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Rated 4.1 out of 5 by 666 reviewers.
Rated 2.0 out of 5.0 by AC does not work Recently stayed here for 2 nights post-cruise. Room smelled musty, refrigerator/freezer, though convenient, smelled stale and of old food. Sofa had sunken and noisy sofa cushions (it creaked every time one of us sat on it). I’m not sure if the sheets on the sofa bed had been changed from the previous guests since I saw the edges of a bath towel tangled into the sheets of the sofa bed when I lifted the sofa cushions; but we didn’t need to use it. The worst part was AC did not work well at all, necessary in mid-July. On the second day and despite setting the thermostat to 50˚F, the room temperature never dropped below 79˚F. Two phone calls to guest services and assurances that they would check with maintenance engineering both times yielded no results, nor a follow-up phone call to check on the status of our room temperature. We ended up propping open the room door since the temperature in the hallway was slightly cooler than our room, but only slightly. Other guests who noticed that we had propped open our room door said that they couldn’t get their AC in their room to work well either. We just endured it since we were leaving to catch a flight home the next morning. The hotel is located across the street from Bayside Marketplace. Close to Port of Miami, about 15 minutes (we paid approx $24 taxi fare including tip); I could see the cruise ship from our 5th floor hotel room. On-site restaurant was only okay but our waiter was friendly. Staff at front desk arranged for a taxi to pick us up very early in the morning the day we checked out so we could be driven to the airport for our flight back home. Approximately 15 mins to Miami International and $32 taxi fare. July 22, 2015
Rated 5.0 out of 5.0 by Excelente servicio, bien ubicado Excelente hotel en el Downtown Miami, con servicios completos y de muy buena calidad. Habitación completa, sala de ejercicio y piscina. Desayuno completo. Adecuado para viajar en familia o negocios. Ideal para un fin de semana de descanso en un bonito centro comercial de Miami, o previo a la salida en cruceros. July 22, 2015
Rated 4.0 out of 5.0 by Estadía confortable Empezamos con un problema que fue rápidamente solucionado. July 21, 2015
Rated 5.0 out of 5.0 by Convenient pre-cruise hotel I stayed at this property for one night prior to a cruise leaving from Port of Miami. This hotel is impeccably clean and the staff is phenomenal. Every single person I interacted with was friendly and helpful. They went out of their way to make our stay a good one. I wish we'd had more time to enjoy the hotel amenities, maybe next time. For cruisers, there are taxis right outside the hotel, just stand in front of the door and a driver will come around to you. Very convenient. Fare was inexpensive (about $15 w/tip). Also very close to the People Mover (free!) transit system. Shops and restaurants directly across the street, as well as live music. July 20, 2015
Rated 4.0 out of 5.0 by Cruise Stop Easy access for cruising out of the Port of Miami. The staff was excellent and visiting Bayside is fun since it is right across the street. July 18, 2015
Rated 4.0 out of 5.0 by Localização Ótima localização e bom custo/benefício. Café da manhã fraco com poucas opções e qualidade razoável. Voltaria a me hospedar no Hotel porém sem opção de café da manhã, há melhores opções nas proximidades do hotel. July 17, 2015
Rated 5.0 out of 5.0 by 员工亲和服务一流位置优越 员工很亲切,服务超级遗留,位置一级棒,离开城市观光巴士的终点站只需要出门走30秒就可以到达,非常好的住宿体验。 July 17, 2015
Rated 4.0 out of 5.0 by Very good Fair value for the money. Will return when in Miami July 17, 2015
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