Rated 3.5 out of 5 by 42
Rated 2.0 out of 5.0 by Alpe This should not be' an Holidai inn!!!
Everything here bilongs to a one star hotel.
Bed sheeets are at least 20 Years olid and show it
Front desk is useless. Shuttle from Airport keeps you waiting at least for 45 min.
Shuttle to Malls is,in theory available,in reality it is NEVER available.
Again alltogether this IS NOT an Holiday Inn!!!!
I have been a Priority Club member for many,many years and have the impression that everything is gong down here.
I even had difficulty having my pointer credited after a stay booked on ICHotel.com!!!! I still did not get these points credited.
December 16, 2012
Rated 5.0 out of 5.0 by SouthAfrican Able to Relax
This Holiday Inn has improved immensely over the past year or so!!!!
All the staff have excellent hospitality skills and are an absolute pleasure. Front desk team all the way through to the bar and restaurant staff - very friendly and super efficient. Always a pleasure coming back to this hotel due to this.
The quality of food has also seen a huge improvement, especially in the evenings. The lady chef and her team are great and prepare meals perfectly.
One small suggestion that I do have, has to do with the noise level of the housekeeping team. Whilst cleaning rooms, the ladies tend to scream down the corridors to each other in order to communicate. This may only happen after 8:00am, but they still need to realize that guests may still be sleeping after long international flights etc. I have noticed that the floor supervisors are very much part of this noise problem. Repeatedly, I've had to get up to ask them to be quieter.
Many thanks for your consideration.
November 26, 2012
Rated 1.0 out of 5.0 by Bluen25 Terrible Service
I booked two non-smoking suites in this hotel in advance through the priority club website. When I arrived they told me that all their suites were full and they had to put me in regular rooms and adjust my billing when I checked out. They gave us one smoking room and one non-smoking room without telling us. After discovering the entire floor smelled like smoke and that I was in a smoking room I politely asked to be moved to a non-smoking room. All they had was the smoking room.
Since when is it OK to book rooms you don't have.
I am currently scheduled to spend four weeks over the next six months in this area and even though I am a long time Platinum Priority Club Member, I will be staying at the nicer competitor down the road.
October 30, 2012
Rated 5.0 out of 5.0 by camb37 one day stay
i had one day stay in this hotel and i definitly would come back when i need it, very confortable, clean, spacious and safe, good parking area, the only thing is that not include breakfast
October 19, 2012