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Rated 4.5 out of 5 by 216 reviewers.
Rated 5.0 out of 5.0 by Great Service I was impressed with the attentiveness of the staff and the great service they provided. They offered some of my favorite choices for breakfast and were very accommodating if we needed anything else. My only complaints are the frig that froze our food and the lack of vent fan in the bathroom. Overall, our stay was very pleasant and a great value for our money. July 1, 2015
Rated 5.0 out of 5.0 by Great value for clean comfortable stay I appreciated the value and great service from the friendly staff. June 29, 2015
Rated 4.0 out of 5.0 by breakfast was a joke! I have for the most part always stayed at holiday inn express express. however due to business event at this location I had to stay here. I asked about breakfast when booking because I knew that there was a cracker barrel located right next door and I wanted to plan my mornings. the gentleman that took my reservation built it up like it was going to be some fabulous breakfast and to be honest I was looking forward to it (it was included in my room for my event)so when I arrived the first morning, I looked around and saw that there appeared to be waitresses waiting on the other people. which I found to be strange since it was clearly a buffet setting. confused but well ok. I sat down and the "waitress" asked if I would like coffee and I did. never mentioned the water glass. I had to ask for water after several minutes. when I went up to the buffet I was shocked to say the least. it was not any where near as good as the breakfasts that I had been used to at holiday inn express. and the wait staff was way more concerned with the events in their life than they were their guest. they would always gather over near the bar area kind of out of the sight of the guests. at least i couldn't see them but I could hear them talking. there was another man who actually got up and left about 1/2 through his meal. he and the "waitress" exchanged a few words and he left. I also wasn't sure whether to tip or not. again I was thinking buffet as in helping yourself. the meals value was around 10$ if I remember correctly when booking. not even close to what it was worth. most of the items were at a luke warm state and by the time you ate maybe 1/2 of your item it was cold. the French toast was cold when I got it. both mornings. and no pancakes either morning. also the waitresses were dressed very strange. they had dress slacks, white shirts and JACKETS on that were very odd. I have been in the service industry for years and I would hate to have worked in that jacket. it was tight and I can't imagine performing any real work with it on. more like what you would expect a hostess to wear or one of the managers on duty. there were also coffee grounds in two different push pots that were out in the lobby area. one of the plane attendants was very upset about that, but that is another story. just not your typical holiday in express breakfast experience. if I had had to pay for this meal I would have demanded a refund. and to top it all off the room was very expensive. way more than I would normally pay when business traveling. again this is where the event was held so not much choice. I did not see anything that would warrant this increased price. no real amenities to speak of. and then to think that on top of probably a 30$ increase in price from what I would be used to there could have potentially been an add on for the breakfast. (mine was included) yikes! front desk gentleman that is a sharp dresser was a wonderful asset to this location. (tall African American with a great taste in clothes) June 24, 2015
Rated 5.0 out of 5.0 by very comfortable, convenient to airport My husband and i stayed overnight before our vacation. We used the Park and Fly option. The shuttle service was very convenient. June 23, 2015
Rated 5.0 out of 5.0 by restaurants nearby Comfortable, clean, near the airport and several restaurants within easy walking distance. June 19, 2015
Rated 5.0 out of 5.0 by Same as usual This has quickly become my favorite hotel in the RDU area. Friendly employees, clean rooms, and a dependable shuttle, always with a friendly driver, are but a few of the reasons I love this hotel. June 19, 2015
Rated 5.0 out of 5.0 by Comfortable, clean, spacious This HI has everything you require to start out on a journey departing from RDU AIRPORT. The airport shuttle and free parking is terrific. Even on return the wait was no more than 15 minutes to get back to the hotel. I always stay here prior to take off the next day. June 19, 2015
Rated 5.0 out of 5.0 by Great service Nice location, great service and good value. Convenient meeting space and close to restaurants in the area. Would recommend. June 15, 2015
  • 2015-07-02T11:22:44.827-05:00
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