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Rated 3.6 out of 5 by 15 reviewers.
Rated 3.0 out of 5.0 by flooding toilet, mediocre staff I've been staying at this hotel for 13 yrs. twice a year, I initially loved the staff the amenities and the service. This was one of the best properties. 13 yrs ago. and every year it gives a little less and charges a little more. I will say that I like the GM he is very personable, always has a friendly greeting. But when I checked in, the girl at the front desk didn't recognize my platinum club status. Only 2 people left that I recognized from previous visits. If I didn't have to stay there because of business, I wouldn't stay there at all. December 12, 2012
Rated 5.0 out of 5.0 by Wonderful Visit! The Hotel is very charming, located in the wonderful town of mount Kisco. the Staff was very welcoming. the room was always very clean. Teddy's the restaurant and bar in the hotel was great, Got to watch my Favorite football team while enjoying some great Wings! Overall a fantastic stay, i'll definitely be back! December 12, 2012
Rated 5.0 out of 5.0 by Great place to stay I was recommended this hotel by my guest and it was a perfect stay. Staff and location are both great and deliver excellent services. December 2, 2012
Rated 3.0 out of 5.0 by Mixed feelings My wife and I stayed for one night at the Holiday Inn in Mt Kisco, NY. The overall experience was good . However, there were some issues that I believe should be mentioned. The temperature within the room was very difficult to regulate. It was always to cold or to hot . We tried many times to correct this situation after reading the instructions over and over. This made for a very restless night. We also found another concern with a rather delicate item. The water in the toilet was so high that it became almost impossible to complete ones "business" without getting your hand wet. Yuck ! Finally for some reason the bathroom floor was slanted toward the door ? The room we were in was number 171. I strongly encourage the management of this Holiday Inn to look into and correct these concerns. When we checked out . We did bring the heat issue to the attention of the checkout person. (Did not feel comfortable discussing the toilet concern) The Holiday Inn representative was kind enough to present us with a complementary breakfast. Thank you. November 20, 2012
Rated 1.0 out of 5.0 by Too Many Dogs When I stayed at this hotel recently, it was completely overrun by dogs. Dogs in the halls, dogs in the lobby, dogs on the grounds outside, dog excrement everywhere. Dogs barked all day and night. It was a truly miserable experience. The whole place stank of dog odor. I asked to be moved, but no dog free areas were available. They are very proud of their dog-friendly policies -- people-friendly policies, not so much. November 9, 2012
Rated 1.0 out of 5.0 by A bad experience The woman at the front desk was terribly rude when arriving. My room wasn't ready. When I stated that I was there for a wedding and needed to get ready, her response was, "You and everyone else!" She was again rude when I asked, after waiting an hour, if my room was ready. The bartender was slow and ignored a whole section of the bar. Our room was noisy (AC), old, out dated, door didn't shut tightly. Overall, a very poor experience. November 3, 2012
Rated 4.0 out of 5.0 by Unfortunate party people The hotel was fine and the front desk staff helpful. Unfortunately, there were external causes that caused some problems for many of us that were guests there last weekend, October 5 & 6. There were 40 something men on a bus from Boston that were really a nuisance. I know exactly why they all came on a bus. Nobody had to drive and they could all drink as much as they wanted. They arrived Friday afternoon and by Saturday night they were really out of hand. I happened to be in the lobby sitting by the fireplace with a bunch of my friends from high school when the police arrived. I cannot blame the hotel for any of this and I do believe they handled it very well. Hopefully, they won't book this group again. October 12, 2012
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