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Rated 4.1 out of 5 by 264 reviewers.
Rated 5.0 out of 5.0 by Pleasant Stay I was impressed that this old hotel has kept up with improving the property to be comparable to most new builds. September 3, 2015
Rated 3.0 out of 5.0 by No Wifi or Internet -- UNACCEPTABLE -- BE WARE Holiday Inn generates my 3/5 rating -- it should be 1/5..! I did NOT enjoy my stay at this Holiday Inn. The room was not a disaster, and it was generally clean and in order, but a LOT was VERY wrong. The MOST wrong is this: the wifi was completely not working. NO WIFI WAS WORKING AT ALL. I could link up, but any and EVERY time I tried to do anything on the internet, the bars would disappear and I was stuck loading loading loading. NOTHING worked via wifi. ZERO! In this age of computers and smart phones, that is 100% UNACCEPTABLE in a major hotel chain like Holiday Inn. That alone would lead me to never recommend anyone stay at this Middletown-Goshen Holiday Inn, nor would I stay there again because of that. In fact, I would be wary for that alone in staying at ANY other Holiday Inn too. Additionally, the television had NO movies or any other programming available on demand -- NONE. Again, in a major hotel chain, that's simply unacceptable. Also, the furniture in the room had significant RIPS in the fabric and the handles in the shower/tub were so loose then when I turned them I thought they might pull out of the wall. In this regard as well, the room was totally unacceptable. Finally, although there was free coffee offered to all guests, it was at best lukewarm and once you put any creamer into it, it was cold. I realize that this is a minor complaint, but it is indicative of how THIS particular Holiday Inn is doing things WRONG in terms of the SMALL as well as LARGE. Too much WRONG made this a very unpleasant stay, even for one night. I'm not sure what could convince me to stay at another Holiday Inn. August 31, 2015
Rated 5.0 out of 5.0 by Short but satisfying visit This location is right off ext 122, it was beautiful and well kept, and the staff greeted me as if they knew me! I felt very welcomed. The room was pretty, and the bed was very comfortable. I would definitely book this hotel again hopefully for a longer stay when I come to this area of NY again. August 25, 2015
Rated 4.0 out of 5.0 by worker was a pleasent visit. very good room service, and staff willing to help with any room problems. August 24, 2015
Rated 3.0 out of 5.0 by very nice stay we really enjoyed our family vacation. it was real relaxing especially in the pool. I would recommend for friends and family. August 22, 2015
Rated 5.0 out of 5.0 by Convenient Hotel was convenient to my destination. Clean and efficient service. Nice place to stay on our way to a family reunion in Cochecton Center. August 20, 2015
Rated 2.0 out of 5.0 by Not a good experience, unlike other times Unfortunately this time it wasn't a pleasant visit, as our room smelled like old smoke and made it very uncomfortable! I've stayed there many time before, never had this happening. Staff at breakfast buffet wasn't very friendly either! August 18, 2015
Rated 5.0 out of 5.0 by Excellent Service The property is dated and could really use some TLC from the owners. That being said, the service I received was excellent!! When I made the reservation, Catilyn was so friendly and accommodating; she gave me all the information I needed and then some. It was a pleasure speaking with her. The general manager, Matt, was right on top of things and was extremely personable. I stayed at the bar for a while and came out to socialize with the front desk staff. Althea is so sweet! I would definitely stay here again just for the service that I received!!! August 14, 2015
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