Rated 3.8 out of 5 by 44
Rated 5.0 out of 5.0 ROOM AND SERVICES
EVERYTHING WAS EXCELLENT EVERY TIME. THE LOCATION IS GREAT ALSO THE STAFF AND SERVICES.
January 30, 2013
Rated 5.0 out of 5.0 by Deb101 DEB101
The staff were excellent! Very accommodating and went out of their way to make things work smoothly and efficiently. The breakfast was well stocked and very clean. The bed was a bit squeaky and the fridge whirling was rather loud and I did hear it off and on during the night. I shared the bed and each time one of us repositioned it squeaked. Other than that, I would recommend this hotel. It is within a short walk to a delicious Italian Restaurant.
January 28, 2013
Rated 5.0 out of 5.0 by sar56 Great Service!
The entire staff here always pleasant and helpful. I stay here several times a year and they always make me feel at home. Thank you.
January 15, 2013
Rated 2.0 out of 5.0 by Wjcoop Shuttle service questionable
Hotel was very nice and comfortable but the shuttle service from the airport to the hotel is unreliable. When we called for pickup we were told to wait under the US Air sign on the second level. After 45 minutes their shuttle finally came down the road and bypassed us even though we were waving our arms at it. We ended up taking a taxi at a cost of $27 to get to the hotel. When we checked in and expressed our dissatisfaction with the shuttle service the manager apologized and said he would reduce our rate by $25. Well, it's been almost two weeks and our credit card was not credited as he said it would.
December 19, 2012
Rated 2.0 out of 5.0 by Mark192 Service was the only plus
Was a bit over priced for what you receive. Beds were not the level of comfort normally found at Holiday Inns & the cleanliness failed to capture loose hairs all around the bathroom or the chips off the corner walls. Exercise room was cramped & it's air conditioner was noisy & didn't emit cool air. Breakfast was very good & the lady running it was very attentive.
Each night I checked in was for a King Suite reservation, but the 2nd night it was not available and they gave me a smaller 2 Queen suite for the same price....I didn't think that was very accommodating of them.
As a Platinum member, I probably wouldn't stay here again unless it's the only close Holiday Inn available in the area again.
November 20, 2012
Rated 3.0 out of 5.0 by ki32 GREAT ROOM AND ATMOSPHERE... HORRIBLE STAFF
MY STAY AT THIS HOTEL WAS AMAZING OTHER THAN THE RUDE STAFF MEMBERS. THE PROPERTY WAS VERY CLEAN AND QUIET.
November 8, 2012