Rated 4.4 out of 5 by 167
Rated 5.0 out of 5.0 by sect108row39 Great Location
As a Platinum member I got upgraded to the Executive Level which my family really appreciated. The location near Miller Park makes this a great place to stay after the game before taking in the sights of Milwaukee the following day. The breakfast got us off to a good start.
August 24, 2014
Rated 5.0 out of 5.0 Crowne Plaza Hotel, Milwaukee West
Crowne Plaza met or exceeded all of our needs during our stay. We would not hesitate to use this hotel again.
August 21, 2014
Rated 4.0 out of 5.0 by Kart King Indy Fest visit 2014
Excellently trained staff, very guest focused.
Rooms and common areas well done and clean.
Well organized hotel, with excellent elevators (speedy)
Only downside was out of hotel's control, but did impact our stay-road construction! Lots of it and badly marked by the city and state as far as detours etc.
We will give this property and staff another try in 2015
August 21, 2014
Rated 5.0 out of 5.0 by Xixtin Great Experience
The Hotel desk is very prompt in addressing questions of patrons. I have to also say the complimentary breakfast is the best out of all the Hotels I have been to (A lot). Comfy bed and great experience overall.
August 19, 2014
Rated 4.0 out of 5.0 by NPLP State Fair Hotel
Great hotel! Complimentary shuttle to State Fair Park
August 19, 2014
Rated 5.0 out of 5.0 by Jaxs 78 Purchasing Manager
Excellent stay. Very Professional and clean enviroment I would recommend this to any one
August 18, 2014
Rated 2.0 out of 5.0 by awayagainandagain low expectations not met
Crowne Plaza's are not as consistent as I would like. Some are excellent. This one was not. From the exterior to the interior the hotel was worn out, the staff did not care and the food at breakfast was of low quality and limited variety.
August 17, 2014
Rated 3.0 out of 5.0 by Djust0813 Good location. Service and facility were average.
Facility was located in a good location. Room was average. Cleaning service left dirty rubber gloves in room after cleaning. Toilet was missing cap on cover hinge. Coffee cup at breakfast was not cleaned.
August 17, 2014
Rated 5.0 out of 5.0 by A Taste for Life Long term stay for business great
I stayed for business for 13 days. They offered me a very competitive rate for such a long stay and I have no complaints. I enjoyed my stay.
August 15, 2014
Rated 5.0 out of 5.0 by jennydogg Quiet room
Everything i want in a Hotel. If there was one thing is that the bed could be a little softer. Just my preferience
August 14, 2014
Rated 5.0 out of 5.0 by SyrOrange Excellence in service, guest attention and... food!
We live in Syracuse and came to stay at this superb hotel for an extended stay as my wife had surgery at Froedtert Hospital. After the surgery we recovered for 4 days to stay close to the hospital in case of complications. As such we "had to" eat in all of our meals.
The food is truly excellent!
The staff was so attentive to our needs - Brett, Josh, Paul & Liz @ Innovation, our shuttle drivers (matt and the young lady who is going to school for criminal justice), the housekeeping staff, and Yacob(sp) at the front desk were most kind, super helpful and very much appreciated.
The overall staff were true ambassadors for the hotel and the city of Milwaukee. The management of this hotel is doing something right! I am a big fan and will ALWAYS stay here when I am Milwaukee.
August 13, 2014
Rated 5.0 out of 5.0 by 4boys Comfortable Room
We were there for only one night but found it comfortable. We decided to tailgate at the Brewers game but liked that they offered a shuttle to the Brewers game(extra cost) if we wanted. It is very convenient to zoo, and Miller Park. Price was a little high but about average to other hotels around. My son went to Wisconsin Lutheran College and this was the first time we spent the night up there. We may have stayed other times but couldn't justify the cost when we live 2 hours away.
August 12, 2014
Rated 5.0 out of 5.0 by tb110 Great Staff, Great Hotel
I travel for business over 100 nights per year, so having a nice hotel to spend the night has become very important. This was my first stay at the Crowne Plaza Hotel Milwaukee West and I was very impressed. From the first outside impression, to the friendly/helpful staff to the clean, comfortable, well equipped guest rooms and hotel common areas, this is a very nice hotel. I will definitely be staying here the next time I come through.
August 11, 2014
Rated 5.0 out of 5.0 by Jacquie56 Such comfort!!
I would have enjoyed staying there longer had it not been for a short trip for surgery then home! The only thing that bothered my husband was the noise of the air conditioner going on and off...
August 9, 2014
Rated 4.0 out of 5.0 by DD81 Nice room and comfy bed.
You come into the hotel and it is beautiful. The customer service was friendly and quick to serve our needs. We ate at the house restaurant and it was delicious. We stayed for two nights and the room looked perfect after a day out sight seeing. It was close to the venues we wanted to see. They had brochures of the area so you could see the sights of Milwalkee. We enjoyed our visit.
August 7, 2014
Rated 3.0 out of 5.0 by Lindmas Great Hotel if visiting the Tosa area
The main issue my wife had when she stayed there was the lack of linking up to the Internet via her laptop. She tried several times including in the early hours and was not successful.
