Rated 4.3 out of 5 by 98
Rated 3.0 out of 5.0 by CTT2014 CTT2014
Langsame WLAN Anbindung
Angenehme Betten und Kissen
June 17, 2014
Rated 4.0 out of 5.0 by Hubber Donde todo cuesta
Son varios los puntos que el hotel debe tener en cuenta para mejorar.
1. El personal es serio, hosco. En atención de clientes se esperaría tener como cualidad la capacidad de sonreír. Conocimos más de diez miembros del staff y quizá uno o dos sonrieron con esfuerzo.
2. El costo del desayuno exhorbitante teniendo en cuenta que no se trataba de un menú excelso.
3. El centro de negocios en un recinto sin ventilación y con costo para el cliente cuando debiera considerarse como un valor agregado incluido en la tarifa.
4. Tener que dejar reservas en dinero para el uso del internet en el cuarto.
June 5, 2014
Rated 4.0 out of 5.0 by Janellee stay in May
Friendly staff, poor breakfast, paid internet in room unless you are IHG member. Can be done on arrival. An OK property, but not striking.
June 3, 2014
Rated 4.0 out of 5.0 by London Moscow Tourist Moscow Lesnaya
Good price for a basic / safe / clean - relatively close to Belorusskaya hotel in Moscow.
June 3, 2014
Rated 5.0 out of 5.0 by solaris0909 Excellent experience
Excellent service, I enjoyed staying at the hotel.
June 3, 2014
Rated 5.0 out of 5.0 by Walther2507 Klasse Hotel
Ich war hauptsächlich zum Übernachten in diesem Hotel.
Mein Gesamteindruck war das alles Sauber ist
von der Qualität des esses her (Frühstück) Top
Der Preis ist für Moskau normal, ich sagen
aber man bekommt auch was dafür
May 28, 2014
Rated 5.0 out of 5.0 by BroadsOnTheRun Good location, great value
10 min walk from major train station, easy access to 3 different metro stations. Staff is friendly and most helpful, hotel is very reasonably priced for the quality.
May 27, 2014
Rated 5.0 out of 5.0 by ara0609 comfortable to stay
love to stay in holiday inn moscow lesnaya because the place is very near to city. and the place is very clean and the staff are very accomodating and courteous.
May 26, 2014
Rated 4.0 out of 5.0 by Rho-B Moscow
I thought my stay was very nice. The room was big. The shower was adequate. The mini bar was stocked. I will recommend and stay here in the future.
May 26, 2014
Rated 5.0 out of 5.0 by Globalvoyager Very professional with friendly familiar service
This was my first trip to Russia, but definitely not the last thanks in part to my experience at this hotel.
I had the option of staying with friends, but I felt so comfortable at the hotel that I decided to stay there.
The staff was extremely friendly and very professional and they all made me feel right at home.
The breakfast was amazing and the rooms were very comfortable.
The location is also very convenient and the Internet access very valuable to me.
I would always stay there when going back to Moscow.
May 24, 2014
Rated 4.0 out of 5.0 by Tinchen Super Wochenende in Moscau!
Guter Service-Probleme wurden sofort und anstandslos behandelt
Gute Lage- nur paar Meter bis zu U-Bahn- super für Städtereisen
-3-Bett -Zimmer für 3 Erwachsene: das 3 Bett bestand aus einem aufklappbarem Sofa...für 5 Nächte super unbequem... Und das Zimmer war nicht auf 3 Personen ausgelegt und vorbereitet-nur 2 Handtücher, nur 2 Teetassen usw...-obwohl ich sogar im Vorfeld das Hotel kontaktiert habe und Personanzahl und genaue Ankunfszeit mitgeteilt habe...
- Es haben ständig Handtücher gefehlt-mal für die Hände ,mal Badevorleder usw.-man musste ständig deswegen an die Rezeption.....
-Früstück verhältnissbessig sehr teuer
Im großen und ganzen wr ein gelungener Kurztrip in Moscau! Wir würden das Hotel weierempfehlen!
May 21, 2014
Rated 5.0 out of 5.0 by Carole743 Great Value in Moscow
Good location (near express train to airport/only 3 stops from Red Square) with lots of good restaurants with-in 4-block area, spacious rooms with well-appointed amenities (ironing board, coffee/tea setup, lots of fresh towels), pleasant, helpful, English-speaking staff, and very reasonable room rates (by Moscow standards).
May 16, 2014
Rated 5.0 out of 5.0 by CDCarrEsq Good location; great value
The hotel is just a few blocks from one of the busiest streets in Moscow and a Metro station. One of the best priced hotels I found.
May 15, 2014
Rated 4.0 out of 5.0 by Menezea Wonderful Staff
We had a wonderful experience here. The staff were extremely helpful. They checked us in early and accommodated our needs. English was spoken very well.
May 15, 2014
Rated 5.0 out of 5.0 by Ade62 Comfortable Hotel in great location
Excellent hotel choice for a Moscow week end. Very clean and with a selection of excellent restaurants within an easy walk. Handy for the Metro.
