Rated 3.8 out of 5 by 50
Rated 3.0 out of 5.0 by Mimo1234 Normal
1) At check in on Friday, they told me that breakfast starts at 6:00 a.m. The next day, I went to have breakfast at 6:15 a.m. And I was informed that the breakfast on Saturdays starts at 7:00 a.m .....
2) I was not able to relax. The trams and train noises is very Loud.
3) I couldn't control the heat, in fact I woke up at 4:00 a.m. freezing!
4) There is no recognition for priority club members and no upgrades!
February 18, 2014
Rated 5.0 out of 5.0 by Lissa59 Wonderful customer service and great room!
The front desk staff was incredibly helpful and very friendly. We were only staying for one night passing through Milan but were treated with the same courtesy as others staying longer. We were given a very comfortable room for three, which is difficult to find in Europe. The only complaint I would make is the directions from Garibaldi Station are very difficult to understand.
February 17, 2014
Rated 5.0 out of 5.0 Good choice
Except the problem with the internet connection for a short time everything else was excellent. The staff at reception, the parking next door for only 13 euros per day, the close distance from metro station. Comfortable beds, rich breakfast, beautiful ambience, value for money.
February 6, 2014