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Rated 4.0 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by Missoula staff This hotel has a VERY friendly staff. When I checked in I was greeted fantastically. The property was well located downtown with restaurants and shopping nearby. The scenery was beautiful October 17, 2014
Rated 5.0 out of 5.0 by Friendly staff, clean hotel the most comfortable bed I have ever slept on! Very nice hotel near downtown Missoula. Very friendly and helpful staff and a great place for a conference. The meeting rooms were very nice and my sleeping room was excellent. The bed was so comfortable and the heating/cooling system worked great. I'll return to this hotel in the future. October 16, 2014
Rated 5.0 out of 5.0 by Fantastic weekend! What an amazing weekend. The staff at HI were friendly and informative. It felt like home! October 16, 2014
Rated 5.0 out of 5.0 friendly and helpful staff I love how the staff was extremely helpful and genuinely wanted to help me. They were courteous and wanted me to enjoy my stay to the fullest. Warm smiles meant I was home and felt welcomed. I would definitely stay there again. October 16, 2014
Rated 4.0 out of 5.0 by Over Charged I used my rewards points for the room and purchased no other items while at the hotel, yet I was charged $35 for some unknown reason. Watch your bill when checking out. October 15, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Great value for a downtown property. Easy access to U of M. October 12, 2014
Rated 3.0 out of 5.0 by Okay Hotel, Great Location This hotel has a great location next to the Clark Fork River and within walking range to a lot of dining and shopping in old town Missoula. The hotel itself is in good condition and the staff is friendly and helpful. We were there to fish the beautiful rivers but happen to stay during Alumnae weekend which meant the hotel was full and room rates were on the high side. We opted to pre pay for the breakfast, but next time I would skip it and eat out at one of the many close by coffee houses or restaurants. The beds were comfortable. One of the evenings neighbors above us were quite loud with banging and rough housing at 3 am which was disturbing but not the hotels fault. October 9, 2014
Rated 5.0 out of 5.0 by Great staff, they care and it shows. I have stayed in many Holiday Inns, but never one with this kind of great staff. Whether in the restaurant, or asking for a driver to take me to a local destination, everything they did was done with a smile and a friendly conversation. I have only stayed in one Holiday Inn or Holiday Inn Express that was not very clean, where just about everything was not good, but this one, in Downtown Missoula, was one of the best. The rooms are always nice, and clean, and comfortable, in most Holiday Inns, but sometimes the staff seems to not care if you are there or not. I highly recommend the Downtown Holiday Inn in Missoula, Montana. They care, and it shows. October 8, 2014
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