Rated 4.1 out of 5 by 158
Rated 2.0 out of 5.0 by Bravoman12 Staff needs refresher on HOSPITALITY
Room was ok. Rate was good.
The true downfall of our experience was the staff.
Unfortunately, it wasn't any one individual in particular, I could give them a pass on that if it was. Seemed that every staff member we encountered could care less that we were there, and some were even downright rude.
October 17, 2014
Rated 5.0 out of 5.0 by horselover405 always a perfect stay!!
This is my favorite place to stay when i visit Middletown! The whole staff is great and attends to my every need. Clean and comfy just great!!!
October 16, 2014
Rated 5.0 out of 5.0 by bowler200 Comfortable stay
Our one night stay was an enjoyable experience. All aspects of the facility with which we interacted were above average. I would not hesitate to stay here again.
October 15, 2014
Rated 5.0 out of 5.0 by Traveler 456 Holiday Inn Review
Staff is very friendly. I stay here often and the staff knows me and greets me with a personal welcome when I arrive. They have always been helpful if I needed something and have even provided me with their own personal cell phone charger when I forgot mine.
October 13, 2014
Rated 5.0 out of 5.0 by IDirk 73 Excellent service
Food in resturant was superior and well prepared. Staff was courteous and professional in all departments. The ambiance of the facilities was commendable. Ease in booking reservations was smooth.Location off the /Interstate was an added convenience. Recommend this hotel without any reservations.
October 9, 2014
Rated 5.0 out of 5.0 by COMFY147 Great Hotel
Clean, comfy. Good Location. Nice having a restaurant in hotel and it was good food lots of choices especially for the kids.
October 8, 2014
Rated 5.0 out of 5.0 by Babs19 Comfortable stay
As a frequent visitor to Middletown for business purposes, I am always made to feel very welcome at the Holiday Inn. The beds are the most comfortable ones in any of the hotels I stay in. The General Manager Matthew is always available and checks to make sure your stay is going well. Breakfast with Tayna in the hotels restaurant, is always delightful. And Margaret always has a kind word when you are checking out in the morning. All in all, a very comfortable place to stay, when away from home.
October 4, 2014
Rated 5.0 out of 5.0 Holiday Inn Middletown New York
As stated earlier when I was 19 and just out of Viet Nam and going to OCCC. I worked at this INN. Now 65 I was up in NY out of Florida to visit family and stayed here. HI has done a great job remodeling this INN and it looks beautiful.Friendly staff etc. I will be back here for sure everytime I come up from Florida.
September 29, 2014