Rated 3.9 out of 5 by 88
Rated 5.0 out of 5.0 by BadDog Why go anywhere else!!
Another great stay, Reception staff were cheerful, personal and helpful, bar staff knowledgable and the breakfast team very happy despite the early start.
The food was excellent and the room comfortable, nothing was to much trouble for the team.
One slight negative and that was the cheesboard was served straight from the fridge, could be chef was busy plucking turkeys and stuffing feathers into much sought after pillows ;-)
I hope for many happy returns.
December 3, 2013
Rated 5.0 out of 5.0 by BakeWellTart A lovely room with balcony!
Although it isn't the prettiest building on the outside, the room we stayed in was lovely, with a balcony! Staff were really friendly and helpful. Very convenient location.
December 2, 2013
Rated 4.0 out of 5.0 by Djna Great location, glitch dealt with
Very convenient central location, shopping and bars and restaurants in easy walking distance. Modern, well-appointed hotel, generally efficient and welcoming staff.
One minor glitch: bar meal of a lamb curry was simply inedible supposedly slow-cooked, tender lamb was clearly undercooked and very tough and in a most undistinguished sauce, really tasted as though a teaspoon of curry powder had been added at the last minute. How any professional kitchen could serve this was beyond me, so out out keeping with the otherwise high quality of the establishment. On the plus side though when I returned the meal the staff were suitably apologetic, and took good remedial measures.
Quite an expensive place to stay, presumably because MK hotels are very busy, but with the exception of that curry one of the better Holiday Inns I've stayed in.
December 1, 2013
Rated 4.0 out of 5.0 by Daffodil12 Great staff
Stayed at this hotel quite a few times,room was clean,staff very friendly and helpful,only downfall was yet again on our first night room was cold as air con was only giving out cold air,next day told reception about it and was later given a portable heater.
November 30, 2013
Rated 1.0 out of 5.0 by Bobbi180 Appauling staff and experience
Arrived to rude front desk staff, asked for feather pillows told no as housekeeping was not available at 12:30am
Allocated disabled room and not informed upon checkin. despite booking std double room.
Room was cold as heating was not working, despite placing a storage heater in the room this wasn't turned on in preparation of an platinum member.
in the morning i had to kneel down to have a shower as the room was a disabled room, upon notifying desk staff, no apology was offered escalated to Duty Mgr who investigated nothing in hour and half. Escalated Further to regional mgr who claimed there was no error in allocating a disabled room despite i booked a std room also he didn't understand my frustration in having to kneel down to have a shower as the room was not designed fir able-bodied inviduals. Will be certainly taking my business elsewhere.
November 22, 2013
Rated 4.0 out of 5.0 by Jackiemk Great position for my shopping trip with my daughters
This was an annual shopping/catch-up trip with my two daughters.
Just a shame I always have to negotiate for a room for the 3 of us and athough we always get a lovely executive room.....I have to sleep on a 'put you up' and pay much more person than when I stay with my husband!!!! Good that the car park was free this year!!!!
November 10, 2013
Rated 4.0 out of 5.0 by roomi7 Good location and Conformable bed
I like the location it 3 mins away from the shopping mall, breakfast is OK, Conformable bed , I didn't like the reception they are not friendly at all
November 9, 2013
Rated 5.0 out of 5.0 by Billy2019 friendly relaxed atmosphere
we found our stay very pleasant, all members of staff were friendly, courteous and helpful and the hotel standards very good.
Facilities provided in the room was above average and also other facilities in the hotel, such as health and beauty treatments,indoor pool etc are first class. We recommend it to all, thanks.
November 8, 2013