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Rated 3.9 out of 5 by 135 reviewers.
Rated 3.0 out of 5.0 by Hotel OK, but overpriced. Hotel OK, but overpriced. Elevators did not work well and were very slow. Had no refrigerator, microwave, or breakfast included. Only good thing is that it is close to the port if you are taking a cruise. Market place across the street was nice. Most of the staff was very nice. Clean enough for a one night stay. June 16, 2013
Rated 5.0 out of 5.0 by great hotel i'll come back! simple but good localization, great staff, very clean, very confortable. June 15, 2013
Rated 5.0 out of 5.0 by Exceptional Dining Room Staff and Wonderful Location I stayed for two nights while visiting to see the Miami Heat. The hotel is in a wonderful location and perfect for someone visiting to attend events at the American Airlines Arena. As well, the Bayside Marketplace with many shops and dining options is right across the road. During my stay, I was very impressed by the exceptional staff in the hotel dining room. June 15, 2013
Rated 5.0 out of 5.0 by Friendly Service & Great location The staff was very friendly and helpful! The location is great, across from restaurants and close to the port. A great value! June 15, 2013
Rated 5.0 out of 5.0 Stayed for Heat Game I can't say enough about the awesome staff here. We requested a room change so we could take stairs and were accommodated right away, even went to far as to bring us our new keys and walk us to our room (Montana). Concierge went above and beyond as well. Felt safe. Rooms comfortable, they are actually re-doing the rooms, not at all disturbed by work. Within a 2 minute walk to shopping and restaurants (Bayside Marketplace) across the street and other stores (CVS, Marshall's, Ross's, Macy's etc). We were in town for a Heat Playoff game and this was the perfect place to stay. All you have to do is cross the street (not super busy) and walk a few blocks and you're there. Location was perfect. Took a cab to South Beach (Ocean Dr) for dinner and it was well under $20, same with airport cab. We also took a bus (long story) to Orlando where we were flying out of and the concierge arranged it for us and it picks you up right in front of the hotel. Great place, would stay again, hopefully will stay again. June 14, 2013
Rated 5.0 out of 5.0 by Wonderful Experience This was one of the most pleasant hotels that I have stayed in. The staff could not have been any kinder! The restaurant staff was also wonderful. My 10 year old daughter could eat for free from the kids menu. She did not eat from the kids menu, however, they still did not charge me for her food. Very pleasant stay and I would definitely stay here again!! June 7, 2013
Rated 4.0 out of 5.0 by Very Good Location The location was very good. No need for any transportation to see the beautiful places in Miami. June 7, 2013
Rated 5.0 out of 5.0 by Review Staff greeted us as PC member and were very nice with us. May 30, 2013
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