Rated 4.0 out of 5.0 by Coppertone Great Room-Beautiful Hotel
The hotel was beautiful. The amenities were excellent and the room was comfortable, roomy and clean. The atmosphere was vey upscale and it was a beautiful hotel. I stayed at this hotel on the way back from my trip. On the way going, I stayed at the Holiday Inn near the airport, and I thought that one was better. The staff was friendlier, more accommodating and the food was better and less expensive. However, this hotel itself was prettier and the rooms were better, but the service, staff and food was better at the Airport Holiday Inn in Mobile. That's why it only gets a 4 rather then a 5, because I had the other Holiday Inn-Airport in Mobile to compare it with, and that one was a little better.
June 14, 2013
Rated 4.0 out of 5.0 by Nui67 Excellent Room and Service.
Great Stay!Wonderful Girls at the front Desk..Lots of help!
Waited to long (45 min.)for breakfast then it was cold...Yuk!
Later ordered room service and the food was perfect...Not sure what the problem was.
June 9, 2013
Rated 3.0 out of 5.0 by Cassh Nice location but left more to be desired....
Front desk service was excellent at all times.
NIce views of downtown Mobile skyline, especially at night.
Nice atmosphere and located in heart of historic district, close to I-10 & I-165.
Guest bathrooms were older yet clean.
Housekeeper knocked on our door at 9:15am Saturday morning, talked to us through the door after I asked her to return later. She kept talking and asked if we wanted our room clean or just more towels. I replied more towels, to which she asked me come to the door to sign her clipboard!
Restaurant located in lobby offered a very small breakfast menu with limited, expensive options.
Free wireless internet available but with spotty connection.
You pay $7 nightly for parking which is limited around the hotel, so it may include parking in an adjacent parking deck and walking across the street to the hotel.
May 31, 2013
Rated 1.0 out of 5.0 by alleinreisender Ein unvergesslicher Service
Da ein Gast seine Badewanne hat überlaufen lassen, wurden die Wände auf meiner Etage dauerhaft (24h *7Tage) mit mehreren Lüftern angeblasen.
Mir wurde trotz der Lärmbelästigung kein Ersatzzimmer angeboten.
Ein unvergesslicher Service.
May 9, 2013
Rated 5.0 out of 5.0 by littlericky great place to stay
No matter how much I travel, this hotel seems to always exceed my standards, from the hotel staff to the mgmt, they all go out of their way to make you feel like family and make your stay feel more a visit home than a business trip. I really enjoy this hotel and all it has to offer.
May 8, 2013
Rated 5.0 out of 5.0 by MADDAWG64 TIFFANY AT FRONT DESK
I HAVE STAYED AT MANY HOLIDAY INNS THIS YEAR! NOONE HAS TREATED ME WITH MORE KINDNESS THAN TIFFANY! SHE WENT WAY BEYOND HER CALL OF DUTY TO MAKE SURE I FELT AT HOME! I AM NOT ONE WHO WRITES REVIEWS BUT I MUST DO SO FOR THIS GREAT CUSTOMER SERVICE! TIFFANY ACTUALLY REMEMBERED ME FROM A PREVIOUS STAY AMD EVEN REMEMBERED MY NAME. THIS REALLY MADE ME FEEL IMPORTANT! ON TOP OF THAT SHE KNEW THE ROOM I PREFERRED AND WENT THE EXTRA MILE IN EVERY WAY TO MAKE SURE I. WAS TAKEN CARE OF. EVERY TIME I PASSED HER IN THE LOBBY SHE ASKED ME IF THERE WAS ANYTHING I NEEDED! THE BEST THING ABOUT IT WAS SHE DID SO WITH A SMILE ON HER FACE AS IF SHE ENJOYED HAVING ME STAY THERE! I WILL COME BACK MANY TIMES BC OF TIFFANY!!!
May 3, 2013
Rated 5.0 out of 5.0 by PXBUF EXCELLENT HOSPITALITY
I HAVE STAYED 3 YEARS BEFORE AND RECENT FOUND NO CHANGE IN SERVICE. IT'S ALWAYS A COMFORTABLE PLACE TO STAY.
ONLY SUGGESTION IS TO CHANGE / ADD RESTAURANT MENU. SINCE WE STAY FOR LONGER PERIOD HELP US NOT TO GO OUTSIDE FOR FOOD.
May 1, 2013
Rated 4.0 out of 5.0 by Traveller4 Happy Traveler
Enjoyed our stay. Did not try the restaurant because of the reviews of people leaving stating food was cold (buffet) and took way too long to just get your check. Upon check-in, front desk staff was not very friendly.
April 29, 2013