Rated 3.9 out of 5 by 98
Rated 5.0 out of 5.0 by ollie3 convenient comfortable hotel
we stayed at miami holiday inn doral on 10th and 19th january 2015 before and after a tour of florida keys. the hotel was clean and cofortable and in a good location for the airport and shopping facilities. the bar and breakfast were both of good standards and the front desk staff could not have been more helpful, friendly and polite in particular alejandra who helped us with further hotel reservations and was always cheerful and smiling. would recommend to others visiting the area
January 23, 2015
Rated 5.0 out of 5.0 by Canadian family also Excellent first experience
Our stay was a perfect start to a great holiday. Great room and friendly staff
January 22, 2015
Rated 3.0 out of 5.0 by bkkbrewer Miami Doral
Front Desk not willing to cater to your needs.
Water pressure in shower horrible.
Hotel lobby and elevator constantanly smelled liked the kitchen.
Channels on TV subpar.
Mold in tub area.
Towels where very thin.
Coffee, Coffee, Coffee, Coffee thats exactly how many times I had to ask for it.
January 8, 2015
Rated 5.0 out of 5.0 by yadhirayr Servicio excelente
Ubicación excelente cerca de los mejores centros comerciales, del aeropuerto ...instalaciones muy buenas...calidad de servicio y atención del personal. Nos sentimos satisfechos ...
January 7, 2015
Rated 4.0 out of 5.0 by islandshells Stuck at Airport
We were grateful to hotel for providing one room night accommodations after missing our connection at the airport.
January 7, 2015
Rated 4.0 out of 5.0 by Ezemi Buen Hotel, buena atención, lo que restan son las camas
La atención que brindas sus empleados es muy buena, el desayuno tiene lo justo, la limpieza en general esta bien, lo que veo como negativo son las camas de las habitaciones con dos de ellas para cuatros personas, porque el tamaño no es Queen sino que un medida mas pequeña.
January 2, 2015
Rated 1.0 out of 5.0 by mpmel Unhappy customer
The hotel itself was very nice, the driver for the shuttle was very polite and personable. Front desk was very good. Problem we had was at breakfast. We felt the service was not very good. It could not be explained very well to us what was included in the buffet and kids menu, it was very confusin. Then when I payed I was told my AMEX card could not be rung at the breakfast area, it needed to be rang at the front desk. Very strange. a couple of week nows I check my statement, there are two different charges , one for the $25.19 breakfast ammount, and another $25.00 that not sure why I am being charge that. Also I get a call from AMEX letting me know my card has been used many times to buy different items. Charges have been cleared but had to go through the hasle and inconvininnence of getting a new card, I could not use my card during my vacation, it was just a bad experience, and the only time I used my card in Miami was at your hotel.
Also the HHonors website lists your hotel with "FREE" continental breakfast. It is not true at all.
December 18, 2014
Rated 4.0 out of 5.0 by easybutton The amenties that you require at an affordable rate
Good hotel. Stayed here whenever i was in town for work. Could use a good map of the area to give to people staying at the hotel as there are a number of good restaurants and practical services in the area.
November 30, 2014