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Rated 4.0 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 I love Montana! Gretaq place downtown with shuttle service that will help you get around! October 27, 2014
Rated 4.0 out of 5.0 Nice place, service erratic We had 2 rooms here on a busy weekend. Asked for adjoining, didn't get it. Asked for microwave in one room, second request had it there quickly. Both requests were in writing at the time of a reservation 2 weeks out, and verbally closer to the date. Initial desk staff overwrought and disorganized. A second person opened a back door and offered help, which the first one turned down and then turned back to us to say it would be a few minutes. Other desk staff polite and expeditious. Food service on the one occasion we used it was quick for some in our party, slower for others. Way overpriced. A deli on the corner of the block was a better option. Hot tub was comfortable for our toddler, but an old concrete model that needs updating. Jets worked part of the time. Pool was pretty cold. Few chairs in pool area. October 27, 2014
Rated 3.0 out of 5.0 by Confusing Check in When checking in for 2 rooms for a business conference the first room was ready but we had to wait for the second. It was only when I checked into the second room that I was given options for being a platinum member and my parking pass. Room was a bit small, but served its purpose for my trip, great price and friendly staff despite the first half of my check in. October 25, 2014
Rated 5.0 out of 5.0 by Comfortable, convenient, friendly, quality service We liked that it was convenient, but not close to the Interstate, that the room was clean, quiet and comfortable, and that the staff was friendly and helpful. Although it was a university football weekend, and filled to capacity, the noise was not too much of a problem. October 25, 2014
Rated 5.0 out of 5.0 by Great nights sleep Super location for downtown and the University campus. You can easily walk to great dinner locations or shopping. It would also be a great location for an event ant the U of M. We had several good nights sllep and we were ready for the task at hand. I also noticed that this location is next to several walking/running trails and they have bikes available too! October 23, 2014
Rated 3.0 out of 5.0 by Great Location and That's the Only Reason I Recommend It This Holiday Inn boasts a great location for visitors to the University of Montana, and you will pay a hefty premium for that location. But the property is otherwise unremarkable: limited parking, nominal room amenities (our in-room mini-fridge froze our food and the temperature control knob, which was behind the device requiring me to move the dresser in which it sat away from the wall, did not work), slow elevators and a surly front-desk staff. For the price we paid for the room, there should have been at least a continental and preferably a hot breakfast included, just as there is at many HI Express locations. We will stay there again, but only until our last child has graduated from the U of M. Then we will look for a less expensive option with breakfast and better amenities. October 23, 2014
Rated 5.0 out of 5.0 by Great place to stay when visiting University of Montana We stayed at the Missoula Holiday Inn Downtown over Family Weekend at UM, and it was great. The people at the desk were incredibly friendly and helpful, they run a free airport shuttle service 24 hours a day, seven days a week and they provide a free personal shuttle in town until 10:30 p.m. most nights so we were able to enjoy the town without renting a car. All you need is tip money and a destination. The rooms are standard fare but very comfortable. The bathrooms are a bit small but fine for a short stay. The hotel is a short walk from the campus (5 minutes at most) along the Clark River, and is a short walk (less than 5 minutes) from one of the best breakfast spots in town (the Catalyst). We highly recommend it. October 22, 2014
Rated 1.0 out of 5.0 Platinum Elite Member: On time, but no room We had scheduled our room about 6 months in advance. After a 7 hour drive, we arrived at 3:30 and were told that our Riverview room would not be ready until 4:00. We watched literally hundreds of people check-in with no problem. At 4:00, the room was still not ready. We watched many more people check in without delay. At 4:30, I offered to take ANY room, which we did... an inside room. Bad stay. No explanation,,,nothing.. October 21, 2014
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