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Rated 4.2 out of 5 by 82 reviewers.
Rated 3.0 out of 5.0 by Comfortable stay. Pay attention to bill if you have coupon. Very nice place to stay but processing a coupon was very painful. Breakfast bar was not as good as competitors. November 6, 2014
Rated 5.0 out of 5.0 by Great Stay I have stayed at this location and found it to be a wonderful hotel. November 3, 2014
Rated 5.0 out of 5.0 by all great all great staff and motel all great also a great location November 3, 2014
Rated 2.0 out of 5.0 by Jury Still Out Fix the restaurant and this place will be with IHG standards. The food quality is below poor and the staff is always short handed. While the front desk staff is friendly they are forgetful and dont recognize IHG members. October 30, 2014
Rated 4.0 out of 5.0 by Montgomery South This is a new facility. Everything was as it should be for a quiet stop over. Staff is friendly and engaged. October 29, 2014
Rated 1.0 out of 5.0 by Not good Attractive property that was convenient to I-65 route. Staff at check-in was helpful, but seemed rattled when needing to multi-task with check-ins and phone calls. Room was acceptable, but shower head was loose and sent water spraying all over the bathroom. Room Service order was accurate and on-time. Room Service food quality was acceptable. Breakfast was unorganized and food quality was poor. Breakfast was also NOT included in the room rate, which seems a bit non-standard. Recommend avoiding this property. October 26, 2014
Rated 5.0 out of 5.0 by Clean I made a last minute reservation on my phone app for IHG because I was driving and wanted to stop for the night. Upon arrival, I was informed there was a problem with the online inventory so the room I booked was no longer available. The clerk upgraded me to a suite for no additional charge after apologizing for the error. The room was obviously spacious being a suite. It was very clean and the bed was definitely comfortable. The only issue I had was that you could hear the trucks and machinery from a building not too far away from the hotel. I would definitely stay here again. October 22, 2014
Rated 4.0 out of 5.0 by Clean Rooms The rooms were clean and the staff was pleasant. We would stay there again. October 21, 2014
Rated 4.0 out of 5.0 by Nice great place ...nice and comfy beds. Good on site place to eat and drink. Quiet and out of the way but convenient to Montgomery. October 20, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean room We were welcomed by a freindly front desk attendant and was provided quick service. The room was very clean and just as we expected. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Overall great stay. Hotel looked new and was very clean. Bed was amazingly comfortable. October 13, 2014
Rated 5.0 out of 5.0 by Great Service After a long day on the road - it was nice to be welcomed with a friendly smile to your hotel. Room was clean and comfortable. September 23, 2014
Rated 5.0 out of 5.0 by Great place to stay This was a great place to stay in Montgomery. Even though it was outside the city, I think that made it a better place to relax. I will admit we had to drive a bit to get to food, but it wasn't too bad. The hotel was great, and the staff was great. It worked out great for our soccer trip. September 20, 2014
Rated 4.0 out of 5.0 by Overall good experience Clean, comfortable, friendly service and everything needed in room. Breakfast in the restaurant was slow and below average. September 19, 2014
Rated 5.0 out of 5.0 by Great Place A wonderful nights stay, Great service, clean and comfortable. Really enjoyed ease of check-in and check-out! September 17, 2014
Rated 3.0 out of 5.0 by Worst Stay at this brand!! When I arrived the lady at the desk didn't acknlowledge me and put her head further in the phone. She told me after her call was finished..maybe a minute of waiting that she was talking to the hotel manager. The lobby smelled of body odor. I booked this hotel for two reasons 1) it had an indoor pool and 2) it had a full restaurant and bar on site. 1) The "heated" pool was not even luke warm and only 4 1/2 foot deep at its deepest. Smallest pool I have ever seen at any IHG hotel. It was more like a big bathtub. I stopped by the bar for a drink to take back to my room and had to wait about 10 minutes for the bartender to return from "somewhere". During this time a waiter asked if I needed anything and then when I said I wanted a drink he told me I had to wait on her to come back. Later we went to dinner and now the bar tender that I waited on earlier was pulling double duty as our waitress because the guy was no where to be found. The next morning for breakfast I was disappointed to discover that the buffet was empty and we had to order off the menu. The CHEF came from the back and waited on us and cooked our food. When I asked her where the buffet was she told me that she only opened the buffet on days that she had more staff to run it?!?! So now I'm supposed to make sure there is enough staff at the hotel to make sure I get what I've paid for?!? I won't be back to this location!!! September 11, 2014
Rated 5.0 out of 5.0 by Clean hotel Hotel was great! Staff was friendly and room met expectations. September 11, 2014
Rated 5.0 out of 5.0 by Hotel stay Staff very nice and helpful great place to stay. Everyone is very good and knowledgeable September 1, 2014
Rated 5.0 out of 5.0 by internet Internet was not easy to access and was unavailable for 30 minutes at time of log on. August 30, 2014
