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Rated 4.2 out of 5 by 183 reviewers.
Rated 4.0 out of 5.0 by Brief stay Room was clean and quiet. Staff was exceptional in helping with a small noise problem. Beds were comfortable. Would like to have had an extra blanket, however. Room was a little cramped, but still comfortable (couldn't easily see TV from chair). Arriving late at night, could only find one parking space left, so the lot is small. Restaurant staff attentive and responsive. Service was fast. Could value. January 14, 2015
Rated 5.0 out of 5.0 by Excellent customer service and very cozy! My sister and I stayed at this hotel the night before we flew out for a vacation. We ate at the hotel lobby and used the shuttle service that was provided to and from the airport. All customer service from check-in to the night that we got the shuttle when getting back from vacation were wonderful!!! I would definitely stay here again, especially when flying out of MKE. Two thumbs up! :) January 9, 2015
Rated 4.0 out of 5.0 by Great Customer Service The front desk staff was exceptional both when checking in and checking out. January 8, 2015
Rated 5.0 out of 5.0 by Awesome Family exprerience We were welcomed by the front desk individually and really treated well. The pool was not working so we were a little disappointed but we were told about this in the beggining which was great. January 6, 2015
Rated 5.0 out of 5.0 by Exceptional customerservice From the moment we arrived, the front desk staff welcomed us and went about making our visit comfortable. James and Casey were on duty, they answered our questions, took care of our needs promptly with a smile and willing attitude. Very commendable service; clean hotel, cared for by employees who must take pride in their work. January 6, 2015
Rated 3.0 out of 5.0 by Needs dramatic updating Disappointed when we brought our 3 grandchildren to Milwaukee and the pool was under construction. Would have been nice to know that ahead of time. We have been staying at this hotel for as long as I can remember when we visit family 2 to 3 times per year…may need to look elsewhere. January 6, 2015
Rated 4.0 out of 5.0 by Holiday Milwaukee Airport For the most part an enjoyable stay. Hotel is about 2 minutes from the airport which was great. Airport shuttle to and from the airport was another plus. Property looked new as rooms were very nice (was upgraded to a king suite as an IHG member) and spacious. Nice gym and property had a laundry. Restaurant menu looked average so ate elsewhere. Would like to give this stay an excellent rating but cannot as I requested a 4:45 AM wake-up for my 7AM flight but the call never came. Luckily I am a light sleeper and woke up in time to get the shuttle to the airport. As this is an airport hotel the wake-up call I think is very important for this hotel and worth the point deduction. Nonetheless would be wiling to give this hotel another chance as the stay overall was very good. January 5, 2015
Rated 2.0 out of 5.0 by Untruthful reservations people on site onsite front desk people happily take reservations but are not truthful about the condition of the property. When checking in, you will learn that the untruthful reservation-taker is a perfect fit for the small, Spartan lobby and the absolutely dreary restaurant/bar room. If one's only consideration is price, there are surely cheaper alternatives. If one is looking for amenities, I am not sure it is possible to fully confirm that the hotel's amenities are actually functioning and serviceable; I confirmed the amenities twice and learned only after checking in that they were not then working, had not been working when I made my reservation, and would not be working until after my stay was over. January 4, 2015
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