Rated 4.1 out of 5 by 76
Rated 3.0 out of 5.0 by MargiGrasSadness Disappointed all around
I have stayed at this hotel before but I must say that I was very disappointed this year. I checked in on Saturday and checked out on Monday and never once were my trash bins emptied. My beds were never made and when I asked for light bulbs because the room was so dark I could not read, I never got them.
I know this is Mardi Gras time, but for the price I paid I feel that I should have had better service.
Also I am a Priority Club member, I gave my member number when I made my reservation but according to this email I am responding to, I was assigned another number? So I am thinking I did not get any points for my 2 night stay. Something else I will have to look into.
I don't know, maybe next year I should look elsewhere as my friends got better rates and service at some of the other nearby hotels.
February 28, 2014
Rated 1.0 out of 5.0 by April23 Very disappointed!
I've heard so many great things and granted it is a great location when you have a Mardi Gras ball at the civic center. But I booked our room Jan 8th through holiday inn and our ball was Feb 22nd. We got there at 4:30pm, our room was not ready. After an hour or more when we finally got in touch with the front desk, they told us our room was ready but had no more nonsmoking (which we paid for over a month prior) and they had to give us smoking. I've never had such a bad experience at a holiday inn.
February 27, 2014
Rated 4.0 out of 5.0 by Boomboom2014 Air freshener Overload
Everything is ok, but there's no overhead lighting which makes it dim. In addition, the air fresher they use is not only disgusting, it's entirely too much. I'd hate it if I had allergies. It was also in the hallways. Had to leave the door open for about an hour to get it to settle down. Gross. Otherwise, great staff, and a great place to catch a parade.
February 26, 2014
Rated 5.0 out of 5.0 by Leigh24 Mardi Gras
This was a great hotel for downtown. If you like action, then the parades are right there. Parking deck is nice, but plan your coming and going around the parade routes.
February 25, 2014
Rated 1.0 out of 5.0 by jmam Exellent as Always
I stay at the Holiday Inn Downtown Mobile every year for the Gulf States Horticulture Expo.
The staff, service, rooms and hotel in general are outstanding.
This year, during the "ice storm" the service of the staff in the hotel and restaurant shone even brighter.
They provided service with a smile even though they stayed in the hotel 2 nights due to the dangerous icy conditions of the roads.
You're the best!
February 9, 2014
Rated 4.0 out of 5.0 by From the Boone Docks Not to Shabby, actually a really nice place
We were pleasantly surprised by how nice the inside of the hotel was. Our room was laid out very nice with plenty of room to move around. The bathroom and room seemed cleaned although we did find change, wrappers and a strange looking connector thing in the top drawer of our dresser. Housekeeping, can't catch everything. Breakfast was average but the wait staff were right on point. Everything downtown was just a quick easy walk. We would stay here again.
January 24, 2014
Rated 5.0 out of 5.0 by AtlasMA Platinum Member
Room was upgraded to one of their HUGE top floor rooms, I'm assuming due to my platinum status. The room was great and the view was fantastic. Staff was very friendly although we couldn't get the wifi to work. Location is fantastic for a night out in downtown. Thanks much.
January 22, 2014
Rated 5.0 out of 5.0 by Missyw3 The best Mobile has to offer
We stayed 2 nights at the Holiday Inn Mobile Downtown. The lobby area is extremely pleasant. We were surprised when we checked in, it is nothing like any other Holiday Inn that we have stayed at. There is a large sitting area with several clusters of comfortable chairs and sofas. The staff was extremely friendly. Every staff member that we encountered (even when we were just walking down the hall) asked if we needed anything or asked if we were enjoying our stay. Our room was tastefully decorated. There was a choice of soft or firm pillows on each bed. We ate supper and breakfast in the restaurant. The food was great, as well as the service. I highly recommend staying here.
January 21, 2014