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Rated 4.2 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Pilot Review I stay in hotels around 150-180 nights a year. This is one of the most enjoyable holiday Inn properties I've stayed at. Friendly, accommodating, clean, restaurant inside. November 24, 2014
Rated 3.0 out of 5.0 by Too many errors I had a prepaid reservation and arrived about 8:00 PM. The lobby was empty but beautifully decorated. The desk person never looked up and said it would be " a minute." She finally looked up, had trouble finding the reservation. There was no greeting and certainly no smile. My husband and went to the room carrying all of our bags as no cart could be found. Once at the door, it would not open. The inner bolt had engaged. I went to the desk again, had to wait, again. She called someone who came to the desk and doubted my story. He finally seemed to believe me and then went to get a tool. He returned and did not know how to use it. He and my husband figured it out together. We finally got into the room and got to watch the rest of the World Series. The room was very clean and comfortable. There was no call to see if all ok or sorry or anything. We had been offered a double prior to making entry. Next morning was our mistake. We went for breakfast thinking it was complimentary. The buffet was awful but thinking it was free did not complain. The sausage was dried out. The eggs were dried out. It had all of the components of free. Then we got a bill for $14.99. We laughed and the front desk eradicated the bill. Then I returned home and tried to write this review and it would not input properly or send. That wasted about 30 minutes. I will never stay at this unfriendly place again. I will go to Prattville instead. November 24, 2014
Rated 5.0 out of 5.0 by Nice and Clean Hotel I enjoyed my stay even though it was brief. My room was nice and clean. November 23, 2014
Rated 2.0 out of 5.0 by Pretty hotel but too many shortcuts There was no tub! A weekend, and breakfast ended at 9am. At 8:45am, barely any food to eat, and what was there, was cold. At 2am, 30 degrees and windy outside, had to wait 5 mins to get inside. The internet did not work. November 20, 2014
Rated 4.0 out of 5.0 by Nice hotel great staff The hotel is nice and neat and room is very nice - updated. The staff got me right into a room even though I did not have a reservation and obtained my IHG frequent guest info which I was not carrying. They were very helpful. November 16, 2014
Rated 4.0 out of 5.0 by Above Average Comfortable, peaceful, friendly, nicely rennovated. November 12, 2014
Rated 5.0 out of 5.0 by Good overnight travel stay Meet all expectations for a Holiday Inn. New and clean. Friendly and courtenous staff November 11, 2014
Rated 4.0 out of 5.0 by Nice Stay Nice clean room. Staff was friendly. Only issue I had was getting hot water in the shower. Had to let it run about 10 15 min before anything warm came out. But besides that a good hotel. November 10, 2014
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