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Rated 4.2 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by clean and friendly I have no complaints at all. All my expectations were met and I would highly recommend this hotel. Very easy to get to aft the turnpike. September 2, 2014
Rated 5.0 out of 5.0 by Very nice place to stay near Morgantown, PA Enjoyed my stay in Morgantown, PA near Reading, PA. My main reason to stay in Morgantown was because my usual hotels in Reading were full, but the Holiday Inn Morgantown was so nice I continued there instead of moving back to Reading. September 1, 2014
Rated 5.0 out of 5.0 by Nice quiet area. We were greeted immediately as we walked into the hotel by the desk staff. The area was large and very inviting. We were put in a room where there was no noise (made for a good night's sleep). The only thing I would like to have had a was a continental breakfast. August 31, 2014
Rated 4.0 out of 5.0 by CEO Property is good. Pricing high for market place and offerings. August 28, 2014
Rated 4.0 out of 5.0 by Clean, Good value. accomodating staff. Good time spent here. Didn't want to leave! Good value, and great service. A real value. August 25, 2014
Rated 5.0 out of 5.0 by Just Upgraded Beautiful rooms. Would have appreciated complimentary breakfast for the cost of the room. August 22, 2014
Rated 3.0 out of 5.0 by Not impressed We were here with 4 other couples. Our room smelled really bad of cigarette smoke. When I let the front desk know they said it was because it was near the stairwell. However, the hallway did not smell. We had to go buy Febreze to help it because it was so bad. I felt they really did not care and just made excuses. We left our room around 7:00 AM on Saturday and we returned around 6:00 that evening we found our door was not closed. Our room was cleaned and as far as I could tell nothing was missing. I let the front desk know and they said they would tell the head of the cleaning staff. Again I felt they really did not care. Just not impressed with the front desk staff. The manager was even there when I reported it and he did not speak up at all. On a good note, the blonde headed girl working the bar area was really nice and did a great job waiting on the 10 of us. August 22, 2014
Rated 5.0 out of 5.0 by Excellent service, excellent care, a must stay This hotel was excellent. We learned it is run by a new manager, Mr. Yue, who is very welcoming and hospitable. We ran into him in the hall on several occasions. He was greeting guests, asking about our stay and travels, making sure we were comfortable. The staff was friendly too. The hotel was clean and safe. We were surprised at the personal attention the manager provided, as we have seldom gotten this type of attention in 4 and 5-star hotels. You were made to feel like a valued guest in someone's home. It was a happy environment, with all the employees so friendly, and you felt like part of it. Beds and pillows were so comfortable. Halls were quiet. Will definitely come here again. August 21, 2014
Rated 4.0 out of 5.0 by Excellent at check in, downhill from there. I found that when entering the hotel the staff was more than helpful. Once you got past the day help, the help in the evening didn't seem to know what they were doing. I found it strange that they did not clean the room everyday. They never even entered the room on our last 2 days there. August 21, 2014
Rated 4.0 out of 5.0 by Clean and Comfortable This was my first time staying at a Holiday Inn in many years and over all I was impressed with the cleanliness of the hotel lobby, guest rooms and common areas. I was in Morgantown, Pa for two nights attending a local car show and my stay at HI was accommodating. Since I did not eat in the restaurant I cannot comment on the food quality and service there. However, my experience in the lounge/bar was a different matter. I found the lounge staff rude, inattentive, lazy and unprofessional. The bartender in particular was rude and inattentive while making negative comments about her fellow workers to the customers which I found very unprofessional. The alcoholic beverage prices were outrageous for a local hotel lounge/bar and more in line with a NY area airport, ridiculous to say the least. I will definitely return to the Morgantown HI as my overall experience was a pleasant one. August 21, 2014
Rated 2.0 out of 5.0 by Terrible visit! Traveling from Texas to Philadelphia. Stopped at several Holiday Inns and this was the worst. Beds so bad that you fell off the side. Room did not smell clean. Staff were not helpful. Too busy talking amongst themselves. Will never stay here again. August 20, 2014
Rated 3.0 out of 5.0 by Only hotel in area. Not the best HI nor the worst. It is the ONLY hotel closest to an event that I was attending in Maple Grove. The special rate made the stay more enjoyable, but if I had to pay more, it would not be worth it. The hotel is an older property and has the smallest bathroom in a hotel that I have ever seen. The rooms are huge (as older hotels tend to have), and the furniture was OK. The bed was very comfortable, the AC worked fine as well. Surprised that the hotel did not offer a complimentary breakfast or even complimentary coffee. Guess I am spoiled by all the other hotels that I stay at. The indoor pool is in the lobby area which is a bit unusual so you have to deal with the noise of kids and then wet elevators. As this hotel is the ONLY hotel in the immediate area, the next closest area is in Reading, PA it still served us well. One BIG thing is that there is a limited amount of dining options in Morgantown. No chains except McDonalds and Pizza Hut the rest are all Mom August 20, 2014
