Rated 3.7 out of 5 by 13
Rated 5.0 out of 5.0 by Sotelo Una segunda casa
Mas que por las instalaciones, en mi caso, la amabilidad y buen trato de los empleados en conjunto con la ubicación, hacen de este hotel mi primera eleccion cuando viajo de trabajo a Monterrey
February 24, 2014
Rated 2.0 out of 5.0 by Paty70 Good location but that is it
We chose the hotel for the location. In general, the hotel looks old, not well mantained and has a funny smell that is not pleasant at all. We had the package that included breakfast and they charged us for our two young kids, when the webpage says kids eat for free. We just don't feel it is worth what we paid for.
December 30, 2013
Rated 2.0 out of 5.0 by enganear Convenient to where I needed to be, that is all.
The WIFI login was incompatible with anything above Android Jellybean and the staff had no workaround for this. The only way I could get my tablet and phone online was to run hotspot software on my laptop to get around the login screen. My tub drain was stopped up and this was fixed by the second night of my stay. The door latch became misaligned and would not lock. This was quickly fixed after I called the front desk. There is a generally musty smell about the whole place that was troubling. If I had another choice in the area I would take it. On a more positive note, the breakfast buffet is excellent as is the restaurant service. I will stay here again, but I may bring a bottle of Febreze.
November 26, 2013
Rated 5.0 out of 5.0 by HTR74 TRATO PERSONALIZADO
Todo el personal de recepción nos conoce por nuestro apellido y es bueno porque te hace sentir consentido y se genera una atención personalizada
October 28, 2013
Rated 5.0 out of 5.0 by Cesar88 Comfortable bed and great service
October 21, 2013
Rated 4.0 out of 5.0 by ADLR Excelente hotel para negocio
Excelente hotel en la Cd. muy buena ubicacion ademas de atencion del personal muy amable. gracias por sus atenciones
October 3, 2013
Rated 3.0 out of 5.0 by Veronika2013 Event
Not so good for an group. They wouldn't let an alarm being set, each room had to pick up the phone and call the operator to set up the alarm clock.
It's a very old building, doesn't have enough connectors for charging phone or any electronic device. To connect a cell phone we had to move over the telephone table.
Internet is not as fast as it says.
Staff isn't as nice as in other holiday Inn in which I had stayed.
September 30, 2013
Rated 2.0 out of 5.0 by Garcia44 Running out of ICE
Only 1 machine in the building was able to dispatch ICE; price provided is high vs the hotel quality; I was expecting a higher quality than a Holiday Inn Express due to the price and this was not the case. I choose this hotel because is closer to my next day event; but next time I will prefer to stay at the Holiday Inn Fundidora and take a taxi.
June 2, 2013