Rated 4.3 out of 5 by 48
Rated 4.0 out of 5.0 by Trible Good three night stay
Certainly much better than expected as this was my first visit to Russia and had heard a lot of stories about hotels generally. Internet speed was very good throughout the hotel and the rooms were as goods as other Holiday Inns. I had heard that people didn't like the hardness of the bread at breakfast but as toast it was fine for me. The chef who cooked the omelettes to order at breakfast made them exactly to my liking and the other breakfast offerings were just fine.
The staff were friendly and helpful and the general atmosphere of the hotel was good.
When I return to Moscow next year, I will definitely be going to this Holiday Inn.
July 20, 2014
Rated 5.0 out of 5.0 by arkady39 Great hotel, good value.
This hotel is perfect for staying downtown Moscow. Good value, fast interent, 24 hour bar/coffee and right by subway.
July 1, 2014
Rated 5.0 out of 5.0 by wekan Clean
Stayed a total of 4 nights. The hotel is conveniently located near an MRT station, food outlets and some shops. Suitable for family stay.
June 16, 2014
Rated 5.0 out of 5.0 Friendly and Helpfull
The best feature of the hotel I found was that the staff were very friendly and helpful and this was from all areas of the hotel - I interacted with all areas from doorman, concierge, housekeeping, front desk and restaurant.
June 8, 2014
Rated 4.0 out of 5.0 by NG CM Goodsize bedroom and clean toilets
Goodsize bedroom, clean toilets and reasonable breakfast spread. The bread could be better.
I wanted to use the room refrigerator to store mymedicine but the front desk receptionist wanted a 5000 roubles cash deposit or to roll my credit card. When I gave them my credit card, the front desk said they would have to levy a service charge of US$1 to 2 even though I may not consume anything in the refrigerator as the charge is levied by the credit card company. I do not like being levied a charge for getting the key access to the refrigerator even for not consuming any item in the refrigerator. This is a ridiculous service fee which I have not come across in my entire travelling experience worldwide. Hence I did not put any cash deposit nor let them roll my credit card.
June 5, 2014
Rated 5.0 out of 5.0 by Lottie60 Lovely, Lovely Staff
Stayed for two nights then moved to a hotel nearer the airport now wished we had stayed for all 3 nights. Great staff and service. Easy access to Red Square.
May 29, 2014
Rated 3.0 out of 5.0 by Aberan Disappointing service for Platinum Member
sorry to report about my last experience
NO recognition for Membership status !
May 13, 2014
Rated 4.0 out of 5.0 by pair211 Holiday inn as you expect
The hotel is the upper end of the HI chain. Everything in the hotel was clean and sparkling, expect the room windows which looked as if they had not been washed for years, but I suspect that this was from spary from the elevated road infront of the windows a few floors down.
Was lucky being a platinium member as I got an upgrade to a suite, so loads of room, really nice. Bed was comforatable and there was a large bathroom too.
Hotel is not in town so a bit of a drag to get into the centre for sightseeing. However, you are only a few mins walk to nearest metro station and about 20 mins from Red Square the "heart of the city". It has another advantage being a bit out of town as the rate is a bit cheaper than closer in. So if you don't mind using the metro a very good choice.
Staff were very friendly and helpful with direction requests etc. Breakfast in the Exec lounge was OK with hot and cold choice of food and drinks. Free drinks and snackes also in the lounge all day.
The only problem was the "free" internet, it was not very stable and at times it was soo slow to be PAINFUL (down to less than 1 mbit/Sec!!!) The only comment that the front desk made when I checked out was it must have been everyone was using it. Well if its free they should ensure there is sufficient bandwidth to give an acceptable user speed!
So I would go back if and when I am in town but you need to be game to use the Metro or you will be stuck here or have to pay for taxis etc to get around!
May 3, 2014