Rated 3.8 out of 5 by 86
Rated 4.0 out of 5.0 by Djna Great location, glitch dealt with
Very convenient central location, shopping and bars and restaurants in easy walking distance. Modern, well-appointed hotel, generally efficient and welcoming staff.
One minor glitch: bar meal of a lamb curry was simply inedible supposedly slow-cooked, tender lamb was clearly undercooked and very tough and in a most undistinguished sauce, really tasted as though a teaspoon of curry powder had been added at the last minute. How any professional kitchen could serve this was beyond me, so out out keeping with the otherwise high quality of the establishment. On the plus side though when I returned the meal the staff were suitably apologetic, and took good remedial measures.
Quite an expensive place to stay, presumably because MK hotels are very busy, but with the exception of that curry one of the better Holiday Inns I've stayed in.
December 1, 2013
Rated 4.0 out of 5.0 by Daffodil12 Great staff
Stayed at this hotel quite a few times,room was clean,staff very friendly and helpful,only downfall was yet again on our first night room was cold as air con was only giving out cold air,next day told reception about it and was later given a portable heater.
November 30, 2013
Rated 1.0 out of 5.0 by Bobbi180 Appauling staff and experience
Arrived to rude front desk staff, asked for feather pillows told no as housekeeping was not available at 12:30am
Allocated disabled room and not informed upon checkin. despite booking std double room.
Room was cold as heating was not working, despite placing a storage heater in the room this wasn't turned on in preparation of an platinum member.
in the morning i had to kneel down to have a shower as the room was a disabled room, upon notifying desk staff, no apology was offered escalated to Duty Mgr who investigated nothing in hour and half. Escalated Further to regional mgr who claimed there was no error in allocating a disabled room despite i booked a std room also he didn't understand my frustration in having to kneel down to have a shower as the room was not designed fir able-bodied inviduals. Will be certainly taking my business elsewhere.
November 22, 2013