August 5, 2014
Rated 4.0 out of 5.0 by Bruce111 Breakfast Great 1st Day/ Poor the Next Day
Member breakfast room was great on Wednesday!!
It was poor on Thursday. No fruit, bacon, muffins, granola bars or milk.
Sausage and eggs would have been gone also, except there was no plates or silverware to put them on. Tray for dirty dishes was piled up so no one could put any more on it. People were using coffee cups to put their cereal in since there were no bowls to use.
Ice cream bars were gone from Wednesday night on.
August 4, 2014
Rated 5.0 out of 5.0 by kevbeth5 Great stay
Was on a 2 week baseball road trip with my family. The hotel is clean and the complimentary bus service to Miller Park was greatly appreciated.......!
August 4, 2014
Rated 3.0 out of 5.0 by KatherineH Coffee
Please make coffee available in the lobby early in the morning for those who exercise or travel from different time zones.
August 4, 2014
Rated 1.0 out of 5.0 by Unhappyguestxr4 Terrible service!
I will start with the least impacting factors and progress to the main factor for my rating. I'll start with the fact that what kind of a hotel makes you rent a refrigerator and a microwave for your room? Even the cheapest motel has a refrigerator and microwave in the room at no extra cost! What a joke! My first morning, I notified the front desk (in person) that the coffee maker in my room did not work. The attendant asked if it would be alright to have someone enter the room to replace the coffee maker, I responded "Yes". The coffee maker was never replaced or even checked on. That's some service! Finally, I made arrangements to have the shuttle service to drop me off at the "State Fair Park and Ride" on Saturday, July 26th. I was dropped off at my destination and asked to call the hotel to set up a time I would like to return. I called and asked to be picked up at the "State Fair Park and Ride" at 10 pm, I was told that the shuttle was busy and that it would be closer to 10:30 pm. I responded "That was fine". I arrived at the "State Fair Park and Ride" at 10:15 pm and waited in the same place I was dropped off at. Over an hour passed and I never saw a "Crowne Plaza" shuttle, which are very hard to miss with the large red lettering all around a white van, when your in an empty parking lot on an empty street! Unfortunately, I was without means of communication. Luckily, I had a flyer with a very crude map on it so I knew which direction to walk. I was forced to walk many miles in the middle of the night, alone, across an unfamiliar dark city. It was so nice to make it back to the hotel at 1 am to have the front desk attendant arguing with me that the shuttle was at the "State Fair Park and Ride" from 10 until 10:30! Then he tried to tell me it was my fault that I had to walk! I explained to him that it was impossible to miss seeing a big white van with large red "Crowne Plaza Hotel" all over it, when I was waiting in the same place I was dropped off by the shuttle earlier that day. Ridiculous! How can a chain like "Crowne Plaza" have such terrible service and and charge so much! I've been forced to stay in some "economy" chains that had better and more reliable service then I received on my only stay at "Crowne Plaza"! I don't know what else to say, as I am writing this I am becoming up set at the whole experience all over again! "Crowne Plaza", what a joke!
August 3, 2014
Rated 3.0 out of 5.0 by Mari_ana OK hotel
This is an average hotel. I liked the shuttle service. The location is good.
August 2, 2014
Rated 5.0 out of 5.0 by omegamanx1 Germanfest
Free parking. $25 Cab ride to Germanfest was well worth it.
July 30, 2014
Rated 5.0 out of 5.0 by mra2955 Great Hotel in Suburban Location
I have stayed at this hotel many times over the years and have always found the staff to be courteous, friendly and helpful.
Great, full-service property that is very reasonably priced.
Fitness room and pool are great amenities. Clean and generally failyly quiet.
There is also ample room on this property to be outside and take a walk.
July 29, 2014
Rated 4.0 out of 5.0 by Patrrrr Very Nice Hotel.
Great Hotel! Very good at Check-in. The bar was great and the food was real good. Clean hallways and room. Great service to the Brewer game!
July 29, 2014
Rated 5.0 out of 5.0 by Stephay13 Great staff and hotel!
The staff are very friendly and helpful and the hotel is clean and very nice.
July 29, 2014
Rated 1.0 out of 5.0 by sawdust7288 Staff - GREAT JOB!!!
The staff was helpful, friendly and asked if there was anything that they could do to improve my stay; I felt valued as a customer.
July 27, 2014
Rated 5.0 out of 5.0 by Jack033 Comfortable and convenient
Met and exceeded all expectations despite current road construction and detours.
July 26, 2014
Rated 5.0 out of 5.0 by Field Engineer Very Nice
I have made this the place I stay when working in this area. It is a very nice facility.
July 25, 2014
Rated 5.0 out of 5.0 by court2577792 Great service and clean accommodations
Room was clean and amenities quite good for the price point. Employees couldn't have been nicer. Safe. Free parking-a great all around deal.
July 24, 2014
Rated 5.0 out of 5.0 by Mary3457 Friendly and accommodating staff
Front desk staff friendly and accommodating. Knowledgeable regarding directions to area businesses and hospitals.
Room service staff, Paul, was very efficient, friendly and helpful.
Hotel is in a lovely setting with easy access to area hospitals and businesses.
Clean room with good temperature control.
Room amenities were helpful.
July 20, 2014