Rated 4.2 out of 5 by 21
Rated 4.0 out of 5.0 by rufatm Nice pastry in restaurant
Food quality and chef is one of the best in my experience.
August 9, 2014
Rated 4.0 out of 5.0 by RBLR Moscow August 1 2014
Hotel has good location, very clean and modern rooms.
WIFI is slow, close to Metro station, shops, breakfast buffet is poor and way overpriced.
They should also conside the cost of arranging taxis to the train stations, one flat rate irregardless of a train station 1.5 kilometers from Hotel (Paveletskaya) or many kilometers away, Belarus or the train station for the high speed train to Vunukovo
August 5, 2014
Rated 3.0 out of 5.0 by Traveler_TLS I don't usually do reviews but...
... here I can't just stay quite. I love to stay in Holiday Inn's in Moscow, and usually I do it Suschevsky since in Simonovsky it's hard to get a room due to the capacity of the building.
And now, here I'm, happy to check in at 5:00AM. As usual, I've left a deposit for use of minibar, restaurant, etc., but later on next day I've been told by not very friendly restaurant staff that there is no deposit on my room (it was early morning, but I clearly remember dialing PIN number at the reception). It happened to be that staff at reception had actually took a deposit, but forgot to activate it... ok, that's no a big deal! Later on I had some shirts to be washed and ironed in hotel laundry - I've received them in plastic transparent bag, all clean and fresh, with marking of my room using blue marker. on the bag Next day I had to go to business meeting with one of the shirts, and when I've actually had putted it on, I've noticed two small points from the same blue marker - since I've had no time to argue about it, I've decided to wash it off myself upon return home... not a big deal after paying bunch of money for such hotel service! But the top of everything (actually it is why I'm writing this report) is the cleaning level same day I've returned after my meetings: a) I've could still sense the smell of sweat of cleaning staff even if room is air conditioned; b) bathroom floor looked proper, apart from the fact that there was some long black hair, I'm guessing, of same staff member after the bathroom was cleaned; c) no towels were in the room - not dirty, not clean... none!
Conclusion: next time when I'll come to Moscow, I'll really think twice before booking room in Simonovsky even if ambiance inside is much better than in Suschevsky.
July 20, 2014