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Rated 4.1 out of 5 by 480 reviewers.
Rated 5.0 out of 5.0 by Amazing We had a group of 23 that stayed here and we we were treated like royalty. James was our management on duty and he was awesome. This man went over and beyond to address our needs and concerns. Chris was one of our customer service people and he was great as well. December 24, 2014
Rated 3.0 out of 5.0 by Bad wifi signal in my room The signal was not strong enough in my room. Plus $25 the parking maybe you could try the público parking in the front. Not a good experience. December 23, 2014
Rated 5.0 out of 5.0 by Pre-cruise stay Great staff (thanks Montana), clean hotel with large rooms, restaurant conveniently located off of the lobby, and awesome location for anyone staying before or after a cruise. Shopping and restaurants across the street. A cab to the port was $12 total (4 in our party). I would definitely recommend! December 22, 2014
Rated 1.0 out of 5.0 by Over priced and cold room Overpriced, small room and there was hair all over the bathroom and sheets. We told the staff that the heater was not working. They said we know and to just use more blankets. For the price we paid this was unacceptable. December 22, 2014
Rated 5.0 out of 5.0 by Perfect This hotel was perfect. The staff was very friendly and accommodating. The hotel and room were very clean and this hotel was in the perfect location. Holiday Inn helped make our trip great!! December 22, 2014
Rated 5.0 out of 5.0 by Recommend - very comfortable stay We enjoy our overnight stay. We booked a room in the front of the hotel to watch the cruise ships leave port Saturday night and new ships return on the Sunday morning. My husband loved this and we had the top floor with an excellent view. Staff was very attentive and friendly. We had no issues and enjoy our visit to Miami! December 22, 2014
Rated 5.0 out of 5.0 by Excelent service and accesibility,also location. An excelent option to visit Miami and specially if planning to board on a cruise. December 22, 2014
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