Rated 4.1 out of 5 by 72
Rated 5.0 out of 5.0 by crazygrl Great place to stay
Always enjoy the holidays inns. Very clean,. They let us use the pool after hours, which was great, since we were out to dinner and came back after pool had closed. Only issue was hot water. After 1 shower, the water was like warm. Other than that a very enjoyable stay. Nice location.
February 28, 2014
Rated 5.0 out of 5.0 by mandlrab Really nice to get away a little
Well located. quiet. great staff. nice rooms.
ordered breakfast at this location a previous time. asked for cereal and milk and got 2 boxes of cereal , a banana and milk. this time just one box, milk and no banana
no recognition or any perks for platinum members but a great value anyway!
althea at the front desk is very nice!
February 27, 2014
Rated 5.0 out of 5.0 by Wil23 A Good Time.
I had a great time at the Holiday Inn in Middletown NY. The woman at the desk was extremely helpfull & very pleasant. There was a Sweet 16 party going on this night & she put my wife & I on the other side of the hotel where the noise wouldn't disturb us. The bartenders & wait staff at the hotel bar. I believe it to be the EZ Lounge were friendly & even when they were busy made sure to make eye contact and let you know they saw you. All the patrons at the bar were nice & dressed well (even tho that is not a requirement but is still nice) They had good beers on tap like Yuengling & Hurricane Kitty. I do wish they had Guiness but hey not the worst thing in the world. I would recommend anyone to stay there. And the cleaning staff on the way out were all very nice.
January 15, 2014
Rated 5.0 out of 5.0 by handymanhank greatstaff
Have stayed here in the past but since the management change I have noticed a large improvement
January 13, 2014
Rated 5.0 out of 5.0 by happymom123 Great stay!
Front desk staff was friendly and helpful. We love the pool. It is relaxing and nicely decorated - you really feel like you are on vacation. Had dinner at the restaurant in house. Food was great, kids ate free and they had live jazz music. My son keeps asking when can we go again.
January 2, 2014
Rated 3.0 out of 5.0 by IssaH comfortable stay without the fluff
I was not recognized as a Platinum member at check in nor received an upgrade as my benefit. The bathroom fixtures were a bit rusty and internet was slow. The cleanliness of both the room and bathroom was excellent. The linens and towels were clean and there were no stains. The bed was very comfortable and a good selection of channels to watch television. The location was convenient for me and close to Woodbury Commons Outlet mall.
December 31, 2013
Rated 5.0 out of 5.0 by JGIII Matthew Saves The Stay
While sitting at the bar they ran out of the wine I was enjoying. i was informed that the only person who had a key was the new food and beverage manager. I found this to be the dumbest thing I've ever heard. To leave the bar not fully stocked and not to empower your employees to have a key in no way serves the customer needs.
Going to the front desk, Matthew met me in the bar and explained the situation. He called this manager back to work to stock the bar. it took longer than expected so Matthew cut the lock and stocked the bar.
Management should be thrilled to have Matthew on board and should probably look for a new food manager he could've cost this hotel a really bad review.
December 21, 2013
Rated 5.0 out of 5.0 by handymanhank great staff
i use this hotel for work purpose staying all week for long peroids am always treated like family by the the girls at the desk and manager Matt always takes the time to make sure everything is taken care of for me and my guys
December 19, 2013