Rated 3.3 out of 5 by 70
Rated 3.0 out of 5.0 by trainersteven Average/But Very Convient
Nothing Special, ease of parking, convient location to most everything, rooms pretty quiet, but older and getting outdated, looks as though they maybe doing some renovations on floors, hotel has bar/restaurant but food was just average and slow, employees not very personal with guests. Still not a bad value and rooms have room to move about in them, quiet, comfy. so no real complaints, I stay in hotels 200+ nights a year and I would come back, just NEVER Ever stay at the holiday inn resort in pannama city beach the absolute worst holiday inn hotel on planet earth!
November 18, 2013
Rated 3.0 out of 5.0 by DoctorBrown Uncomfortable and hot room
We were not welcomed at all when we walked in, it took over two minutes while we were the only ones standing at the desk to have the employee even acknowledge we were there. During our short stay, there was only one working elevator that had water spilled all over the floor and there was construction being done on our floor. The bed was quite uncomfortable and the room stayed hot despite us turning the temperature down multiple times. We could hear the people talking in the room next to us and in the hallway. Overall I was not pleased with the hotel, especially for the price.
November 6, 2013
Rated 3.0 out of 5.0 by Jmarkk Lots not working
Trying to get info on my reservation I got run around between hotel and on line. Neither side had accurate facts. Hair dryer didn't work. Bath fan was way too loud. Wi- fi was so slow I elected not to use it was so frustrating. Was under some mild rehab on my floor. No carpet.
November 5, 2013
Rated 3.0 out of 5.0 by TommP average service
Reserved room a couple of months in advance to attending a wedding in Charleston. Arrived on a thursday about 1pm and no rooms were ready, so myself and the brides father picked up some beer and relaxed by the pool until 230 when the desk clerk said our rooms would be ready. Went back and waited in the lobby for another half an hour, and supposedly our rooms only needed to be inspected. Finally we found out our rooms hadnt even been cleaned yet, so they looked around for other rooms they could put us in. Found my wife and me a room on the 4th floor, and said they would have a refrigerator put in for her diabetic meds, all the fridges were on the 5th floor and no rooms were available. We went up put our bags in our rooms and came down to happy hour at the bar, the desk clerks had changed and my wife asked them when we could expect the fridge....they said we couldnt unless we moved to the fifth floor. Tommy who had just came on found us a room very quickly on the 5th floor and the situation was finally resolved....why couldnt the day shift front desk do that? My reservation said I had a complementary continental breakfast, I wasnt given any information on it when i checked in and the bkfst i had every morning was far from free....
October 30, 2013
Rated 5.0 out of 5.0 by Bonny1 Clean, quiet, nice view of pool and oak tree
Desk personnel were friendly and helpful. They booked taxis for me and gave me wake-up calls. I wasn't able to understand operation of the in-room radio/alarm. The room was clean; I liked the quilted white blanket. The bathroom appeared to be newly renovated with clean white grout. My only concern was the temperature of the shower water. Way too hot. I had to resort to drawing water into the tub and letting it cool some before bathing. Except for the sound of the fan when on in the bathroom, it was very quiet and I felt safe here.
October 17, 2013
Rated 4.0 out of 5.0 by PattyAnn1005 Nice Place to Stay
I thought this hotel was very nice. Saw many negative reviews and was going to switch hotels but decided not to. Glad I didn't. This hotel was just fine.
October 5, 2013
Rated 1.0 out of 5.0 by Unhappy6878 This is not a 3 star hotel!
Where should I begin? There was no refrigerator in my room, but some other guests had one. The carpet is from 1975 and it smelled like sick, old, wet puppy. The shower water was lukewarm. It's sad when you walk in a hotel room and don't even want to take your shoes off.
October 2, 2013
Rated 5.0 out of 5.0 by jsar3378 Food not as good as I would have liked & Air Conditioning unit extremely loud.
First let me start by saying that my overall stay at your beautiful hotel was outstanding. The reunion which I attended for the USS Roy O Hale was made perfect by your reunion hostess Cheryl. She made everything just right. We have made plans to return next year for our reunion. It will be the first time in over 25 years that we will return a second time to any location.
The items I indicated as not being up to par, I am sure can be corrected with no problem. The food preparation in the dining room and at our banquet just did not match the truly wonderful hotel you have. Thank you for our stay.
September 30, 2013