Rated 4.0 out of 5 by 50
Rated 5.0 out of 5.0 by R0obyn46 AWESOME
Very clean.wonderful food and wonderful staff.I will be back to your beautiful hotel
November 28, 2013
Rated 4.0 out of 5.0 by igalam Good stay
It was the second time I was staying in this hotel and this experience was not as good as my first stay (late July 2012).
At the reception, the service was just okay and I was given a noisy room (room 815) close to the ice machine and the heating system). I came back to the reception to get another room and I was given the room 805, much quieter.
If the mattress could have been more firm, the sleep would have been really good.
The overnight stay was good overall .
November 26, 2013
Rated 1.0 out of 5.0 by gravity unprofessional staff
asked for a different room due to noise. they wrote my room # and told me they'll get back to me and never did.
at check-out point was told that i need to pay for a phone call made from my room - i never used the phone, so probably cleaning lady used it while i was away from the room.
hot tub water was cold, so should really be called "cold tub"
BAD HOTEL TO STAY AT....
November 9, 2013
Rated 3.0 out of 5.0 by Macforce Highway noise
Not sure why they gave me a room on the highway side of the building when there were plenty of empty rooms on the other side of the hotel.
Plus. More and more of us travellers are women..... Get real hair dryers! Not those dinky things on the wall
In other properties they at least gave me a bottle of water in recognition of being a member. Here nothing at all
October 31, 2013
Rated 4.0 out of 5.0 by Familyof53nights Nice stay
We stayed for 3 nights and it was great. We took the breakfast package and our 3 kids ate free. We will stay again
October 23, 2013
Rated 5.0 out of 5.0 by Jams97 Great stay
I had a wonderful time during my stay at the hotel. Management, cleaning staff and restaurant staff were very attentive to my needs and wants. The rooms were always neat and tidy. I had peaceful nights even with the 401 right next door. Easy access to the highway as well as shopping centers.
October 17, 2013
Rated 5.0 out of 5.0 by Trevor100 Nice Rooms, Clean and Great Service
Greeted kindly by the staff. Quick check-in and clean rooms. Very comfortable beds and quiet. Would recommend this hotel completely. Thanks HIE!
October 17, 2013
Rated 5.0 out of 5.0 by Ginonw Great customer service
I have stayed at your hotel many times since it opened. The new decor is wonderful. However the new ergonomic chairs in the meeting rooms are extremely uncomfortable. Many of my co workers agree as we often have meetings there with Diversicare. Your old chairs were better as the lower back was supported. Everything else from the service to the food and the room are great.
October 4, 2013