Rated 5.0 out of 5.0 by courteous staff Our family was passing through the area on our way to Florida. The staff was courteous and helpful. The rooms were clean and comfortable. We booked last minute and were given the rooms we requested without hesitation. I would definitely recommend if you need a place to stay while passing through the area. August 20, 2014
Rated 4.0 out of 5.0 by one of many bussiness trips The staff were very friendly, and very helpful when called upon. The food was very well prepared and tasty. The lobby was very inviting and comfortable. my room was very comfortable and relaxing. August 8, 2014
Rated 4.0 out of 5.0 by Comfortable Room, Restaurant fair We stayed over on a Saturday night, the last night of our vacation. While the room was great, (shower grout could be cleaned), the Restaurant was disappointing to us and the front desk was left short (1 worker) with several ball teams and family reunion members trying to check in. We ate at the restaurant because there were no other restaurants around besides fast food, but even though it only had a few tables of patrons, we were left over 15 minutes after being seated with no water, no greeting, etc. We were disappointed in the selection of the menu and the flavor after we received our order. No seasoning or anything special about the presentation and felt like cafeteria food. It also took way too long to get the check and pay. The front desk staff was great, but they were left short handed for so many people checking in. It was frustrating for them and for us waiting in line for over 45 minutes, some trying to check in after a 15 hour drive and me trying to pay for a dessert purchased in the snack area after my disappointing dinner. The fun part while waiting in line (there was a language barrier for the one being helped), I was able to meet some great softball families that were there supporting their girls. Overall, we would stay again as this is easy on and off the highway and on our way home, but we will choose to eat somewhere down the road first. August 7, 2014
Rated 5.0 out of 5.0 by You Can win at Holiday Inn This hotel was very impressive, comfortable with friendly staff. Check-in and check out was a breeze. The lobby decor was inviting and colorful. August 7, 2014
Rated 4.0 out of 5.0 by Overall good but not great. Pretty nice place but not in a nice area. You have to travel 15 minutes to get to better area and better restaurants. Hotel was clean and staff friendly and helpful. Comfortable mattresses. Wi-Fi not reliable in rooms, so I had to do most of my work in the lobby. Fitness room is a joke. Bike and elliptical broken. Two mediocre treadmills. Few dumbbells. Pool is small and indoors only. Staff repeatedly took smoking breaks on small gated patio where we were relaxing with friends. Because if this we were forced to go back in. Free breakfast was OK but needs waffles/pancakes. August 6, 2014
Rated 5.0 out of 5.0 by Great service; comfortable stay. The staff was friendly and accommodating. Hotel overall clean/neat. Rooms clean/welcoming. Not much right around the area as far as restaurants/shopping. Our stay was for a National Softball Tournament. There were 3 other softball teams staying at this hotel as well, but it did not seem like there were so many people there. It was very quiet. Buffet breakfast was OK, not great. Other food in restaurant was very good. TV/internet did not work properly for part of our 5 day stay. I would definitely return to this hotel. August 5, 2014
Rated 5.0 out of 5.0 by Great stay! We stayed in one of the three King doubles and were thrilled with how spacious this room was! It also had a pull out couch, which was just what a family of our size needed! The room was very clean and the staff was very accommodating as well. The Magnolia Restaurant served great food for a reasonable price. We really couldn't have been happier with our stay! August 4, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel - Location Not so Convenient We stayed at this hotel for five nights, while with our granddaughter's softball team, playing in the World Softball Tournament. The hotel was full with several other teams and families. The hotel handled the volume very well. It is a fairly new hotel and very nice, with a restaurant and bar area. Staff is excellent and very attentive to your requests. We ate dinner in the restaurant one night, and the service and food were very good. The only negative to this hotel is it's location. It is near the airport, but away from restaurants, except for fat food places. It is off I-65 but all the nicer restaurants are about 10 miles away, so you do quite a bit of driving to get to other things. A good hotel for a one night stopover, while traveling, but not too great for an extended stay. August 4, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay Nice clean room, quite, No security issues, I will be back on my next trip through. August 4, 2014
Rated 2.0 out of 5.0 by poor service The staff was not very caring and there was no follow up on concerns that made to the staff July 30, 2014
Rated 5.0 out of 5.0 by Great Hotel for business travel to Montgomery Al. area Great Location. Easy to get in and out if working anywhere within 50 miles of Montgomery. One of very few hotels near I-65 with full service kitchen/bar. Great bar, food and excellent staff. Rooms always found to be clean/fresh. With expected supply of towels, soap, etc. along with quiet rooms that are good sized. Overall a very friendly staff greets me as I arrive and then invites me to please return. July 27, 2014
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