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Rated 4.7 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 by Pleasant Stay for Business My stay at the Holiday Inn was very pleasant. The staff were friendly and very helpful. The Big E's restaurant attached to the hotel is very convenient and has a great menu for casual dining. I would recommend staying at this hotel. July 1, 2014
Rated 4.0 out of 5.0 by Great Place to Stay Great place to stay when in Midland. Clean, and excellent customer service. Kids loved the pool, hot tub and arcade. Very convenient to shopping, groceries, sports events. Have already booked there again for July tournament. June 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Great staff, comfotable and access to all our neeeds - shopping etc. June 25, 2014
Rated 3.0 out of 5.0 by Poor service Upon check in staff was more interested in socializing in side office than checking in visitors. We found fruit loops on the floor of our room. (We let this go. We travel with children and well this happens and it wasn't a deal breaker.) Room was located on top floor and under an exterior furnace. Furnace was extremely loud and caused walls to vibrate throughout the first night. Finally was able to fall asleep after several hours. Bed June 23, 2014
Rated 5.0 out of 5.0 by Quiet, Clean and comfortable I stay in many different hotels around the country. This is my favorite. The staff is always friendly. The rooms are clean and everything works. June 23, 2014
Rated 5.0 out of 5.0 by Excellent Excellent place to stay and play! Kids had a great time in the pool while we had dinner poolside! June 18, 2014
Rated 5.0 out of 5.0 by A great place to stay! The Holiday Inn Midland is a great place to spend the night. The pool and hot tub are wonderful and the sports bar is a lot of fun! June 17, 2014
Rated 5.0 out of 5.0 by Room experiencee The guest room was very nice. Quiet and clean. The only problem I already mentioned was with the position of furnature in the handycap room. The staff was very pleasent and the restaurant food was great. June 17, 2014
Rated 5.0 out of 5.0 by Overall a good experience This hotel in Midland provided an exceptional stay. The restaurant, guest room, friendly service, lobby, pool, etc. exceeded expectations. June 13, 2014
Rated 5.0 out of 5.0 by Very relaxing stay Thanks for everything. /We enjoyed our stay. Thanks again to Jessie at the front desk. June 12, 2014
Rated 1.0 out of 5.0 by Seems nice It looks nice until after we checked in there was trash and trays left all over the hotel June 11, 2014
Rated 5.0 out of 5.0 by Outstanding Hotel- Very clean and comfortable This was the nicest hotel I have stayed at in the past 5 years. Very nice. Would not change a thing. June 10, 2014
Rated 5.0 out of 5.0 by Great Hotel Stayed here with others for a wedding. Everything about this hotel is excellent. Definitely one of the best hoteis you will find anywhere. June 1, 2014
Rated 5.0 out of 5.0 by Great stay with very friendly staff! This is the best hotel in the Midland area! Front desk staff was very friendly. The hotel was booked and they acted very calm. May 30, 2014
Rated 5.0 out of 5.0 by funeral/reunion The staff was friendly and helpful! All rooms have a microwave and refrigerator which is very handy. Pool was pleasant but could have been a bit warmer. Game room was fun! The restaurant was a great place to gather a large group and waitstaff was very good! May 28, 2014
Rated 4.0 out of 5.0 by Great locaton and nice rooms. Had great overnight stay. Nice rooms and close to ever.ything May 21, 2014
Rated 5.0 out of 5.0 by Very nice hotel, many amenities right on site I would stay at this location again and would recommend to anyone. Was very happy with all the amnities right on site for kids and families. Having a full restaurant on the property was ideal for our situation. Rooms were very clean and neat. Location was near many restaurants & shops and was located in a nice area. May 21, 2014
Rated 2.0 out of 5.0 by Poor Room Location led to miserable sleep I was given room 117 for two nights. This room is the first one down the hall behind check-in and was noisy until after midnight and again very early in the morning when staff came in as their congregation area was close by. I don't know if they were speaking loudly or it was just lousy acoustics, but there was no way to sleep. Adding insult to injury there appeared to be a problem with the plumbing as well as there was a significant water hammer every time the water was shut off, most noticeable when the toilet was flushed. It may well be that other rooms are fine but never, never stay in room 117 if it is assigned to you. May 19, 2014
Rated 5.0 out of 5.0 by Great Holiday Inn as always This Holiday Inn is super! Very clean! Great Staff. Great location! May 15, 2014
Rated 4.0 out of 5.0 by Nice Property - very well maintained. Overall very good experience. Wedding photos going on in the middle of the lobby for extended period of time - a little uncomfortable for other guests was the only negative. April 30, 2014
