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Rated 3.8 out of 5 by 21 reviewers.
Rated 2.0 out of 5.0 by bad service terrible service at front desk, more than 30 minutues for check in, room with noise, at restaurant show 7:00 am for begin the service, realk time to initiate 7:30. April 10, 2014
Rated 3.0 out of 5.0 by Holiday Morelia Lo mejor en Morelia para Business Class Muy buena ubicación El hotel es viejo en instalaciones Camas y almohadas muy cómodas April 1, 2014
Rated 1.0 out of 5.0 by poor stuff and service I have been using this hotel for last 10 years or more because of convenient location. But always poor stuff and service. Also they failed the wake up calls for so many times. March 18, 2014
Rated 4.0 out of 5.0 by Observaciones En general el servicio y las instalaciones son buenas, lo que si recomendaría a las personas del Lobby cundo se registra uno seria importante conocer los planes que tiene cada huésped, con el fin de ingresarlos en un piso apropiado. Por dar un ejemplo, un servidor comúnmente me hospedo en Morelia con planes de Trabajo, por lo que ya he tenido dos ocasiones que me tocan vecinos muy ruidosos y se me dificulta descansar ya que soy muy sensible al ruido y cualquier azote de puertas o gritos de niños o adultos por la noche es desagradable. Pero repito, es una observación constructiva. Gracias por su atención. February 24, 2014
Rated 4.0 out of 5.0 by Latest stay Overall experience was good. Only complaint this time was that on Sunday (Nov 10th) I believe you had some work done on the plumbing, So in the afternoon there was no water and in the evening in addition to water being dirty there was no hot water at all. Monday water was quite dirty during the whole day. I would have expected at least some type of communication like a letter under the door or something. But there was no communication before or after all of this. Not the type of experience I have when staying at other hotels. November 17, 2013
Rated 2.0 out of 5.0 by Staff needs to be trained Services were lacking, staff was nice but unprepared. They do not have enough staff, everything is slow. Not worth the money!!! August 26, 2013
Rated 5.0 out of 5.0 by La mejor opción en Morelia El personal se esmera por que tu estancia sea tan agradable, e inolvidable... Los Bellboy (especialmente Don Gabriel), el personal de Recepción (la Srta. Perla, que tan amablemente nos trató), de Restaurante, en fin... todos lograron con sus atenciones, invitarme a volver. August 24, 2013
Rated 5.0 out of 5.0 by My best place in Morelia + Excellent place + Excellent location + The staff was very nice. July 11, 2013
Rated 1.0 out of 5.0 by BAD SERVICE TO WHOM IT MAY CONCERN: I AM VERY DISSAPOINT WITH THIS LOCATION(MORELIA), I AM A CUSTOMER OF HOLIDAY INN SINCE TO MANY YEARS AGO, AND THIS TIME I WAS VERY UNCONFORTABLE, SOMEONE WAS MAKING NOISE (LIKE KNOCKINGS, JUMPS) AND THE HOTEL SERVICE TOOK TO MANY HOURS TO CHANGE MY ROOM. ALSO THE RESTAURANT WAS VERY SLOW ( THEY TOOK LIKE 1 HOUR TO GIVE ME THE SERVICE) THE WIFI SERVICE WAS VERY VERY POOR, SOME PEOPLE AS ME TRAVEL TO WORK AND ITS VERY IMPORTANT TO HAVE ACCESS TO INTERNET. ALSO THE BUILDING IS VERY OLD AND DOESNT HAVE VENTILATION. PLEASE DO SOMETHING WITH THIS LOCATION March 13, 2013
Rated 5.0 out of 5.0 by Súper Hotel... Lo único que le fata, es un camino techado desde el estacionamiento hasta la entrada al Hotel... cuando llueve, no hay forma de evitar mojarse. January 29, 2013
Rated 5.0 out of 5.0 by Hotel seguro y cómodo Me encanta éste Hotel por su seguridad, comodidad y servicios generales October 28, 2012
Rated 5.0 out of 5.0 by El personal mas amable de todos los hoteles Genial el trato recibido, el restaurant tiene una gran variedad de alimentos y lo que pidas esta bien. Gracias!! October 23, 2012
Rated 4.0 out of 5.0 by Inconformidad - El personal del restaurante fue muy rudo al no querer facturar mis consumos de toda la estancia, no fue hasta que me queje con el gerente que me atendieron correctamente. - El mapa del hotel en Google Maps esta mal ubicado. - Definitivamente la atención y servicio es mejor en el Holiday Inn Express. - El gimnasio no tiene ventilación y la elíptica no estaba conectada. October 11, 2012
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