Rated 4.8 out of 5 by 81
Rated 5.0 out of 5.0 by SuziW Great stay
This was the nicest Holiday Inn I've ever been to!
November 5, 2013
Rated 5.0 out of 5.0 by Mozart545 Wonderful - all the way around
We were so impressed with the clean, beautifully decorated room. The staff was courteous and the price seemed low for such a gorgeous room! Definitely would recommend your hotel to anyone visiting the Midland area. Top notch. Thanks for a great stay!
October 23, 2013
Rated 5.0 out of 5.0 by Leslie10 Very nice updated hotel.
Was surprised how nice this hotel was. Refrigerator and microwave a nice surprise. Pool area was great with outdoor hot tub. Kids had great time in game room. Amy at front desk was awesome.
October 22, 2013
Rated 5.0 out of 5.0 by MCCAS Excellent overall
Have already marked as a "favorite", this hotel was a great place to stay!
October 19, 2013
Rated 4.0 out of 5.0 by xxxxxxxxxxxxx Very nice hotel
Good experience, but with parking lot changes it was an issue with finding parking space close to hotel.
Also, I had issues the computer in the business center. I tried to log onto Delta airlines website to print out boarding pass, but the computer and internet was very difficult to use. I could find the website, but it would take forever to get to the website. Once, I was logged into the website it would take too long go from on page to the next that I gave up.
October 18, 2013
Rated 5.0 out of 5.0 by pattyandjim keep on coming back
Hi, this is like my 4th time at this location this year & I still think its a great hotel for the value. The only reason im marking down a "con" in my pros/cons area is for the location. I mean, its a great location but my ultimate destination is to visit my son at CMU in Mt Pleasant and this is the closest IHG facility around. There are alot of hotels near the campus, but NO IHG properties. 40minutes away. However, we did figure a way to make it a "pro" there are awesome bicycle trails near the farmers market (rail trails)
October 17, 2013
Rated 5.0 out of 5.0 by cantdrive55 Terrific Thanksgiving getaway
Our family spent our Thanksgiving holiday weekend at this property and thoroughly enjoyed ourselves. From the spacious sized room with 3 queen sized beds to the pool and spa on the main floor this hotel is great. No wonder they have achieved so many awards. The hotel is only 4 yrs old but very clean. Can`t say enough about it, would definitely come back. If you want comfort and relaxation, this is the place for you.
October 16, 2013
Rated 5.0 out of 5.0 by Julie49 Impressed
This hotel was very clean, very up to date and we had a wonderful time. The staff was very pleasant and nice. We had one complaint and that was that the sheets didn't stay on the bed when we slept. Over all we would come and stay again and enjoy Midland!
October 15, 2013
Rated 4.0 out of 5.0 by crumb great food
The overall experience was good, I had family from all over the country here and we all had a pleasant time. The food in the bar was great. And the pool was nice, really like the adult swim at 10.30 p.m. till midnight. If I would change anything it would be the controlling of the heat and air cooling system. We set it at 71 degree's and we were burning up 1minute and freezing the next. The experience was great and I would not hesitate to stay here again.
October 9, 2013
Rated 5.0 out of 5.0 by simon3j Great Experience
Because I had to talk about my negative experience I had at a previous HI, I felt like I should talk about how FANTASTIC this one was! Great people, so comfortable, even the showers were absolutely impressive. I also had an issue with not having a necessary form at check out and they let me email it after the fact. SO AWESOME and great customer service! One of the best Holiday Inns I have been to.
October 9, 2013
Rated 4.0 out of 5.0 by Mike130 Great room with awesome view but lousy parking and limited elevators
This Holiday inn was fairly new and the lobby had an impressive layout. The desk staff were excellent and got me checked in quickly. Housekeeping did a great job making sure the room was fully set up. My room was on the 5th floor facing east and gave me a fantastic view of an early falll sunrise the next morning which was a great bonus. The bed was comfortable, and I got a good night's rest. The only downsides were in the areas of parking and the elevators. The hotel has its own bar and grill which was hosting an Oktoberfest party, and a portion of the parking lot was blocked off for that. The number of parking spots did not seem sufficient for a 5-floor hotel to begin with, and losing those spots made the situation worse. The parking headache was increased bya wedding reception in the hotel's party room as well as people just stopping in to eat at the hotel restaurant. However, my stay was on a Saturday, and parking may not be as much of an issue other days of the week or other times of the year. Also, there were only 2 elevators which again did not seem enough for a 5-floor hotel, and the elevators seemed to run slower than most other elevators I've used. Stairs are available to the second floor in the lobby, and may be the preferable choice for those without a lot of luggage. Overall, a good hotel with only some minor inconveniences as far as parking and elevators.
September 29, 2013
Rated 4.0 out of 5.0 by Pumpkinpatch5 Out for the night
We really loved The Holiday Inn stay here in Midland. My husband and I live just a few miles from the hotel and enjoyed the fact it is so close to home from us. I would have to say, the hot tub was a bit disappointed (the jets had cool water coming out of them) and the shower didn't heat up either. Other than that the accommodation were great and loved the free coffee!
September 24, 2013
Rated 5.0 out of 5.0 by Jeanie64 Exceptional overall experience
We certainly enjoyed our brief overnight stay at the Midland Holiday Inn. We were welcomed by a lovely, smiling, hospitable young lady, and checked out by the same person.
Our room was quite immaculate.....something we certainly appreciate. It's a very accommodating room with the microwave and fridge. And of course, the bed was very comfortable for us.