Rated 5.0 out of 5.0 by Amazing Pool & Awesome Service We had a wonderful time at this property! They were incredibly accommodating, especially with our 1yr old. The pool was AMAZING! Our son loved running from the pool to the hot tub to the pool to the hot tub. We were bummed that we only stayed for one night. April 12, 2014
Rated 3.0 out of 5.0 by Rude and unprofessional staff! When booking our night at this hotel we were told kids eat free. We also recieved a conformation email which stated kids eat free. Upon arrival the front desk staff told us they would not honor kids eat free because we were with a group. I showed the girl the email and she showed me a coupon which was given out upon arrival for free kids meal that stated no free meal with group booking. I explained to the girl this was very misleading as we were told differently when booking and had no idea of this coupon until check in. She was very rude and unwilling to hear us. When asked to speak with a manager he came out with the girl who was now snickering at us. He gave us the same story of the coupon. I asked at the very least he would honor breakfast as all the local hotels offer free breakfast and we would have not booked this hotel knowing they would not honor this. He refused and said if we pay a higher rate he would give us free meal. This is a very misleading aadvertisement and I have never been treated so rudely by any Holiday Inn staff as we were at this hotel. They have a sign up stating they want us to completely satisfied with our stay and I was completely unsatisfied and feel like the hotel is lacking iintegrity. In addition our room was on the the secondd floor and the noise level from game room and pool wasridiculous. Could not get our baby to sleep! April 8, 2014
Rated 5.0 out of 5.0 by Big E's Grill and Bar We enjoyed a delicious meal at Big E's Grill and Bar right downstairs. We then watched the Red Wings victory from the in-room hot tub. We enjoyed the Big E's so much we went back down for a night cap. What a fabulous Hotel from check in until check out. Tyler at the front desk was kind and very helpful. April 2, 2014
Rated 4.0 out of 5.0 by Beautiful property if you're not stuck on the second floor This was my first time at this relatively new Holiday Inn. The welcoming experience was very good. I was welcomed as a Platinum member and given my room. I had checked in after dark, so I made my way to the room at this facility that has a fairly extensive pool and game room. There was a lot of noise in the hall as I was two doors from the pool/game room entrance - it finally quieted down about 10:30. The next morning was "I thought" sunny, so I opened my drapes to have a magnificent view of the facilities HVAC with a large wall behind it. That was it. The TV in the exercise room did not work either. When I checked out, I asked why I hadn't been told that there is absolutely no view from my window and the polite desk clerk told me that the hotel was full and that is all that was available. I told her that it doesn't say that on the reservation site (two weeks in advance), and she replied that she was sorry but that is all they could do. Nice hotel, customer service needs some work, otherwise a beautiful property. March 24, 2014
Rated 5.0 out of 5.0 by Great poolside dining option We have now stayed twice. It's a very comfortable hotel. The atrium makes it feel like a ski lodge. Nice pool, which is next to restaurant. Would definitely stay there next time we go to Midland (once per year). March 19, 2014
Rated 4.0 out of 5.0 by Great room, awesome pool! We enjoyed our stay in a 3 queen bed room! Never saw one of those before! Breakfast in the restaurant was good, a little slow service due to high occupancy but we weren't in a hurry.Pool was great! Everything was very clean. The elevator was a little slow, but that's nothing that would keep me from coming back. March 10, 2014
Rated 5.0 out of 5.0 by Wonderful Room and Very Nice Hotel My fiance and I rented a room for a night of rest and relaxation. We loved the Jacuzzi tub, the bed was big and comfortable, and the room was very clean. In fact, the entire hotel was very clean. We also had dinner and drinks in the restaurant, which was just as nice as everything else. We will definitely stay here again! February 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We stayed at this hotel during a busy time, basketball tournaments, but everything went smooth. The restaurant inside the hotel had great food, great staff. The hotel itself was very clean, in great condition, the staff was wonderful, rooms were cleaned while we were gone. Loved the overall experience. Will come back again! February 26, 2014
Rated 5.0 out of 5.0 by Great experience! We recently spent the night at Holiday Inn prior to an early flight out of MBS the next morning. We took advantage of the shuttle service to the airport and again upon our return. We cannot say enough about this convenience and about the efficiency and friendliness of everyone we dealt with. THANK-YOU SO MUCH. We will definitely return again! February 17, 2014
Rated 5.0 out of 5.0 by Wonderful hotel with personal service We came to the hotel for a awards banquet. What a treat it was to stay here. Every staff member was so helpful and cheerful. A great experience. February 12, 2014
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