Rated 4.3 out of 5 by 109
Rated 4.0 out of 5.0 by msn20014 Tough 4 !
Staying at this hotel not for the first time. Again satisfied. No complains! Stuff is friendly and always ready to help. I like the area where the hotel is located, it's easy to commute, Aeroexpress is in the walking distance. There some quality places to go out for dinner around the hotel. One thing which annoys personally me is that you get out and right at the front door you find people who smoke BADLY 24/7 ... and you MUST cross the cloud of smoke to go through the car. It would be nice if there will place for smoking but NOT in front of the entrance.
September 25, 2014
Rated 4.0 out of 5.0 by Nig W Friendly and helpful reception
We arrived early from St Petersburg at 11.20a.m. and were offered either a standard room, as booked, or wait for an upgrade. The receptionist said it would be about 30 minutes to wait. After half an hour we went back and were given an executive room. With the early check-in we were then able to still spend most of the day seeing some of the Moscow sights without carrying extra bags. Club lounge had drinks and snacks available all day which was good, but unusually no pre-dinner drinks s most other lounges have.
Having pre-paid for breakfasts we wee told we still had the choice of continental in the lounge or full buffet in the restaurant. We opted for the latter which was quite extensive and included a good choice of international or more local dishes. Some of the food could have been a bit warmer but very few buffets manage this effectively.
Good location only 2 minutes from Metro entrance and 3 stops to Red Square/Kremlin area.
September 17, 2014
Rated 5.0 out of 5.0 by mej1961 Pleasant stay
Great service provided by the hotel during my stay, and I will definitely come back.
September 17, 2014
Rated 5.0 out of 5.0 by teoratiu nice time in Moscow
I'm a Holiday Inn fan and I was happy to find great rates at Lesnaya. Arriving in Moscow by train, this is hotel is the best choice because it's near a metro station near the ring route that connects all the railway stations in this town.
September 10, 2014
Rated 1.0 out of 5.0 by double-M Executive club?!?!
Upon checked-in, receiving an upgrade to a suite room - thanks for this. Stayed for 3 nights, but could not use the Executive Club lounge from the second day onward. The hotel decided to sell the club lounge as a meeting room to a large conference group. Offered the customers like us who paid an extra amount of money for the club lounge service to use the lobby lounge. This is obviously not the same.
Don't pay extra for this service. It is not worth at all as the club lounge is one of the worst I've come across, and despite of this, you may not be able to use the service you pay for since the hotel decides to make an extra money out of it.
This is the second time I write the review as my first is declined by the IHG team. If my comment on your services is ignored, the reason of running a loyalty programme.
September 5, 2014
Rated 4.0 out of 5.0 by cyk2014 Good Location
The hotel is nearby Belorussky Railway Station and Belorusskaya Subway Station.
August 29, 2014
Rated 5.0 out of 5.0 by dantes825 服务不错
August 28, 2014
Rated 5.0 out of 5.0 by Patricia2014 Great location
I loved the hotel, it definitely exceeded my expectations and was far better than other hotels I stayed in my trip to Europe.
August 19, 2014