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Rated 3.9 out of 5 by 192 reviewers.
Rated 5.0 out of 5.0 by Pleasant experience. Hotel staff is welcoming, friendly, kind and helpful. My room was a good size and I found the bed to be really comfortable. I never heard any noise coming from the hallways or other rooms, truly was peaceful and quite. I highly recommend the Holiday Inn in Missoula, MT September 26, 2014
Rated 1.0 out of 5.0 by missoula downtown terrible experience. they did not have enough staff on and I was double charged and then to get the charge off my credit card the charged me 25,000 points from the loyalty program. I will not stay at a holiday inn again if there are other alternatives. September 26, 2014
Rated 4.0 out of 5.0 by Very nice hotel Clean and comfortable, front desk staff were friendly. Had breakfast in the restaurant and it was fine. September 25, 2014
Rated 5.0 out of 5.0 by Convention Attended convention for Red Hat Ladies. Staff very attentive to our needs. There was lots going on but everything ran smoothly. Nice having the Farmer's market so close. September 24, 2014
Rated 2.0 out of 5.0 by food Chicken dry, pot roast dry and hard to cut, scrambled eggs under done. September 24, 2014
Rated 1.0 out of 5.0 by UNACCEPTABLE I was there with a Red Hat group for a three day conference. The hotel was totally under staffed and unpreapred. Starting with check-in. Only one person behind the counter answering the phone, making reservations and checking us in. Took forty minutes. Room was fine but very small bathroom with no fan. Had dinner in the conference room two nights and breakfast the last morning done by the hotel. Service was terrible and they never even smiled. Obviously unhappy and over worked. Heaven forbid you should ask for tea! The quality of the food was not there. Had to ask for steak knives to cut the pot roast. The deserts, crossiants, etc. Had to have been from Costco. We ate in the hotel restaurant for one breakfast and it was the worst. The sign read, seat your self. There was only one clean table available. It was on the far side. We did and after ten minutes had to go find a waitress to take our order. She told us we waited so long because they don't like guests to sit where we were. Took an additional twenty minutes to get our order. Two of the three were wrong but we didn't complain. Again had to find the waitress for our bill. She never came back to the table. When we ran her down again she told us she couldn't find it in the computer so she would just comp it. Exactly what the experience was worth. This whole ordeal made us late for a class we had signed up for. Have to say the hotel location is ideal. September 24, 2014
Rated 5.0 out of 5.0 by great staff All the employees that we encountered were polite and friendly. The comfort of the room which is of most importance when traveling was excellent. September 23, 2014
Rated 5.0 out of 5.0 by Missoula is nice Thank you for having attentive and nice staff! The room was also nice and had a nice view. September 22, 2014
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