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Rated 4.2 out of 5 by 274 reviewers.
Rated 5.0 out of 5.0 by Very nice place to stay! We hadn't been to the this Holiday Inn and Suites for a number of years but booked 2 kitchenette suites there for friends and for ourselves. We were delighted with the suites especially and enjoyed a good nights rest with no noise from the "very local" airport! Staff was very accommodating and helpful with directions, etc. We will definitely stay here again. October 6, 2015
Rated 5.0 out of 5.0 by Great Hotel -- breakfast questionable We purchased a room with " breakfast included." Had we known it was only 2- $10 certificates to use in the restaurant , (which was just an additional $20 to the room cost), we would have just purchased the room. No savings to get the room with breakfast (good idea for promotion). Also, the front desk mentioned we had the breakfast with the room upon check in, however, they forgot to give us the coupons and we had to go to the front desk in the morning to get them. Restaurant was VERY expensive. Saturday morning we ate at the restaurant about 8:15 am, and we were two of four people there. Our waitress must have been having a bad day. Not personable at all....... no "customer service. " We had traditional omelets, and it took about 20-30 minutes. Our waitress brought our toast about 10-15 minutes before our eggs got there. Not sure why. Food was average. Seriously, the waitress was just blah..... So to recap the overall experience at the hotel, for the most part the facility was above average, bed was comfortable, shower clean and shower head worked. Front desk staff was great, waitress at restaurant needs customer service training. October 2, 2015
Rated 5.0 out of 5.0 by Loved it. We loved everything about this hotel. It reminded me of a New-England style building which would make sense since it's near lake Michigan. Everything was spotless, the staff was very friendly and it was quiet in the room. The bed for me was a bit soft, but I slept very well. Would come here again! September 26, 2015
Rated 5.0 out of 5.0 by Good hotel friendly staff Good hotel friendly staff. The bed was uncomfortable and the neighbors were noisy. Other than that, it was friendly. Great bar with lots of good local beers available. September 22, 2015
Rated 5.0 out of 5.0 by Great Airport Hotel This was a great hotel for our family to stay at before flying out for our trip early in the morning. The kids loved the pool. James, our driver for the airport shuttle, was very friendly and enthusiastic! The shuttle was very convenient and quick! September 22, 2015
Rated 5.0 out of 5.0 by A Hotel This hotel is the BEST! I love this place and i have been coming to this same hotel for 15 years! The staffs are excellent, the rooms are very clean, the food is great and its very safe and close to the Milwaukee airport. What more can you ask? September 20, 2015
Rated 5.0 out of 5.0 by Review Customer service was great. Breakfast was very slow and staff for breakfast did not give us much attention. The rest of the stay was fantastic and would recommend to any one. Bartender was very nice and professional. September 13, 2015
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