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Rated 4.2 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by Friendly Warm welcome when we arrived. They presented us with a gift that that was left for us. October 25, 2014
Rated 5.0 out of 5.0 by My PA Experience Staff were excellent, very helpful to out of state visitors. Excellent room, very comfortable. Would definitely stay again & would recommend to travelers. October 24, 2014
Rated 5.0 out of 5.0 by BED PILLOWS TO SOFT , BED TO HIGH FOR ME , AND A/C UNIT MAKE LOUD SOUNDS October 22, 2014
Rated 2.0 out of 5.0 by Started out well, ended horribly. Upon arrival we were please with the hotels looks and location is good. At check in the front desk staff was very helpful and it was quick with no issues. Once getting to our room on the executive level, our room seemed spacious and clean. All changed when going into the bathroom. I don't think the floor had been scrubbed in ages and the bath tub was scrungy. We were only here for the weekend to tour Amish country so we dealt with it. Friday nights stay was overall decent. Saturday night on the other hand made up for the whole stay. We decided to go down to Kirans Bistro to eat dinner since we had a long day shopping. The service is AWFUL! I ordered a steak, my mom a burger and my daughter macaroni and cheese. I also wsnted the hummus and pita however they were out until Wednesday. I also wanted the hard cider and they didn't have that either. Anyways our food came out 45 min later, except my daughter's mac and cheese. The waitress never came to ask if everything was okay so i had to go to the bar and ask where her food was. Basically she wouldn't admit she forgot to order it and it came out another 25 min later. I had her box it up because at this time we had done sat there for almost 2 hours. My steak was disgusting and my daughter's mac and cheese was what took so long for it is beyond me. I ended up getting the manager after finally 15 min of the guy at the front desk successfully hunted him down, out comes this kid. He was nice and did take stuff of our bill but the only thing that's going to make it better is hiring more waitresses. There was a wedding going on so she was more interested in making their drinks and getting their tips rather than work the dining room. The wedding party was obnoxiously loud until 2 AM, the fire alarm going off and someone trying to get in our room was too much for me to EVER think about coming back here. We never ate breakfast because it didn't look like it was worth the money. We already spent a small fortune on a room so I feel breakfast should be included. We won't be back. October 21, 2014
Rated 3.0 out of 5.0 by Meh It was ok, if you don't expect much. I was there for work. I didn't feel I should have to pay extra for a microwave oven. Most room windows look into the hotel interior, which is cold, dark, and gloomy. October 20, 2014
Rated 5.0 out of 5.0 by Very accomodating - comfortable matress Very friendly - met new people - great stay Check Inn very fast and friendly. had to check out a day early - stayed at the Holiday Inn in Harrisburg to catch flight out in early AM. Check out was not as friendly. Think there was new staff. October 20, 2014
Rated 3.0 out of 5.0 by Property Okay, Poor Room Service I travel frequently on business and use this brand of hotels often. While walking into this hotel, it appears nicely furnished and has a good feel, but it unfortunately goes a little downhill from there. They were having problems with the elevators, so that created issues with guests having to wait for the one working elevator. In addition, I ordered room service and they brought me a cold hamburger with the top bun missing and no silverware. Furthermore, when I received the bill for room service at checkout the next day, I had a $52 charge for my hamburger, fries and salad which, unless I tipped great for that mess, was completely wrong. So, while the hotel itself is not bad, I probably would not recommend staying here, there are better options available. October 18, 2014
Rated 2.0 out of 5.0 by Best experience ever... or maybe not? After having booked the highest available room category (executive level) with a rate including breakfast, we ended up in the most probably best room this Holiday Inn hast to offer. Opposite our heads, just separated by a paper thin wall, three vending machines were advertising their products (ice and drinks) with loud buzzing noises all night long. Very convenient to get an ice cold refreshing drink without having to walk a long hallway in the middle of the night. After an excellent night full of sleep we headed to breakfast (included in the higher priced rate we booked). Can you imagine how pleasantly surprised we were that it included all essential things like bagels and waffles? We especially liked the hotels policy to up-charge for eggs, sausages and bacon. This prevents you from eating all this unhealthy fat stuff in the morning that only raises your blood cholesterol level. Besides the breakfast we also enjoyed the fact that there was shampoo in the room, but no conditioner. We also liked that no elite welcome amenity was given. Will we come back? Of course...... NOT. October 18, 2014
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