and it was quite busy. He took the time to find out the answer and came back to tell me. It was his second day (the staff certainly is well trained on customer service.) Room was very comfortable close to a great outdoor mall and the cruise docks. doors are secured at night with a security guard in lobby. a great place to stay October 4, 2014
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