Rated 3.3 out of 5 by 77
Rated 5.0 out of 5.0 by Erhard Very good over all
Except for the jet engine in the bathroom, everything is perfect
February 25, 2014
Rated 1.0 out of 5.0 by Cacho Find Another Property
No recognition for Platinum Elite other than a drink coupon. Given keys to an unmade room at check-in. Switched rooms to resolve the issue but no upgrade. Found women's undergarments in corner of new room. Dated property. Flourescent lights were dim and flickered in bathroom. Breakfast was empty prior to being finished. Poorly stocked. Found spider in the bathtub. Front desk did point out points of interest in Charleston. Towels were unavailable from housekeeping as they were out in the morning.
January 7, 2014
Rated 4.0 out of 5.0 by Moljenny2014 Smoke free?
The hotel says it is 100% smoke free! but as soon as we entered our room it smelled like smoke. When we turned on the air, it got worse. When we got home, all of our clothes and bags smelled like smoke. This was a negative!
January 5, 2014
Rated 2.0 out of 5.0 by Whisnane Poor Service, Room had Bad Odor
Upon check in room stunk with urine smell from the carpet. Carpet stained. I notified front desk within an hour and was told they would check it out. Nothing done. Next two days had no service in the room, had to ask housekeeping for clean towels. Ran out of toilet paper. Went to front desk to get some, nobody there. Had to find extra toilet paper in lobby bathroom. Very poor service at this location.
January 2, 2014
Rated 3.0 out of 5.0 by Carolan B. Dirty sheets
10 o'clock at night I got into bed and found that the sheets were dirty. I found hair and orange powder that resembled Cheetos. There were six spots and I thought it was a stain but when I rubbed my finger on it food debris. I called the front desk and they sent up clean sheets but my husband and I had to change the sheets before we could go to sleep. Not a good experience!
December 31, 2013
Rated 5.0 out of 5.0 by amy2426 Better than before
Our stay was very nice. We have stayed here before and the time was much better. Staff was awesome!
December 28, 2013
Rated 4.0 out of 5.0 by MrUppy Friendly and helpful staff
When I checked, the person working at the front desk was on the phone taking a reservation. He immediately asked the person to hold so he could acknowledge me and tell me he would be with me in a minute. His name is Antonio and this was just the beginning of the assistance he provided such as dinner recommendations, coupons, places to see and how to get there, etc. When I came back from dinner, he would verify his recommendation was good. I also found the other staff from the restaurants workers to the maintenance staff was eager to say hello. The accommodations were aged but everything was clean. I will go back there again.
December 16, 2013
Rated 3.0 out of 5.0 by trainersteven Average/But Very Convient
Nothing Special, ease of parking, convient location to most everything, rooms pretty quiet, but older and getting outdated, looks as though they maybe doing some renovations on floors, hotel has bar/restaurant but food was just average and slow, employees not very personal with guests. Still not a bad value and rooms have room to move about in them, quiet, comfy. so no real complaints, I stay in hotels 200+ nights a year and I would come back, just NEVER Ever stay at the holiday inn resort in pannama city beach the absolute worst holiday inn hotel on planet earth!
November 18, 2013