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Rated 4.2 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Great Location Our stay was remarkably comfortable and very very close to our venue we were participating was great to step away from the wedding preperations and take a time out in our comfortable room. October 30, 2014
Rated 5.0 out of 5.0 by Great hotel stay The room was very clean and comfortable, as were the bed and pillows. All staff I encountered were friendly and helpful. The flat screen TV screen in my guest room was too dark and couldn't be adjusted, which somewhat interfered with the program I was watching. There is very limited parking around the hotel. If all parking spots around the hotel are full, then you park in a parking garage across the street. October 29, 2014
Rated 4.0 out of 5.0 by nice hotel, good location Nice Hotel with an interessting (tower) architecure. Rooms are a bit worn and need update/renovation (a/c was very noisy). Good location to downtown and good access to major routes. Very friendly and helpful staff ! October 28, 2014
Rated 5.0 out of 5.0 Holiday Inn Mobile Great location for a city with a lot of history and culture. October 26, 2014
Rated 5.0 out of 5.0 by saw a band at Soul Kitchen Great place to stay if you are going to Dauphin St. The staff at the front desk was very helpful as it was our first visit to the area. Will definitely stay here again. October 21, 2014
Rated 5.0 out of 5.0 by Repeat customer always satisified Was in town for Bay Fest. We always stay here and always have a great time. October 20, 2014
Rated 5.0 out of 5.0 by Enjoyable Hotel We really enjoyed our stay. The hotel was clean and pretty, but the best thing was the friendly, helpful front desk, housekeeping, and food service personnel. EVERYONE was so nice! The restaurant was good, and we enjoyed "USA TODAY" being available. October 16, 2014
Rated 5.0 out of 5.0 by Great Accomodations and Service!!! This was an awesome experience. The hotel is simply beautiful and great location. The staff was very friendly and willing to assist where needed. Whenever I'm in Mobile will be staying at this hotel. October 10, 2014
Rated 5.0 out of 5.0 by Great Hotel and Experience The downtown district hotel is in walking distance to everything downtown. Very nice rooms, people, and cleanliness. I would recommend staying here to anyone and will definitely be coming back October 9, 2014
Rated 5.0 out of 5.0 by Front Dest excellent service, Amber and Sharla absolutely took care of me. Amber, Sharla, and the manager Lisa have a very service oriented approach to customers and all their needs. I was told by IHG that all the rooms were reserved for me to redeem my points for a stay over the weekend during Bayfest. I mentioned to Amber and she manuelly entered my request into the system and got me the reservation I was requesting. We really enjoyed our stay during the Bayfest weekend. Thanks and I would recommend a stay to anyone I know at this Holiday Inn in Mobile. October 9, 2014
Rated 5.0 out of 5.0 by Great service nice area. We especially enjoyed the Lady with the long red hair at the desk she was really nice to us and all our group. October 7, 2014
Rated 4.0 out of 5.0 by Great view Wonderful view and pleasant décor throughout; quicker breakfast service from the menu would have been nice. October 6, 2014
Rated 5.0 out of 5.0 by Great experience Staff was very friendly at check-in. Room was very clean and the temperature was set very comfortable. Room was very quiet as I was up on the 16th floor. October 3, 2014
Rated 5.0 out of 5.0 by Great Great place to stay when ever you visit Mobile, AL. Great skyview to hangout and enjoy September 11, 2014
Rated 2.0 out of 5.0 by Room was less than nice Would not recommend this hotel. Need rooms updated, some type of amenities for the price, free parking would have been nice. September 6, 2014
Rated 5.0 out of 5.0 by Very close to USS Battleship Alabama and Memorial Park The hotel is nice and very close to USS Battleship Alabama Memorial Park. September 4, 2014
Rated 5.0 out of 5.0 by Nice Place to Visit The Holiday Inn in downtown Mobile was close to everything the downtown has to offer. The lobby area is just lovely and the staff friendly and accommodating. I would recommend it. September 3, 2014
Rated 5.0 out of 5.0 by Great place Very nice hotel. Clean comfortable rooms. Friendly staff. BEST part is the Skyview Lounge on the 17th floor. Great drinks at reasonable prices. Outstanding view. Very chic décor. I'll be back. September 2, 2014
