Rated 3.8 out of 5 by 50
Rated 3.0 out of 5.0 by Mimo1234 Normal
1) At check in on Friday, they told me that breakfast starts at 6:00 a.m. The next day, I went to have breakfast at 6:15 a.m. And I was informed that the breakfast on Saturdays starts at 7:00 a.m .....
2) I was not able to relax. The trams and train noises is very Loud.
3) I couldn't control the heat, in fact I woke up at 4:00 a.m. freezing!
4) There is no recognition for priority club members and no upgrades!
February 18, 2014
Rated 5.0 out of 5.0 by Lissa59 Wonderful customer service and great room!
The front desk staff was incredibly helpful and very friendly. We were only staying for one night passing through Milan but were treated with the same courtesy as others staying longer. We were given a very comfortable room for three, which is difficult to find in Europe. The only complaint I would make is the directions from Garibaldi Station are very difficult to understand.
February 17, 2014
Rated 5.0 out of 5.0 Good choice
Except the problem with the internet connection for a short time everything else was excellent. The staff at reception, the parking next door for only 13 euros per day, the close distance from metro station. Comfortable beds, rich breakfast, beautiful ambience, value for money.
February 6, 2014
Rated 4.0 out of 5.0 by vittorio65 confort For business and short term stay
Excellent business hotel in a great location.
Good confort in rooms (but PLEASE have an adaptor For the kettle's plug or the kettle itself turns to be unuseful!!!)
Soo glad to have discobered this condortable hotel d'or mu business travels in Milan, ratea are definitely amongst the best on town!!
February 4, 2014
Rated 2.0 out of 5.0 by elenicom Good position
I have stayed in many Holiday Inn's and this just didn't have the normal feel. For instance, to be told when advising the front desk that there was notmilk in my room, to come down and get it instead of sending some up was a little shocking !
The staff were friendly enough but it just didn't feel like any of them has been through any training.
The position near the station was ok but the area a little dodgy.
February 4, 2014
Rated 3.0 out of 5.0 by MilanVisitor2014 Average service and not so good location
I chose this place as it was one of the closest hotels to MiCo. Considering it's not that close to the center of the city and the service is average, I'd rather stay in other hotels closer to the city center.
February 3, 2014
Rated 4.0 out of 5.0 by Lady S Great Service!
All customer service representative that we came in contact with was extremely polite and helpful. This included the staff from the front desk, the kitchen staff, and housekeeping. The breakfast was average, but I must say I loved the croissants. The hotel on a whole was clean and quite. Will stay again if in area.
January 23, 2014
Rated 4.0 out of 5.0 by Stizzo An excellent accomodation
The staff is really very professional and friendly. The 'ladies room' accomodation it's very confortable e full of service. Thank you and see you soon.
January 14, 2014