Rated 4.7 out of 5 by 351
Rated 5.0 out of 5.0 by guest0000 Very nice hotel, excellent service.
Had a great experience at The Holiday Inn - Midland. Very clean, modern, nice pool and hot tub. Friendly, helpful staff.
July 25, 2015
Rated 5.0 out of 5.0 by sybil160 Relaxing
Overall, the hotel was great. Beds were comfortable and the rooms were clean, and up to date. The restaurant was clean. The food and service was excellent.
July 23, 2015
Rated 5.0 out of 5.0 by babsmb Nice hotel and decent price
Friendly staff, newer hotel and rooms. Great bar attached to hotel. Fun/friendly staff. (restaurant, too, but did not eat lunch or dinner their as we were attending a family wedding)
July 22, 2015
Rated 5.0 out of 5.0 by delia1983 Beautiful & clean hotel
We were impressed from the moment we stepped foot in the lobby for check-in. Customer service at the front desk was exceptional and it was a very speedy check-in process. Our room was clean and ready for us at 3:00 pm when we arrived. We were happy with all the amenities and the nice, clean feel of the hotel. The only thing we noticed that wasn't perfect was a small stain on the carpet near the Jacuzzi in our room We did not report it to the front desk, so it wasn't that big of a deal. I would have rated them 5/5 for room cleanliness if that stain hadn't been there. I would highly recommend staying here if your travels take you to Midland!! We will definitely return to this hotel if we are in the area.
July 16, 2015
Rated 5.0 out of 5.0 by dirtydozen Beautifully Updated
The nicest Holiday Inn we have staryed in!! Loved having the resuratant/Bar attached. Clean and Friendly!!
July 15, 2015
Rated 5.0 out of 5.0 by davewc55 Love this place
Excellent hotel. Everything was top notch. The indoor pool was amazing.
July 14, 2015
Rated 5.0 out of 5.0 by mama tg Modern and new
The hotel was new and very modern. Everything was well maintained and very clean. The staff was friendly and helpful. Only disappointment was the single elevator near front desk and pool area. We would definitely stay here again if in the area.
July 13, 2015
Rated 4.0 out of 5.0 by Mikei4444 Good Service
The service is excellent. Last year, in April, when we stayed my boyfriend was sick and the maids got medicine for him.
This year, we arrived late on Monday night/early Tuesday morning 7/7. We had a 3 bedroom room on the 3rd floor. Our bathroom smelled like mildew. The lady at the front desk on the 7-3 shift told the cleanup crew the next morning. It was a little better when we returned that night. They cleaned it again the next day.By Thursday night, 7/9 the smell was gone. We would of moved but it's a hassle to move plus our original plane flight got cancelled on Monday so we just stayed in the same room for 4 nights.
The electricity went out one morning in the bathroom. I think it was Wed. for several hours. Had to take showers by the light of our cellphone flashlight app. By the time we were to go down and complain (kids were still sleeping so couldn't call) the lights came back on.
They compensated us a free night which was nice and something we would of asked for on our last morning.
The hotel is nice and clean for the mos part. Daytime 7-3 front desk person was nice. Spa and pool were enjoyed. Spa is indoors and outdoors. There is a sports bar downstairs which is really slow especially sitting poolside (where we can order food) but we managed to eat ok on our last night. There is no free breakfast because of the sports bar at this hotel. There are 2 washers/dryers on the 2nd floor. $1.25 a piece that closes at 9pm so be aware of the closing. Washers are 30 min, dryers at 60. Small store next to the front desk. Waters are $2.00. There is a Walmart and Meijer's (Michigan store) across the street.
We will stay here again next summer when we visit the grandparents.
July 12, 2015