May 9, 2014
Rated 5.0 out of 5.0 by Dutch family Value for money
Excellent stay with the family for the money we paid. Walking distance to city centre. Great "Paul" 100m to the right for an excellent breakfast. Very helpfull staff.
May 9, 2014
Rated 5.0 out of 5.0 Friendly staff
Location is great. They made for me room upgrade, for members of the bonus program Internet free. Friendly and helpful people work at the reception, in the restaurant, at the bar.
May 9, 2014
Rated 5.0 out of 5.0 by Pablo N Excelente atención y ubicación del hotel
Excelente atención de todo el personal del hotel, especialmente en la recepción, Muy importante que todos hablan ingles lo que facilita la comunicación y con la sencillez, pero calidez y comodidad de Holiday Inn
May 6, 2014
Rated 5.0 out of 5.0 by Mohd2 Great stay
Recommend it for anyone who wants an excellent service and peace of mind.
May 4, 2014
Rated 3.0 out of 5.0 by varera Moscow service equals no service
I always stay in IHG hotels around the globe. It is usually more than OK. This time in Moscow I have mixed feelings
The hotel is well maintained and clean. The room and the breakfast area are just fine. Sheets were extremely clean and changed daily, halls and the reception are also fine.
I was promised some drinking water as a compliment. I guess it is Moscow, where the water is golden. I have got beers in Munich and several USA places, sparkling wine in St. Petersburg. There were fruits and sweets in many places. Not in Moscow. Water is good enough, apparently.
More, it took two days and two reminders to get this water into the room. Two days! Nice welcome reception indeed.
At the evening I have realised it is impossible to close the night shades, they were stuck. I have called maintenance, nobody came to help. I have complained twice. On the second day someone came over and closed them. In the morning I could not open them, as they were stuck. At this point I have given up.
Internet went down one evening. WiFi was unavailable. I have called reception twice during one hour. (Twice appears to be a custom in Moscow, as you see). On the second time I was transferred to tech support. Why on Earth a receptionist would do that? I honestly have no idea.
Overall the hotel is good. I would stay there again, if the management could do something about educating the stuff about standards of service and attentiveness to the guests.
April 26, 2014
Rated 4.0 out of 5.0 by Zelts Great location
Good business hotel. All what you need, close to metro and city center, helpful staff.
April 24, 2014
Rated 5.0 out of 5.0 by Charger1 Good Service, Good Location
The hotel is situated next to the Beloruskiy Vokzal, from where there is a direct connection to the Airport, as well as Undeground station.
The Service is on a great level, the staff is kind.
You get a good value for money.
April 23, 2014
Rated 5.0 out of 5.0 by CE30 Excellent location and comfortable bed
The location of the hotel near the train and metro stations is great. Nice, modern neighbourhood with some good eating spots.
April 22, 2014
Rated 5.0 out of 5.0 by Coco2777 Excellent location and good value for money
My family and I stayed 4 nights at the hotel. Its location was in a cool, modern neighbourhood, close to railway and metro station with excellent links to the centre. We liked the hotel and its comfort and cleanliness. Would recommend.
April 17, 2014
Rated 4.0 out of 5.0 by teoratiu two nights in Moscow
I'm a Holiday Inn fan and the stay in Lesnaya hotel was an overall nice experience.
The great advantage in a such a big town is that the hotel is close to the metro station.
April 16, 2014
Rated 3.0 out of 5.0 by Rahim Payment clarification
My accommodation was booked by Schlumberger company in Holiday Inn hotel for 6 days. When I check out last day I have given receipt amount 30 798.00 RUB.
But, when I checked my Credit Card, noticed that 32 000,00 RUB amount was blocked from my personal Credit Card.
Could you please check and clarify the issue
April 14, 2014
Rated 1.0 out of 5.0 by Glenko54 Extremely poor service and attitude to boot
During my last stay at the Holiday Inn Lesnaya Moscow I went out in the morning around 10am, put the Please Service My Room sign on my door and was shocked that when I returned after 3 pm, my room had not been serviced. When I called to complain about the situation a very aggressive duty manager appeared and told me that if I wanted my room serviced "early" I should have called. I told her that 3pm was not early and that guest should not have to call to request basic services. 10 minutes later she called to say that the reason my room wasn't serviced was because I had the do not disturb sign on the door. I explained to her that in fact I had the please service my room sign on the door and that I had only changed it when I got back to the room after 3:30 since I needed to work. Instead of apologizing and trying to address the issue, the duty manager could only try to think of ridiculous reasons why it was her guest's fault and not the hotels.
April 14, 2014
Rated 4.0 out of 5.0 by TINEZ bien comunicado y muy comodo
es correcto, buen desayuno, perfecto para venir del aeropuerto en tren .
quizás las cadenas de televisión son muy escasas. las retransmisiones de partidos de champions no se ven.
Recomendable aunque por épocas es carito
April 8, 2014
Rated 5.0 out of 5.0 by russod3 Great service
The employes could satisfy all your request, organizing to you on the best!!!
April 7, 2014
Rated 5.0 out of 5.0 by filippo como keep on like that
Hi it was nice
I could work well
Please keep on like that
April 7, 2014