Rated 3.5 out of 5 by 90
Rated 5.0 out of 5.0 by Annie1967 Great stay over!!
Excellent! The location is good and the price is decent!
All in all, excellent value for Montreal airport hotel, great location, so professional to deal with! Will definitely be back!
March 11, 2013
Rated 1.0 out of 5.0 by Buddy1 Worst Holiday Inn experience that I have had in many years
The lobby was unkempt, the hallways were dingy with the walls and doors torn up and dented, and they smelled. The exercise room wasn't clean, and the equipment in poor shape. The room wasn't very clean, though the bedding was. I was afraid to walk barefoot and had to clean the telephone before using it.
I arrived at 10:30 PM, was advised at front desk that I could have dinner untill 11PM. If the very kind bartender, Roger, had not made a special effort for me, having told me that the kitchen closed at 10PM, I would not have been able to have dinner.
March 6, 2013
Rated 3.0 out of 5.0 by fjbz98 Mr
Even though it was recently renovated there were old fixtures in the room, TV is HD but service is not at all HD which defeats the purpose of the TV, they removed the Hot Tub (Big Mistake) that was one of the features we loved to use and relax, Pool water is not hot enough, Server at breakfast service is not polite at all, makes you feel rushed and un-important.
Shuttle driver was excellent, very polite and help full.
March 3, 2013
Rated 4.0 out of 5.0 by Regulus The good and the bad
Being a GOLD member I would expect to get a room with breakfast included -- it was not. They did give me a chit for a glass of wine; I would rather of had the breakfast.
The good was the bed (firm) and the pillows (hard) - sorry that I only spent one night here because of the good sleep.
Last week, I spent 6 nights at another Holiday Inn - bed O.K, pillows were terrible BUT they did give me breakfast!
February 25, 2013
Rated 3.0 out of 5.0 by StJean Good Stay But ....
I was happy with the hotel location, clean room, great facilities, friendly staff, good resturant, but card entry into the room was terrible. I must have has 10 or more card reprogramed while I was there for three nights. And considering the room was a far walk from the from desk it was not a pleasent experience. This was happening weather I was carrying my cell on me or not.
February 20, 2013
Rated 5.0 out of 5.0 by Marsh008 Lovely and friendly hotel!!
The staff is always very friendly and helpful. Our room was clean and the bed is very comfortable!!!
January 30, 2013
Rated 5.0 out of 5.0 by rutecotia Comfortable bed and great service
We hosted a family, couple and three daughters, one night, on the way to Mont Tremblant, and we love the hotel, which has an excellent recreational area and the staff very attentive. It has large rooms for a family like ours. A great restaurant and good breakfast. It's right next to Trudeau International Airport and easy access to the highway that goes to Tremblant.
January 25, 2013
Rated 5.0 out of 5.0 by awayfamily Great service and great atmosphere!
Love that hotel, stays there every time I can while in Montreal. Atrium atmosphere makes us feel like we're on vacations! Restaurant menu is diversified and prices are very reasonnable, specially for a hotel. On our last trip, about 20 of us had dinner at the hotel and every single person liked their food. That says a lot! Hotel has been renovated and is very trendy, beautiful!
January 15, 2013
Rated 3.0 out of 5.0 by goldmembertraveller Nice hotel, nice pool / gaming area
Only down side I have to say was the door to the hotel room. Our room was directly across the hall from the laundromat. I have never had an issue with noise coming thru the door but this one was bad... Who does laundry at 1am...
January 14, 2013
Rated 4.0 out of 5.0 by Found Regular Visitor
Not bad for the price that you pay. I regularly stay in 3 hotels in the area and 2 of those hotels really appreciate the business you give them. This location, unofortunately is not one of those. I received a holiday greeting card from one and several free meal coupons from the other. No big deal but small things count.
January 2, 2013
Rated 4.0 out of 5.0 by Erwi Inconsistent Staff
Customer service is quite inconsistent depending on who is working at the front desk. Some makes you feel very welcome as a platinum member and regular guest, while some doesn't care.
