Rated 4.0 out of 5 by 77
Rated 3.0 out of 5.0 by Charliered Room quality
The rooms, esp. the bathrooms, are starting to get tired and could use a refurbishment. The rooms, bathrooms and hallways at the Holiday Inn Express in Browning, MT (about one year old) are much better than this hotel.
As a business traveler, I appreciated the plethora of electrical outlets and the location of this hotel within Missoula is very good so I remain a repeat customer despite the cons.
December 8, 2013
Rated 4.0 out of 5.0 by pginSF nice place, but crazy shower!
this is a nice, clean, friendly and convenient property - everything was easy and good - EXCEPT - the shower was installed wrong - the plumbing is backward, so you almost shut off the water flow before getting any hot water; the day I arrived it was -14 degrees outside and I was really looking forward to a hot shower.
The bathroom sink let me know that there was hot water in the hotel, but I could figure out how in the world to get hot water - there is no signage or anything to help you out.
Finally figured it out, and asking at the desk early the next morning as I was leaving, the clerk said it was "European style - Folks really like it..." That's hogwash - I've been to Europe several times and have never seen that.
Otherwise, great place.
December 8, 2013
Rated 5.0 out of 5.0 by FisherQueen Always happy here
I stay at the Holiday Inn Downtown at least once a month in the winter. The location is perfect if you are doing business at the University, and it's close to a number of good restaurants, although I rarely eat anywhere else than Brooks and Browns. The burgers are reliably good, the drinks are good pours, and the bartenders and servers are all friendly. The only thing I don't like is the lack of a complimentary breakfast. All the Missoula North hotels have it, and most of the 2.5 star hotels in town do as well. The hotel dining room breakfast is too ordinary to pay for, and so I always end up grabbing something at McDonalds. But nonetheless, I have a choice of hotels, and this is the one I choose.
November 14, 2013
Rated 3.0 out of 5.0 by love2Sing comfortable bed -- non working TV
The bed was very comfortable and I slept well. My TV did not work which was a real disappointment. I called down to the front desk and they did offer to have someone look at it or I could move rooms. I was there for only one night so I was not going to move and did not want to wait for someone to fix the TV. The next morning at check out I reminded them that the TV didn't work and how disappointed I was. The staff said they will put it on the maintenance list. I do think that for the nightly rate that I paid my TV should have worked.
November 13, 2013
Rated 5.0 out of 5.0 by MontanaMike44 Missoula Holiday Inn, Great Destination!
My wife and I had a fabulous experience at the Holiday Inn, in Down Town Missoula. A wonderful property located in the heart of Missoula, with walking access to some of the most fashionable, eclectic and inspiring shopping in the Northwest. The Hotel is a great place to meet family and friends, there are any number of very nice restaurants, bars and eateries located very close by. Movie theaters as well. We were very impressed, and are planning on staying as often as we can at this great Hotel.
Many thanks, for your great hospitality,
Mike and Robin
November 12, 2013
Rated 5.0 out of 5.0 by MsBlue Great Hotel
The staff are great in this pet friendly hotel. Rooms are clean, spacious and comfortable. I've stayed here several times--each stay is great.
November 10, 2013
Rated 4.0 out of 5.0 by Buzzba My true home away home
Everytime I stay it really feels like home. The beds are very comfortable.usually very quiet. The staff friendly and always seem to remember me. I always look forward to staying here.
November 10, 2013
Rated 5.0 out of 5.0 by chibbs Great customer service
Staff were great! Helped us switch to a more comfortable room. Followed up after our stay, looking for my son's retainers and sending them to us.
November 4, 2013