Rated 4.0 out of 5 by 396
Rated 5.0 out of 5.0 by JMagColorado Couldn't Have Been Better
I needed a convenient location to attend a high school reunion and stayed at the Crown Plaza. That was probably the most important criteria in my selecting the hotel.
The staff was very accommodating. I had taken the red eye in from Denver , and after a morning breakfast in Queens came straight to the hotel significantly ahead of check-in time. I was hoping to be allowed into my room early to take a nap before the festivities began in the late afternoon and they took good care of me.
A good experience and I would return.
October 16, 2014
Rated 4.0 out of 5.0 by ed97 noise
There was a couple fighting in the room next to us. After an hour and at least three other guests complaints a guard came up to warn them. It continued for another hour or so.
Just a heads up for the future to perhaps space the guests out more or be more strict with the noise level rule.
October 15, 2014
Rated 5.0 out of 5.0 by maxine36 My 50th High School Reunion Was Held At This Hotel
My 50th High School Reunion was held at this hotel and everything went extremely well. I arrived very early on Friday and I happily was able to checkin. All of events at the hotel were handled by the hotel and staff in an excellent manner. We never felt too crowded and were able to mingle with all who attended the reunion. I understand there was other reunion groups but we never got in each others way. I would highly reccommend this hotel. Being next to Westchester Mall and having a shuttle to the airport was a plus too.
October 15, 2014
Rated 3.0 out of 5.0 by wedding guest1010 Wanted rooms together
Front desk wasn't as helpful as I would have liked
October 14, 2014
Rated 4.0 out of 5.0 by Ricky222 Business Trip
Hotel was comfortable was convenient to airport and some local dining
October 12, 2014
Rated 5.0 out of 5.0 by GHM25 Delightful!
What a pleasant experience! I had not been a guest for quite awhile, so was very impressed with the new decor throughout. The room was relaxing ,quiet and spotless. The staff was as courteous as ever and the service at breakfast was unobtrusive but attentive, the food fresh and tasty.
October 11, 2014
Rated 5.0 out of 5.0 by Adecaval Amazing hotel and service
My husband and I arrived for an anniversary get away and were greeted with many warm greetings. We had a room on the Executive Level which was truly unbelievable. I even said that it was the best night sleep I had in a long time. The room was so nice and comfortable. The entire floor was so quiet at night, a welcome change from the usual noise of doors closing. The concierge, Emily did a great job with arranging a wonderful dinner reservation for us at a nearby Italian restaurant and the hotel provided us with transportation back and forth. The breakfast in the restaurant the next day was also very nice. When it was time to leave, even my husband said he didn't want to leave because of the great time we had. This was our second time at this hotel, but we will be coming back again for sure. I highly recommend this hotel and the outstanding staff and service.
October 10, 2014
Rated 5.0 out of 5.0 by MlmsMms Service help
Every one out of this world housekeeping desk food service was outstanding cannot wait to come back oh yes concierge best help
October 8, 2014