Rated 3.7 out of 5 by 78
Rated 3.0 out of 5.0 by Dakota Poor Boy Not great
The hotel said they were remodeling and would be done by the middle of August. I used a reward night to stay here and I obviously was put in a room that had not been finished as the paint was peeling from the ceiling in several places. The front desk staff was less then enthusiastic during check in. The bathroom had been updated, although small, it was updated very nicely and was very clean. The temperature fluctuated a great deal. The thermostat said it could tell when you left the room and to allow 15 minutes to return to temperature. I woke up during the night because it was stuffy and when I got up the AC kicked in, so it must have though no one was in room when we were sleeping. The common areas were clean. The room was not horrible, but the peeling paint was not attractive. Other front desk staff were much friendlier when making inquires subsequent to check in.
August 17, 2014
Rated 3.0 out of 5.0 by ndranger everything was good
Everything was good but the manager is really slow with posting reward points. Most places post them within 3 days.
August 11, 2014
Rated 3.0 out of 5.0 by Eric.. .
Overall the hotel was clean and the staff was friendly. The only issue I had was the fact that each day at noon our room keys needed to be reset, which if you are staying for multiple days became a huge pain. The only other issue was the fact that each time a different person would stay in the other rooms I had reserved, their name would then be on the entire reservation.
August 8, 2014
Rated 3.0 out of 5.0 by Daryn c State Fair
I do not plan to state here again!!!!!!! Cant believe you dont wok with customers
July 30, 2014
Rated 3.0 out of 5.0 by nothappy1235 Disappointed
Service poor. Bed uncomfortable. Some of the staff was great,
July 28, 2014
Rated 2.0 out of 5.0 by KEEP Comfortable bed
The hotel was located close to the fiar grounds. The majority of the employees were friendly. Don't appreciate my room being entered by person unknown to staff etc. Being an IHG member felt I would have been treated better.
July 27, 2014
Rated 2.0 out of 5.0 by Justme1986 Expensive!!!
Very expensive for 1 night stay and there wasn't even a free breakfast. Only good thing of the stay was the location.
July 27, 2014
Rated 5.0 out of 5.0 by cmbuck1967 Above and Beyond
Today when I was checking in I had a special request for later in the week during my stay. Its the week if the state fair right accross the road. The hotel is booked up naturally But without hesitation and a simple conversation with Gemma the Asst. GM
my request was handled and my stay as always will be perfect.
Thank you Gemma!!
July 21, 2014