Rated 3.8 out of 5 by 161
Rated 1.0 out of 5.0 by srj1129 Horrible Customer Service
They are so cold and uncaring they do not handle problems in a professional matter . They d not ask if you need a cart to take your luggage up. And some of them do not understand English
September 3, 2014
Rated 5.0 out of 5.0 by SummerVac2014 Friendly Staffs
Good housekeeping, friendly custormer services, close to Miame Intel. Airport.
September 2, 2014
Rated 5.0 out of 5.0 by stueylee ok hoilday inn
The actual hotel is good with very attentive staff.
The only let down for me l,which wasntnthe hotels fault is the roads around the hotel are under construction and is shockingly bad getting in and out of Tue hotel.
August 31, 2014
Rated 5.0 out of 5.0 by Scotty80 Great hotel bar and restaurant
Very nice hotel, not typical airport stay. Excellent Bar and Restaurant with wonderful staff. Great food and drink choices with an outstanding view of Miami!!
August 30, 2014
Rated 3.0 out of 5.0 by Spiderweb Stay Aug 2014
Stayed at this hotel Aug 2014 - convienient to airport and clean, however older building and facitlities are a bit run down. Have stayed at a lot of holiday inns and this was below average.
August 22, 2014
Rated 4.0 out of 5.0 by Traveler2718 Low flow faucets are frustrating
The hotel was nice overall, but the ride from the airport was uncomfortable as the A/C in the shuttle van was not working. The only other complaint is the low flow faucets in the bathroom make brushing teeth and shaving difficult. I'd choose another hotel just for this reason.
August 22, 2014
Rated 2.0 out of 5.0 by Roger292 Not really a place for vacation
Except for the front desk lady staff, the rest of them looked unhappy and rude. One of the working staff commented something which (if I heard him correctly) was racist. He mentioned that he liked our ethnicity and offered to take our bags to our room. When we declined it, his behavior was rude the next day. He took our bags for temporary storage and kept it somewhere where the rest of the staff couldn't find it. We waited 10 precious minutes during which none of the staffs were courteous enough to explain the situation that the bags were missing and they were searching for it. Moreover, we missed the bus to Orlando (the only reason why we booked this hotel cause it was closer to the bus stop) because our 10 minutes got wasted.
Apart from that, except for the reception area, the rest of the place looked old including the rooms. The king-size bed room was very small for the stay and there was no special feeling at the hotel. We were charged for the breakfast along with the room and were told by the staff (who looked unhappy to help) that we will be given only toast and eggs whereas the rest of the breakfast is for people who pay. We wouldn't mind paying for the breakfast but why were we asked to buy a breakfast package that only gave less options?
August 18, 2014
Rated 5.0 out of 5.0 by originalJlo Park. Stay. Fly.
Stayed the night before our trip and left car. We were pleased enough to stay the night after our trip also. Room was even better!
August 18, 2014