English
Mt. Kisco (Westchester County)
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-914-2412600
Hotel Fax: 1-914-2422843
Hotel Fax: 1-914-2422843
Rated 3.5 out of 5 by 17
reviewers.
Rated 1.0 out of 5.0 by DJRI Worst service ever
We came to attend a wedding, and booked one of the rooms that the wedding party reserved for its guests. On making the reservation, I explained that we would appreciate a slightly earlier checkin, as the wedding was at 4pm, and checkin wasn't till 3pm. We arrived to check in at 12:30, were not greeted, and were gruffly told "there are no rooms"! When asked when a room would be available, the grunted answer was "3pm - you can use the board room to change clothing if you want". Came back at 2:30, and were forced to accept a double bedded room, though we had requested a king.
The attitude was abominable - can't remember being treated so rudely in quite some time. The room itself was clean and comfortable enough, but the service was so incredibly poor we certainly would never return.
June 1, 2013
Rated 4.0 out of 5.0 by Raltrav2 Great once I changed rooms - Staff was wonderful
My first room where I spent the first of 5 nights had a bad, strong odor. I stayed the first day/night and then read the directory and when I saw that they accepted pets, I realized that the smell was probably cat urine. So I asked to move which the staff accommodated easily and quickly. After that, the room was great, the breakfast each morning was great and the female breakfast wait server was exceptionally nice and efficient. It would have been nice if Holiday Inn did not charge me full price for my first night in the odorous room, but other than that, it was a good place. I would recommend giving room 143 only to guests who bring a cat.
May 22, 2013
Rated 3.0 out of 5.0 by chauffeurdad Decent room, bad food
The room was clean and comfortable but I would recommend against eating breakfast at the hotel. Service was poor and they must need to have their dishwasher fixed since most of the silverware and dishes were dirty.
May 17, 2013
Rated 5.0 out of 5.0 by travelingww Meets all the needs
I stay at this location about 30 times a yearand have always found it to top notch.
May 14, 2013
Rated 4.0 out of 5.0 by guvtraveler2 Another good trip
friendly staff, good food, and clean hotel. The beer selection could be a little better. But, I'll stay again. The manager (Carl) made sure everything was covered.
April 9, 2013
Rated 2.0 out of 5.0 by judd Great staff but dirty room
Room was not cleaned well. Old soap in the shower. Crumbs all over the floor. Maid never came to our room the second day. Checked with the front desk at 5pm and reported no maid service. Said they would send her right up. Never came. Business partners room was also not cleaned well.
Front desk tried to make up for the poor service by offering a few free drinks in the bar which was nice.
Am a Platinum Priority Club member and i expected more.
January 18, 2013
Rated 5.0 out of 5.0 by snowsurvivor123 Comfortable & Clean
This felt like a true home away from home, Very pleasant staff, the rooms were very clean and looked new
The food in teddy's was good, and i enjoyed my conversation with sally the bartender.
Stephen the managers working the evening of my stay was fantastic, a true asset to your team
If your looking for a nice place to relax, and enjoy some good food, i would definitely recommend this Holiday Inn.
January 9, 2013
Rated 5.0 out of 5.0 by jazarn Beautiful room and comfortable decor
We really enjoy celebrating New Year's Eve at the hotel: there is great dancing with live band & D.J. to choose from. The buffet is extensive from beginning to end.
We greatly appreciate the fact that you can check in early and have a late check out with the brunch extended later than usually as well. If the brunch was extended til 1pm that would have been even better.
We highly recommend it.
January 6, 2013
