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Rated 4.3 out of 5 by 252 reviewers.
Rated 5.0 out of 5.0 by Quality of employees is spectacular Everything about this hotel is superlative, but the attitude and friendliness of the employees is over and above. Outstanding! I will remember this stay for a long time just because of this. May 1, 2015
Rated 5.0 out of 5.0 by Excellent value and staff I've stayed at this hotel many times for work and have never been dissapointed by the staff. The location is walking distance to many restaurants and entertainment downtown. In my opinion the best overall hotel downtown Mobile when you take into consideration price, location, amenities, and staff. April 29, 2015
Rated 5.0 out of 5.0 by Wie immer großartiger Service Wie schon so oft in den vergangenen 2 Jahren war auch dieser Aufenthalt geprägt von dem großartigem Service des gesamten Hotelteams. Ich komme sehr bald sehr gerne wieder April 29, 2015
Rated 5.0 out of 5.0 by Staff and bill Everyone was very friendly and helpful. The bill I got under my door was different from what my credit card was charged. April 29, 2015
Rated 4.0 out of 5.0 by Unpleasant experience My daughters white gold diamonds earrings went missing on our second day and unfortunately the staff was unconcerned about my items that went missing. They told me they spoke with housekeeping and housekeeping went and checked the room but couldn't find....,, well duh they couldn't find because someone from the staff took them! Very unhappy April 23, 2015
Rated 3.0 out of 5.0 by Nice big rooms I have stayed here many many times over the years and it has always been nice and had good friendly staff. I am not sure what was wrong this past weekend, maybe because they were so booked? The staff was not as friendly not helpful. I asked for some extra towels because I had 3 kids ith me and one being a toddler that had an accident. They brought towels up to my room but would t let me have them until I gave them the other ones. I had a baby sitting in some of the towels and another child in the shower using thier towel. So I just sent them away with the towels they just brought up. I had a few more small issues, but I will still try staying here again. For the most part it is great! April 22, 2015
Rated 5.0 out of 5.0 by Beautiful hotel, friendly staff, very nice The hotel was so nice and all of the staff very friendly. The bed was very comfortable and the room clean. April 22, 2015
Rated 5.0 out of 5.0 by Wonderful service & beautiful hotel in historic Mobile The rooms were large. Front desk service was fast and polite. SkyView lounge was a wonderful setting for a cocktail and view of the city. Everything was within walking distance. Beds were very comfortable and hotel was very quiet and relaxing. Restaurant served a very nice breakfast. All the staff was friendly and made us feel right at home! April 21, 2015
  • 2015-05-03T11:34:00.505-05:00
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