December 17, 2012
Rated 2.0 out of 5.0 by Toby1 Needs Attention
I am a Platinum member as is my colleague that I was traveling with. He was upgraded, however I was not presumably due to a shortage of rooms. That is OK and understandable. However, I was put into a room in which there was no cooling and the telephone didn't work. After the temperature went above 30C I called and asked for another room. The person on duty came to try and fix the heating system and eventually agreed I had to change rooms. The one they put me into was an upgraded room! It was fine excepting the sink didn't work properly and it was missing a telephone. When we went for breakfast, my colleague got his - mine was the same order but I waited over 25 minutes more for mine. In summary, the impression left on me was that the experience fell short of the standards I have come to expect at Holiday Inns, and feel this franchise is very short staffed.
December 9, 2012
Rated 5.0 out of 5.0 by Risky52 Congratulations
Since this hotel has been renovated, everything is simply perfect. Also, the employees makes you feel very important for Holiday Inn.
December 5, 2012
Rated 5.0 out of 5.0 by John699 Very Nice Stay
This hotel is a old hotel, but it has been all redone. Very nice rooms and good food. I would recomend this hotel to anyone staying in the area.
November 30, 2012
Rated 3.0 out of 5.0 by kstecher Nice new renovations but you heating is too noisy
I stayed on most Holiday Inns due the quietness on their rooms.
But on this one the heating was really noisy. I have a light dream and It is hard for me to sleep, I have to turn off the heating in order to sleep
Besides this inconvenience ( for me is too important to get a good night sleep) , the services and staff are great ,
November 27, 2012
Rated 5.0 out of 5.0 by Danwan Great service
Was able to relax and take my flight the next morning. Wake up call was prompt and the shuttle was there to get me to the airport on time. Driver was very helpful as I was travelling alone.
November 12, 2012
Rated 4.0 out of 5.0 by jabr Attractive
Compared to most highrise, shoebox Holiday Inns, this one is very appealing visually and has a solid range of amenities and services. I rated the food service down because the breakfast, the only meal I had, was pricey and the choice was not great for the price. However, the coffee was good.
November 8, 2012
Rated 5.0 out of 5.0 by MarciaS great service!
I really loved staying at the Holiday Inn Montreal Airport. The service was great and the staff was very friendly and accommodating.
November 5, 2012
Rated 4.0 out of 5.0 by Poopee better than I thought
My friend and I were pleased with our first impression when we entered the pool area. It was clean and refreshing. The room was also clean. The only disappointment was that the free breakfast was not free. $10. per person was OK, if you didn't want the buffet or another dish on the menu. Overall it was a positive experience.
November 4, 2012
Rated 3.0 out of 5.0 by GeoffzTrips Great staff. Facilities could use some improvement.
I've been to this hotel 5 times over the past 7 years. This is the first time I've been back since their renovation.
The staff are great. I arrived an hour before check-in time, and my room wasn't ready, so the Front desk gave me a free bar drink. I was really impressed by that. And the bartender went out of his way to make some great recommendations for restuarants and drew us a very detailed map.
When I got checked-in, that's when some minor things were noticeable.
They took out the hot tub, which was a disappointment to find out. I always book a hotel with a hot tub, and just assumed they had one since I had been there before.
We had to run the hot water for 5 to 8 minutes each day to get the water hot. Beyond an inconvenience, that's a huge waste of water.
The room was just recently renovated and looked nice. The sink is now outside the bathroom, but there's nowhere to hang a hand towel. And, there weren't many plugs in the room, which for a renovated room, was surprising. We had 3 cellphones, 2 laptops and a tablet. So, we were constantly swapping the plugs.
November 3, 2012
Rated 5.0 out of 5.0 by ITravelaLot Great Location, Good price & Outstanding Restaurant (Food & Service)
With many hotels around the airport, I made the right choice!
October 22, 2012
Rated 5.0 out of 5.0 by Guardian the best
I use Holiday Inn all the time , but this is my first time at this location, and I must say the most excellant service and comfort for the price anywhere else, I used the Saskatoon express and my room was more expensive and 1/3 the size and poor service, this place out shone any play I have ever been at, going to be hard for others to beat this Holiday Inn
October 20, 2012