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Rated 3.9 out of 5 by 99 reviewers.
Rated 1.0 out of 5.0 by Servicio al cliente muy malo El servicio prestado por el personal del hotel fue muy malo durante la estadia January 27, 2015
Rated 5.0 out of 5.0 by convenient comfortable hotel we stayed at miami holiday inn doral on 10th and 19th january 2015 before and after a tour of florida keys. the hotel was clean and cofortable and in a good location for the airport and shopping facilities. the bar and breakfast were both of good standards and the front desk staff could not have been more helpful, friendly and polite in particular alejandra who helped us with further hotel reservations and was always cheerful and smiling. would recommend to others visiting the area January 23, 2015
Rated 5.0 out of 5.0 by Excellent first experience Our stay was a perfect start to a great holiday. Great room and friendly staff January 22, 2015
Rated 3.0 out of 5.0 by Miami Doral Front Desk not willing to cater to your needs. Water pressure in shower horrible. Hotel lobby and elevator constantanly smelled liked the kitchen. Channels on TV subpar. Mold in tub area. Towels where very thin. Coffee, Coffee, Coffee, Coffee thats exactly how many times I had to ask for it. January 8, 2015
Rated 5.0 out of 5.0 by Servicio excelente Ubicación excelente cerca de los mejores centros comerciales, del aeropuerto ...instalaciones muy buenas...calidad de servicio y atención del personal. Nos sentimos satisfechos ... January 7, 2015
Rated 4.0 out of 5.0 by Stuck at Airport We were grateful to hotel for providing one room night accommodations after missing our connection at the airport. January 7, 2015
Rated 4.0 out of 5.0 by Buen Hotel, buena atención, lo que restan son las camas La atención que brindas sus empleados es muy buena, el desayuno tiene lo justo, la limpieza en general esta bien, lo que veo como negativo son las camas de las habitaciones con dos de ellas para cuatros personas, porque el tamaño no es Queen sino que un medida mas pequeña. January 2, 2015
Rated 1.0 out of 5.0 by Unhappy customer The hotel itself was very nice, the driver for the shuttle was very polite and personable. Front desk was very good. Problem we had was at breakfast. We felt the service was not very good. It could not be explained very well to us what was included in the buffet and kids menu, it was very confusin. Then when I payed I was told my AMEX card could not be rung at the breakfast area, it needed to be rang at the front desk. Very strange. a couple of week nows I check my statement, there are two different charges , one for the $25.19 breakfast ammount, and another $25.00 that not sure why I am being charge that. Also I get a call from AMEX letting me know my card has been used many times to buy different items. Charges have been cleared but had to go through the hasle and inconvininnence of getting a new card, I could not use my card during my vacation, it was just a bad experience, and the only time I used my card in Miami was at your hotel. Also the HHonors website lists your hotel with "FREE" continental breakfast. It is not true at all. December 18, 2014
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