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Rated 4.4 out of 5 by 169 reviewers.
Rated 5.0 out of 5.0 by Staff is great Byron is great. He always greets me with a smile and BY NAME. He is the only person at any hotel I frequent that does that. What a great guy. He really goes out of his way to make you feel like he cares. I am used to seeing him in the evenings when checking in, but this time I saw him in the morning and he had the same great spirit. Byron makes me want to keep coming back to this hotel when I stay in Mobile. March 2, 2015
Rated 5.0 out of 5.0 by Awesome Have spent the night in multiple hotels in Mobile. This one was the best! Good parking, great friendly staff, quiet, comfortable bed, NO problems with moisture and mildew, great price, hot coffee available by 5 am (might have been there earlier but I wasn't)!!!! It'll be my first choice in the future!! February 26, 2015
Rated 2.0 out of 5.0 by Not what I am used to from IHG Checked in and the clerk was so busy laughing and talking to the security officer and another employee that she was very short. I am an IHG member and usually get a complimentary bag at checkin. She obviously knew that because I asked her to verify that my membership number was on the reservation. She checked me in and kept talking to the other employees and couldn't even hear me ask her if I could get a bag. After about 30 seconds she asked "what, you want a bag"? I think that after staying in IHG hotels for the past 10 years I deserved one. Got to my room and could hear everything the kids next door where saying and doing. The next morning I wake up and there is no ironing board in the room. After calling downstairs I was told that she didn't think ironing boards came into the room and that she would have to have someone bring none up, but no one was available at the moment. What hotel has a iron and no ironing board, especially one that caters to business professionals. Upon checking out she had this attitude after I voiced my opinion about this. In short I will not stay there again and don't recommend it for those on business. February 25, 2015
Rated 5.0 out of 5.0 by Great and wonderful experience My visit to this hotel was akin to a home coming after many years of absence. I was warmly received and have the front desk officer run me through what I am entitled to. I was transported to the Mall for shopping by the Hotel Shuttle when it would have spent about 30 minutes waiting for a taxi. It was surely a wonderful experience for me. I will cherish a repeat. February 23, 2015
Rated 2.0 out of 5.0 by Disappointed I've stayed at this property in the past and was very satisfied. The stay between 2/17/15 - 2/19/15 was disappointing. The floors needed vacuumed/swept. Believe every step of others could be heard because of the squeaky floors. The wifi was horrible. Besides the three issues listed--which I find important--everything else seemed to be in order and the staff was friendly. February 22, 2015
Rated 5.0 out of 5.0 by Very Comfortable and great Service I truly loved it. Very nice people. The food was great. No problem with maid service. The Hotel restaurant was excellent .The people at the front desk was friendly February 19, 2015
Rated 5.0 out of 5.0 by Outstanding service Holiday Inns are always a great choice and the Airport Mobile was above all expectations. What great service and accommodations. Don't pass up the chance to experience it. February 9, 2015
Rated 5.0 out of 5.0 by Great Hotel The Staff was very friendly and attentive! From the time of getting picked up at the airport to arriving at the hotel and returning early the next morning the staff went out of their way to be friendly and to serve. I highly recommend. February 2, 2015
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