Rated 5.0 out of 5.0 by Hotel Experience Two Items: 1) Food & Beverage. Prices were a little on the high side. Six dollars for a extremely SMALL piece of cheese cake. I ordered a burger from the menu. I told the waitress what I wanted exactly what I wanted and did not want on my sandwich. Twenty minutes later, when she brought my order, several items were on the sandwich that I DIDN"T order. An older waitress seemed to really have an attitude. She didn't at all check any time to see if I wanted a refill on my drink (Iced Tea). Had it not been for a younger waitress, I probably would have died of thirst. 2) I was part to the American Muscle Car show that was at Maple Grove Speedway. Several of the cars have lowered front ends. With the speed bump that you have to your entrance, a lot of people had some damage to their spoilers. Several members were not happy and probably won't return you stay at your hotel next year. Someone should definitely lower or remove the bump completely. Other than those mentioned, I had a wonderful experience with the hotel. Check-In Staff and On-Duty Staff were execellent! August 20, 2014
Rated 5.0 out of 5.0 by Good accommodations We were here for a trade vendor show. The hotel was very clean and the accommodations met our expectations for a Holiday Inn. We will be back next year for the same trade show. August 19, 2014
Rated 5.0 out of 5.0 by Great place to stay The room was great and the pillows was so nice and the bed as well. I would come back to the location again for sure. If you are in the area please stop you won't be sorry. August 15, 2014
Rated 5.0 out of 5.0 by great all round service great nice clean neat hotel . staff were helpfull and quick to respond August 14, 2014
Rated 4.0 out of 5.0 by Good accomodations for the price... Staff was nice and the rooms were clean. Overall the accommodations were satisfactory. August 8, 2014
Rated 4.0 out of 5.0 pleasant stay /great great staff and room everything was great from cleanliness to service August 7, 2014
Rated 5.0 out of 5.0 by Pool We enjoyed Our stay, but we thought it was a little odd having a pool as you enter the lobby. No One was swimming and maybe that is the reason why. Nice Pool just wrong location for it. The staff and Hotel was Great. August 2, 2014
Rated 5.0 out of 5.0 by breakfast The buffet breakfast for $9 a person is similar to ones you get free at other hotels. July 30, 2014
Rated 3.0 out of 5.0 by The morning breakfast requires improvement The hotel was clean and the hotel staff was pleasant. The morning breakfast requires improvement in regards to starting on time. An example is each morning all the food was not out until 7 am vice 6:30 As advertised. Also advertisement stated a continental breakfast at 6.95 but was told that the price is 9.95 which included eggs and bacon. When I asked the front desk upon checkout they said a continental breakfast is offered. Also on Thursday 25 July there was no pastries, yogurt, and the staff acted like it was an inconvenience to wait on the guests. July 27, 2014
Rated 4.0 out of 5.0 by Room was clean and neat Room was clean, neat and had what we needed. Bathroom was clean, towels were nice. Mattress sunk a little to the center. Good TV. Nice little sitting area. There was no decaf coffee in the lobby in the morning, but plenty of regular, but McD's is right in the parking lot. I do feel it's a little over priced. Maybe it's more because it was race week at Maple Grove. They do have plenty of parking for trucks, trailers, etc. July 25, 2014
Rated 5.0 out of 5.0 by Nice clean room and friendly service We stayed overnight on a short getaway. We found the rooms to be clean the bed was comfortable and the staff was friendly. July 19, 2014
Rated 4.0 out of 5.0 by Comfortable room, stay away from the breakfast Room was quiet and lovely but bathroom floor a little dirty. Breakfast was awful. Water in pool looked "thick" July 17, 2014
Rated 5.0 out of 5.0 by Great food and very clean room. The staff was very welcoming. I had no issues finding my way to the room. Everything was very neat in the room. July 14, 2014
Rated 4.0 out of 5.0 by nice place to stay Our stay here was pleasant and relaxing. Hotel was clean and room was most spacious! Staff was very nice. Footstool in room was broken on arrival. Informed management after two days. Left overturned to expose broken leg. Still not repaired at checkout time. Did not sample food & beverage service. Breakfast offerings looked unappealing and too limited. Did not try the pool since it was very crowded. We would come back here again if in the area. July 12, 2014
Rated 5.0 out of 5.0 by Comfortable and clean A very nice place to stay. Pleasant staff, clean and comfortable room. I would stay here again if in area. July 9, 2014
Rated 5.0 out of 5.0 by clean and convenient This was just an overnight stay. We left too early for breakfast. It met my basic need, it was Clean. I would recommend it and would stay there again. July 8, 2014
Rated 5.0 out of 5.0 by Wonderful Room and Great Desk Clerk I loved the big room with big beds and big fluffy pillows. The rooms were very clean and smelled very clean. I felt very comfortable and was able to sleep very well. The staff at the front desk were always so nice and talked to me all the time. I did not have much time to use the pool but it was very nice to see. The maids were friendly as well. I look forward to staying here again. I was not happy about the price until I stayed there and then I realized that it was worth the comfort and good nights sleep. July 2, 2014
Rated 4.0 out of 5.0 by Food service dropped the ball. Everything was great until breakfast. Several tables had dirty dishes that had not been removed. There was one wait staff working the room. A gentleman ( shirt and tie) told us to take any table and then disappeared. He returned about 20 minutes later, cleared some dishes and disappeared again! If this was the Food and Beverage Manager he needs to get his priorities in order. Service and appearance of the restaurant detracted from the overall experience. June 28, 2014
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