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Rated 4.0 out of 5 by 367 reviewers.
Rated 4.0 out of 5.0 by Great if you do not need anything We had repeated internet problems but was told that there was no problem. The noise in the hallways was also a problem (we were too close to the elevators). The carpets in the common areas needed to be cleaned. I have seen larger television screens in lower end competitor's rooms, July 31, 2015
Rated 4.0 out of 5.0 by It's okay. The hotel is okay. Not exactly what we expected. The location is very nice. Don't plan on eating there. July 31, 2015
Rated 4.0 out of 5.0 by Great location Very handy to downtown Missoula, parks, bars, restaurants. Very helpful staff. July 31, 2015
Rated 2.0 out of 5.0 by Gone downhill We stayed here previously and thoroughly enjoyed the stay. This time was very disappointing. We attempted to check in at 4:20, checking in is 4:00. We were told there were no clean rooms and the counter clerk made no effort to assist; when I mentioned check I at 3:00 he reminded me it was at 4:00. I pointed out that it was well after 4:00 regardless. I asked to see the manager. The manager mentioned there were no clean rooms yet and they were sold out. I explained that I had made the reservations several months ago and a priority member. She found a room that was ready. The drain in the shower/tub drained extremely slow. We did not contact the front desk as we felt it unlikely it would be resolved based on the check-in experience. Upon check-out, someone was asking the desk clerk if there room would be available as they had a reservation the night before but because the hotel was overbooked they were moved to another hotel. Planning and customer service does not seem to be a priority for them any longer. We will consider very carefully before we stay here again. July 30, 2015
Rated 5.0 out of 5.0 by Convinient and comfortable Nice clean, comfortable and near downtown activities July 29, 2015
Rated 4.0 out of 5.0 by Nice stay for the price. The staff was friendly and the location is great---right next to the river and walking distance to downtown restaurants and bars. The rooms were adequate for the price. Nothing fancy and some amenities were outdated, but overall it's a decent place to stay while in Missoula. July 29, 2015
Rated 5.0 out of 5.0 by wonderful location I won't lie - the best thing about this hotel is the location! Right on the river park system it is so relaxing to take short (or long!) walk from just outside the door! Also, the facility is very pleasant with comfortable, clean rooms. The conference facilities were comfortable as well. July 29, 2015
  • 2015-08-03T11:48:48.458-05:00
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