Rated 5.0 out of 5.0 by Comfortable room and great service The place is clean from the parking lot to the room. I was on the 12th floor and the view was gorgeous on both trips. I like the convenience to everything and the view at night was speechless. August 22, 2014
Rated 3.0 out of 5.0 by Great location. Great service. A little old and musty. This hotel is in a great location in downtown Mobile. It is convenient to walk to Dauphin and Royal Streets. My room had a little of the typical, musty smell of an old hotel, but was clean and comfortable. The 'old school' air conditioner unit in the room was a little loud and buzzy, but did not keep me awake. The room stayed nice and cool. The shower was good. I would strongly advise against eating breakfast at the hotel. The service was good, but the coffee at breakfast tasted like battery acid, with a touch of burning tire. The bacon tasted like pure salt. The sausage gravy for the biscuits was almost as salty as the bacon. It was probably the worst breakfast I have ever tried to eat, and one of the most expensive too. August 18, 2014
Rated 3.0 out of 5.0 by Check In Problems I travel a lot and use Holiday Inn brand hotels for most of this travel. The downtown HI has more difficulties with checking guest in then any other hotel I have ever stayed at. A process that typically takes a few minutes for scheduled prior reserved rooms takes 15 minutes at this hotel after waiting in line for 15 minutes with one person in front of me. The desk help always seems to find an excuse on that its the computer, or due to booking online, identified rate changes, contact information that does not match, etc... I personnel believe based on my other travels that personnel are not trained or they do not know what they are doing and additional help at the front desk should be provided and high checking times and dates. August 17, 2014
Rated 4.0 out of 5.0 by Very good room and very good staff Quick checkin, they provided some extra towels as soon as I asked. The room had a refrigerator and a good coffee maker (a real one, not a pod, since I always travel with my own coffee I like the real makers). Great Location in Mobile. The lounge was a disappointment this trip, although it has been a high point on other trips. It has a great view of the harbor! Last time we were here the bartender was really good, helpful (offered us binoculars!) knew how to make drinks, and promptly offered to order dinner from the restaurant. This time the bartender was inattentive, chatting with two young men at the bar, service was slow, and they (the young men plus bartender) were loud enough to be annoying. She didn't know how to make a daiquiri. We had food delivered to the lounge from the restaurant...after going down to the restaurant myself to order because the service in the lounge was so slow. Food was ordinary. August 15, 2014
Rated 1.0 out of 5.0 by IHG BLACK OUT DATES.... YES I tried to book a room in Mobile, AL using my free night. They told me rooms were not available but I could pay. I had to pay as it was midnight and my family needed sleep. I am a platinum member but will avoid IHG hotels from now on. I have been a loyal member for over 10 years. August 13, 2014
Rated 5.0 out of 5.0 by Great Hotel Enjoyed my stay at the Holiday Inn in Mobile Alabama. Great service and very friendly staff. August 11, 2014
Rated 5.0 out of 5.0 by Great! Awesome place to stay. The best in Downtown Mobile. August 11, 2014
Rated 3.0 out of 5.0 by Uncleaned Room and Burnt Dinner I have stayed here before with a good experience. This time room was not cleaned, still had trash in the room from before I arrived. Second day they did not refill coffee packages. In room dining I received burnt burger and fries. August 11, 2014
Rated 5.0 out of 5.0 by excellent location The hotel is perfectly situated to explore downtown Mobile. It is a very nice property and our stay was excellent. We will return! August 8, 2014
Rated 5.0 out of 5.0 by Enjoyed our stay Very clean and comfortable room. Lobby was well maintained and spacious and staff was friendly. We would definitely stay here again. August 6, 2014
Rated 5.0 out of 5.0 by Great place to stay We were in Mobile for a conference and decided to stay an extra week, so we looking into the Holiday Inn. It was close to all the downtown shops and restaurants so we could walk, and if we had questions the staff was always friendly, polite and really nice! We ate the the in house restaurant every breakfast and we ate at the sky lounge for dinner once and enjoyed every meal. August 5, 2014
Rated 5.0 out of 5.0 by Nice Hotel Nice friendly staff . Good restaurant , good location August 4, 2014
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