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Rated 3.7 out of 5 by 81 reviewers.
Rated 2.0 out of 5.0 by Comfortable bed The hotel was located close to the fiar grounds. The majority of the employees were friendly. Don't appreciate my room being entered by person unknown to staff etc. Being an IHG member felt I would have been treated better. July 27, 2014
Rated 2.0 out of 5.0 by Expensive!!! Very expensive for 1 night stay and there wasn't even a free breakfast. Only good thing of the stay was the location. July 27, 2014
Rated 5.0 out of 5.0 by Above and Beyond Today when I was checking in I had a special request for later in the week during my stay. Its the week if the state fair right accross the road. The hotel is booked up naturally But without hesitation and a simple conversation with Gemma the Asst. GM my request was handled and my stay as always will be perfect. Thank you Gemma!! July 21, 2014
Rated 2.0 out of 5.0 by not nice people staff were plan unhappy people to be around ! The building was under const. and our room was in the middle of the mess! The web site say's they have sauna and steam room and they do not have either! July 18, 2014
Rated 5.0 out of 5.0 by Always great service I am a very frequent guest at this hotel. You could say it is my second home. And it feels like it is. Right from the Time Amy checks me in and greats me with a smile and a great attituted every time! All the staff here cares for the guest and their needs. The hotel has been remodling and Im sure some see that as and inconvience. I however do not. It shows me they care about their guests their staff and the future. July 15, 2014
Rated 2.0 out of 5.0 by uncomfortable place not a grate place to be after a 12 hour drive did not expect the way front desk was and overall experience was a bad one will not stay again July 15, 2014
Rated 5.0 out of 5.0 by Quiet night in a comfortable room. Other than the parking lot being under renovation (repaving), this hotel was perfect. July 12, 2014
Rated 5.0 out of 5.0 by Excellent hotel in which to stay I found everything in your hotel to be of excellent quality. I would definitely recomend this hotel to anyone traveling to Minot,ND. Thank you all so much for a wonderful stay! Yvonne B. July 8, 2014
Rated 2.0 out of 5.0 by Charged more than the quote for the room We were quoted one price for the room and charged another. We were there for a wedding and were told it was a block of rooms at reservation. Everyone was put on different floors. Someone else asked for adjoining rooms and the floors were on two different floors. We were informed by the staff that they only did continental breakfast if they were at 80% occupancy. That was code that you only matter if it is State Fair or Norsk Hustfest time. Their online announcement site is not up to date. It did list the kiddie pool as being shut down. It did not state that the fitness center was closed down and that there was construction materials and equipment all over the building. They need to be more careful about which caterers they allow onsite. The people who got chicken breasts at the reception, received rare and bloody meat. June 23, 2014
Rated 3.0 out of 5.0 by Noise! Make sure the race track across the street does not have a race, or you may not get to sleep until midnight. June 14, 2014
Rated 2.0 out of 5.0 by Good front desk staff, horrible beds and bar staff Stayed here for a conference in June 2014. Front desk staff was great, check-in was easy but not TWO HOURS into our stay our credit card had already been charged over what our stay was going to cost. Absolutely a ridiculous practice. The charge was refunded after the stay and the proper amount was charged but it caused us some hardship while we were there. The bar could have been nice if the waitress wasn't so horrible. Absolutely no attention was paid to our group because the bar was "busy". And she made sure to tell us that she was busy every chance she got. Our drink orders got taken but she never took our food order (the food was outrageously overpriced anyway so I doubt it was a great loss). Claimed she would come back in a few minutes and we gave up after an hour or more. The beds were absolutely awful and we slept horribly. Rooms were clean and temperature in the room was good. Hotel was under renovations while we were there but it wasn't horrible. If we hadn't seen the renovation stuff we wouldn't have known they were working on it. Don't take a room by the elevators though, you can hear every noise that happens by the elevators. June 11, 2014
Rated 5.0 out of 5.0 Comfortable bed great service. Very friendly staff. Great service. Plenty of amenities. Over all a great value and experience. Well done. June 11, 2014
Rated 4.0 out of 5.0 by Hotel condition I know this Holiday Inn is under renovation, but bare walls with the hooks and holders for pictures was more like a budget motel/hotel. The hotel is not convenient to places to eat as it is off the beaten track. There is no light illuminating the clothing hang up rack making it impossible to see clothing. The parking lot is in serious need of repair and line painting. June 9, 2014
Rated 3.0 out of 5.0 by Meeting rooms All of meeting rooms we used had the A/C too cold felt like winter in them. Most of us had to wear sweaters or jackets if we had them. June 9, 2014
Rated 5.0 out of 5.0 by Clean, comfortable room. Our stay was great except you do not provide a morning breakfast, which is important to me. June 8, 2014
Rated 3.0 out of 5.0 by Customer Service Had to wait and call out for customer service and it seemed that he did like being interrupted from what he was doing June 4, 2014
Rated 2.0 out of 5.0 by Front Desk Received a wake up call at 4:30 am. I did not request a wake up call. when I confronted the front desk, the clerk made a mistake. I could not sleep after that and left. May 19, 2014