We enjoyed an afternoon drink in the restaurant/bar. Another lovely young lady served us.
The entire staff of the hotel was personable and helpful. These employees certainly make your property shine.
We shall return to enjoy the same wonderful hospitality and great Holiday inn property. I'm sure you know that you rank high within the Holiday inns, and other competitors. Thank you.
Sincerely, Appreciative Guests
September 24, 2013
Rated 5.0 out of 5.0 by review4U Perfect for traveling families!
A room with three queen beds! My teen grand kids & their parents can finally stay in the same room! I travel frequently with both a grand child & a senior parent; no more coin toss for the pullout sofa. What a great idea Holiday Inn!! Clean, quiet, comfort for each guest! I also like the new shower model; no tub to step into! Much better idea. I've already shared my photos with family & friends. I hope this room offering can/will be found at other Holiday Inn locations. We'll be sure to search it out!
September 13, 2013
Rated 4.0 out of 5.0 by RJVlier room stay
The reason that I gave a "good" rating for 'able to Relax' part is becaus it is just difficult to sleep when away from home. Not that I am sorry fr the rating, that is just the way it is.
All else was great.
Good food, good atmosphere, clean and + a great staff.
September 9, 2013
Rated 5.0 out of 5.0 by pattyandjim divine
This is our second of many visits to
come for this hotel. The staff are all very friendly and hotel is clean &comfy. May I add, the beds are very comfortable....better then mine. Will definately come again, Midland is a beautiful city.
September 5, 2013
Rated 5.0 out of 5.0 by Caveman53 Just Awesome and Relaxing!
Very friendly and helpful staff... Very clean and relaxing too..
September 2, 2013
Rated 5.0 out of 5.0 by aethos Redefining the Holiday Inn brand
If you haven't stayed in a regular Holiday Inn in a while (like me), your mental picture of Holiday Inn may be one of once reasonably nice middle-of-the road properties that have become very tired and dated over the years, and as such a hotel chain to largely avoid. If the Midland, MI Holiday Inn is representative of the "new" Holiday Inn, my impression has completely changed. First, the property is very attractive, from the exterior to the public areas to the guest rooms. My room was spacious, modern, comfortable, clean, and well-decorated. The hotel restaurant doubles as a huge, upscale-looking sports bar with a good menu and ample selection of beers and other beverages. Staff at both the front desk and restaurant were personable and helpful. Even the housekeeping staff was remarkably friendly and efficient, going out of their way to cheerfully greet guests they encountered. My only complaint was the very steep price for one night, no doubt a function of strong demand due to a nearby youth soccer tournament that weekend. Seemed like gouging despite the otherwise nice experience. The location near the mall and other businesses was a plus.
August 28, 2013
Rated 5.0 out of 5.0 by Mommyof4 Great stay
Friendly staff. Super clean. Most comfy beds and pillows. Kids loved the pool.
August 28, 2013
Rated 5.0 out of 5.0 by PAW63 Outstanding customer service
I have stayed at this hotel numerous times and the service keeps getting better! The staff at the desk was amazing! Also the staff in Big E's was outstanding. We had a big party and they accomodated us perfectly. Will definitely stay here again!
August 28, 2013
Rated 5.0 out of 5.0 by DrBobK Nice room and staff
Room featured all necessities and more, with ready access to internet, which is not common in many other hotels. Staff was most helpful from check-in, help during stay, and at check-out.
August 26, 2013
Rated 5.0 out of 5.0 by Rachspud2008 Great experience
My husband and I stayed here for our 5th wedding anniversary. We loved the stay. All staff was wonderful and very polite. We will definitely stay again!
Only concern was water from shower came on floor from ledge of shower.
August 23, 2013
Rated 5.0 out of 5.0 by radiant Great hotel
Came to Midland for a wedding and barely left the hotel. Great room, great service, great bar, great food, great pool, great hot tub...did I say great ?
I'd definitely stay here again. Thank you !
August 21, 2013
Rated 5.0 out of 5.0 by buddiesmom Great place to stay
The rooms are clean and spacious. Beds are really comfortable.
The staff is always helpful. We love staying there whenever we are in town.
August 19, 2013
Rated 5.0 out of 5.0 by CaroleD Great service
Only stayed one evening, but everyone we encountered from the staff was professional and accommodating. Great restaurant right on site, with great food and a very broad menu. Would definitely stay again.
August 19, 2013
Rated 5.0 out of 5.0 by LieburnB Home away from home
I like staying here because the hotel is still fairly new. Rooms are clean and comfortable. The entire staff does a great job making this my favorite hotel.
August 19, 2013
Rated 5.0 out of 5.0 by mbf3266 AWESOME!
I love this hotel & staff! Always accomodating & very pleasant!!
August 17, 2013
Rated 5.0 out of 5.0 by JAV10 Highly recommend
We were in Midland for a family reunion last week-end. It was wonderful that they had rooms with 3 queen beds. That's almost unheard of. The staff was friendly and helpful. Room was clean and beds were very comfortable! We ate at the restaurant for the first time this visit and it was also very good. A little pricier than I would like, but the food and staff were great. We would highly recommend this hotel to anyone staying in the Midland area.
August 16, 2013
Rated 5.0 out of 5.0 by 4Becky SPACIOUS ROOM
The room had everything promised! The boys loved the pool, and everyone had room to sprawl!
August 16, 2013
Rated 5.0 out of 5.0 by CCCCSkip Always Great
Very nice hotel. The staff is always friendly and helpful. The pub food is good with an excellent selection of craft beers. I always stay here when in Midland.
August 12, 2013