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Rated 4.4 out of 5 by 385 reviewers.
Rated 5.0 out of 5.0 by Great weekend We stayed at this hotel for Mardi Gras weekend. It was fabulous. The staff was friendly and helpful. They managed the crowd well. We didn't hear any complaints and we certainly didn't have any. We were very pleased and can't wait until next year. February 10, 2016
Rated 3.0 out of 5.0 by Mardi Gras Stay I live in Mobile and my family books hotel rooms each year at The Holiday Inn Downtown Mobile. We always enjoy our stay, but this year we did not enjoy it as much as we did in past years. One of the reasons we stay at this hotel is because of the 2nd floor balcony and the ability to watch the parade from the balcony. I have a 15 month old and in the past we pushed the stroller out onto the balcony to avoid the crowds on the street. However, this year only certain guests were allowed on the balcony. I asked the hotel staff if they were opening the balcony when the parades start and I was told no. They said they did not know why it wouldn't be opened. They said the hotel was under new management this year and a lot of changes has been made. Guests in the lobby overheard us asking about the balcony and informed us that you needed a VIP pass to enter the balcony. Also, I did not feel like a welcomed guest this year. I understand the need for crowd control during Mardi Gras by requiring wrist bands for entry, but this year was a bit much. In the past you showed your wristband to the security guard to get access to the elevators. This year, every few feet you were required to show your wristband over and over again. At one point, we showed wristbands to the manager at the door when entering the hotel, a few feet later to the security guard near the elevators, and again to hotel staff sitting at a podium by the elevators. Hopefully next year will be better. We love the location. February 10, 2016
Rated 5.0 out of 5.0 by Great Service and comfortable bed Even though it was Mardi Gras, Had awesome Customer Service and ease of checking in. People were extremely friendly. The Skyview Lounge was just Awesome with Great views of the city and Good Service. We will definitely book a room for next year. Location is Superb. February 10, 2016
Rated 4.0 out of 5.0 by Good location Comfortable bed, great view from the bar, poor parking. Hotel needs updating. February 10, 2016
Rated 5.0 out of 5.0 by Stay here every year during Mardi Gras Mobile Alabama We stay at the downtown Mobile Alabama location every year during Mardi Gras. It is an attractive and convenient location for our events. The hotel appears to be under new management since last year, and the improvements in organization during check in and friendliness were noticeably better. Great hotel and staff, would highly recommend. February 10, 2016
Rated 5.0 out of 5.0 by Great Mardi Gras service I expected delays, long lines, grumpy employees, and crowded elevators. This has been the usual case when staying in downtown Mobile during Mardi Gras. I was very pleasantly surprised that this Holiday Inn had their act together! Check in was a breeze. Staff was very friendly! Elevators...well, sometimes you can't avoid the crowd but overall the stay here was extremely pleasant and I would not hesitate to stay here again next year!! Already planning to make a reservation! Way to go Holiday Inn! February 8, 2016
Rated 5.0 out of 5.0 by Mardi Gras Great facility and warm caring staff. Great location and beautiful interior and common areas. Would recommend to others , especially during Mardi Gras. Great location to all activities downtown. February 8, 2016
Rated 5.0 out of 5.0 by Mardi Gras I almost always stay at this hotel for Mardi Gras in Mobil. It is very well located and the staff takes good care of me. he General Manager makes me feel more like a friend than a visitor. The rooms are large and comfortable, the 17th floor lounge has the best views in the city. What more can I say. February 7, 2016
  • 2016-02-13 T13:23:37.163-06:00
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