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Rated 4.3 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by Historic Mobile Alabama visit Beautiful hotel with a grand entry! I recommend either taking the shuttle or getting therre early as the parking lot fills up quickly but there is ample parking across the street in the parking garage (but you will have to walk). Every member of the staff is friendly and offer assistance for any of your needs. March 30, 2015
Rated 4.0 out of 5.0 by everything good but the billing the property is clean and the rooms are large. The front desk was genuinely helpful to us. the property is well located. The breakfast was good and plentiiful. Parking was ok and inexpensive. Until checkout, i would have recommended this property without hesitation. Billing was a different matter. Our prepaid rooms were billed at different rates, without accounting for the prepayment, and I spent some time with the helpful staff resolving this problem. I received every courtesy from the front desk staff. However, Some five days letter, I still see pending charges from this hotel for hotel romm and incidentall charges. Thses charges should have been removed when we checked out and cleared our bill. I called the hotel on Monday and was assured the charges would be gone by Wednesday. This is now Friday. Clearly the accounting management leaves something to be desired. March 27, 2015
Rated 5.0 out of 5.0 by Great Place This was a very pleasant surprise and a treat! Thank you. March 26, 2015
Rated 3.0 out of 5.0 by Dated decor but good staff Interior and exterior of the hotel is dated, 80s era in my opinion. The staff is courteous and helpful, but the computer system does not register IHG numbers well. March 26, 2015
Rated 5.0 out of 5.0 by I'd definitely go back I would definitely stay at this hotel again when I'm in Mobile. If other Holiday Inn's are like this, I'd stay at all of them. March 19, 2015
Rated 4.0 out of 5.0 by Bien situé pour un séjour d'affaire Le parking m'a été facturé 7$/jour contrairement au indication figurant sur la facture relatif au statut Gold. Découvert trop tard donc payé. March 19, 2015
Rated 5.0 out of 5.0 by Great experience Being a reunion planner, I decided to stop unannounced at this hotel. I was greatly impressed with both the hotel and the staff, and since they had no prior notice of my visit, there was not time for them to plan. Thus, I feel that I obtained a true exemplar of this hotel's management, staff and operation, which was exceptional. March 16, 2015
Rated 5.0 out of 5.0 by Great location, clean and great hotel service Everything was great about the hotel except for the restaurant. I'm not sure if they were just overwhelmed but service was horrible. The actual hotel stay was wonderful though. Very clean, friendly staff. Was very pleased and would highly recommend. March 12, 2015
  • 2015-04-01T12:23:30.642-05:00
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