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Rated 3.9 out of 5 by 169 reviewers.
Rated 3.0 out of 5.0 by East side Toll Plaza and limited network First night was a long night, stayed in a room on the Toll plaza side of the hotel and truck engine breaks were over whelming, moved to an inner room across the hall and all was fine, well almost all The internet is very limited when the hotel is at or near full capacity, between 6 and 11pm it is almost non existent so all my reports had to be completed in the wee hours while the general population slept.... The staff for the most part are helpful and have a smile (like all business not all will comply) didn't do the bar so i can't speak about it breakfast and food is as to be expected at a hotel and did the trick... Will I stay here again? yes I'm sure i will I have been staying here for many years and why should i stop now Location, location, location........ September 2, 2014
Rated 5.0 out of 5.0 by Great service The room was very comfortable. Staff is very welcoming. September 2, 2014
Rated 1.0 out of 5.0 by Poor communication and slow service Do not stay here!! The clerks that check me in will told me they need a credit card for incidentals and end up charging my card and four days later after I paid cash at check-out they still had a charge on my card. I was also traveling with an elderly gentleman who did not have a credit card and had to use my card to secure his room and he paid cash at check out and that charge was on my card also. It is totally ridiculous that this is the only hotel that I have stayed at that you cannot pay cash at check in. I have traveled all up and down the east coast and out west as far as California. Also left my room at 9:30 in the morning and came back at 2:30 in the afternoon to find that my room had not been cleaned. The maid came to the room and asked about cleaning and I told her no. I had been out, was tired and wanted to rest. September 2, 2014
Rated 5.0 out of 5.0 by Great Hotel Stayed here prior to interviewing for a job in the local area, so it was a corporate preferred hotel. The staff was always helpful, and the beds were the best I've ever experienced in a hotel. August 30, 2014
Rated 5.0 out of 5.0 by Excellent stay We would highly recommend this establishment. It was our best location of three so far on this trip. We have four more locations to go. Hopefully they will meet these standards. August 29, 2014
Rated 5.0 out of 5.0 by great service Front desk people very friendly. Very personable and interactive. Very welcoming. August 29, 2014
Rated 5.0 out of 5.0 by Pleasantly surprised The newly refurbished room was nice, especially the comfy chair with ottoman and lumbar pillow. The ac was quiet as was the hotel despite being next to the turnpike interchange! Easy on/off to turnpike was helpful and the staff was very nice. I'd definitely stay again. August 27, 2014
Rated 5.0 out of 5.0 by Quick stay Staff was excellent and bed was comfortable. A little farther out from Pittsburgh than I expected, but that was my fault August 27, 2014
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