Rated 5.0 out of 5.0 by Minot Holiday Inn Very nice property considering it is an older hotel. The rooms have been updated nicely with a nice desk. Is very convenient to walk to the Ground Round through indoors hallway. April 25, 2014
Rated 5.0 out of 5.0 by Everthling was excellent We found this hotel to be of excellent quality and with a very good group of service personnel and will be glad to use it again. April 17, 2014
Rated 2.0 out of 5.0 by Unorganized and overpriced We got a poolside room for my daughters birthday and were told we were getting charged $180 for the night and got billed $245! That's more than I've paid for jacuzzi suites. Also we were told that we could check in early at 3pm and they didn't get us in our room until after 4 which is the regular check in time. There were tons of birthday parties going on and the people didn't even have poolside rooms so they took all the tables and we had to set up all our birthday stuff inside our room. The people working at the front desk had no idea what they were doing and there was always chaos in the lobby. The room and pool were great but the service was awful! February 26, 2014
Rated 5.0 out of 5.0 by Excellent Always an excellent experience. Professional, courteous staff. Rooms are always clean. February 15, 2014
Rated 5.0 out of 5.0 by Room update This hotel is in process of updating the bathrooms, wall paper, paint and furniture in there rooms. This was needed and a large impovement. I really like the Desk Chair upgrade to the rooms. I spend a fair amount of time working at the desk and the chair is really comfortable. Gemma the assistant GM is the person that keeps this place Running!!!!! February 3, 2014
Rated 4.0 out of 5.0 by Comfortable We got a poolside room to celebrate our son's 1st birthday. We were pleased with the hospitality of the staff and the comfort of the room, I was especially pleased with how updated the rooms were. The play area in the pool was perfect for the little kids and the hot tub was just like bath water. It was wonderful to have a fridge and microwave in the room. The staff was all kind and helpful. The breakfast was ok, though the food was overpriced for the quality. We are not sure if we will ever get the breakfast again :( My husband was so pleased with our stay that he mentioned going back in a month just for a family night out. Hoping that everything will be just as nice the next time around. January 29, 2014
Rated 1.0 out of 5.0 by Horrible Experience As someone who stays at Holiday Inn's over 60 nights a year, I will NEVER stay at the Minot Holiday Inn ever again. My experience was so poor that I might never stay in any Holiday Inn ever again. Its starts with being given a room that wasn't cleaned yet, then having to wait almost two hours for someone to clean it. When they did, they comp'd my breakfast (big deal)...then after placing my breakfast order and waiting for over an hour for my food, the manage says that they've lost my order and that they will comp my breakfast! Yes, comp a breakfast for poor service that was already comp'd for poor service the night before. I get that the fish are literally jumping in the boat in this boom-town but that does not excuse a National chain for completely disrespecting their customers and one that spends a lot of money over the course of a year in hotels! This was by far the worst experience i have ever had in over 30 years of business travel. January 11, 2014
Rated 1.0 out of 5.0 by Once great - now so-so. As stated in a recent review, the Internet setup just plain stinks. 512kb with no extra charge is definitely stone age logic. This was at one time the premier hotel in Minot. Super knowledgeable front desk persons and highly visible managers was the norm before the flood of 2011. Early checkout procedures are not now known at the front desk. No weekend manager was available on Dec 29, leaving the duty personnel with out authority to fix problems or provide plausible answers to pertinent questions regarding charges from the previous weekend stay. 'I don't know how it happened - I can't fix it' are not acceptable answers. The old staff resigned or was replaced by new management, leaving this once fine tuned hotel now well below the Holiday Inn standard of service. New paint and granite do not make a hotel. December 30, 2013
Rated 5.0 out of 5.0 by PhoenixClay I have been working in Minot for the past three years on, mostly, a two week rotational basis. With the exception of the time period during the rebuild after the flood, I have stayed here. I will not downgrade other hotels but I find the Holiday Inn far superior to the other name brand establishments in the area. Everything from the greeting by the professional staff, to the linens on the bed, are far superior. I have been given choice of where to stay and always stay here. December 26, 2013
Rated 3.0 out of 5.0 by Stone Age Internet Speed The free wifi is 1/2meg...the premium (extra cost) service offers 1 1/2 meg. Fred Flintstone & Barney Rubble might have found that acceptable, but c'mon guys! It's 2013 out there. December 18, 2013
Rated 5.0 out of 5.0 by Great Room Great staff. All are professional and helpful. I wont stay anywhere else in Minot. December 16, 2013
Rated 5.0 out of 5.0 by Very nice venue I was there for a wedding. The whole facility was very nice. December 4, 2013
Rated 5.0 out of 5.0 by a WARM FRIENLY PLACE. Heard you had several events - our stay was without any complications - Loved coffee in the lobby & fridge, coffee maker in the room. Looks like a great place for big events. The Pool looked inviting. December 3, 2013
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