Rated 4.3 out of 5 by 251
Rated 1.0 out of 5.0 by Normrod New hotel in the heart of Charleston
Recently renovated hotel in the historic/shopping district. Easy walk to everything or take the trolley at the visitation center next door on Meeting Street. We loved the heated outdoor pool, fantastic friendly staff, happy hour discounts and snacks and a quiet and comfortable room. At Holiday Inn prices, you can't beat this. This is our second trip to our favorite southern city and we will come back to Charleston and the Holiday Inn. Kudo's to Patrick in the Meeting Room restaurant for top notch, southern hospitality service. Great job folks.
April 8, 2014
Rated 2.0 out of 5.0 by DavidA62 Good Brand, Bad Location
This was a very pricey location, which is located about 3 to 4 blocks into a bad neighborhood of Charleston. No parking, so had to endure the waiting for the valley service, not to mention the high daily cost of parking + its taxes. I did not feel safe at night walking over to the nearby restaurants, which were no more than 1/4 mile away.
My suggestion is to stick with the Holiday Inn Brand, but stay in nearby North Charleston. It is a very fast commute into the historic section of Charleston, and there is ample public parking there. Enjoy the savings in the many wonderful restaurants you will find in the Charleston area.
I used rewards points for the stay, and regret "spending" a premium amount of those hard earned points.
April 2, 2014
Rated 4.0 out of 5.0 by sheila125 Good Value
The Holiday Inn on Meeting Street is a good value however, it is a long walk to the downtown activities. The staff was very pleasant but the $16 per night parking fee with valet service is rather pricey. the hotel is clean and the food in the restaurant is good but the service is very slow. The room is a good size, the bed was very comfortable but the bed linens were pilly. Better quality bed linens are really needed. The snack machine is very limited.
April 1, 2014
Rated 4.0 out of 5.0 by Larry3829 It will be better when they finish improvements on King St.
The hotel is too far out to walk to the historic area. There are free buses that pass by but they do get very crowded. It will be better when they finish upgrades on King St one block behind the hotel.
The valet service is a little pricey because there are often fairly long waits for valets at busy times and there is not very much parking/standing room for cars waiting outside the entrance. The valets were excellent, there just weren't enough of them at predictable times.
The restaurant was marginal at best..
April 1, 2014
Rated 4.0 out of 5.0 by Schmitty42 Historic downtown?
This is a really nice, high end Holiday Inn property. However, it's claim to be in historic downtown is a bit of a stretch. It is on the very north end of downtown and a pretty good walk/cab to actually get downtown. We walked downtown and back a couple of times and walked past hotel after hotel that were much closer to the action.
Having said that, I'm a brand loyal person and really enjoyed the stay at this property. Would probably stay at a locally owned property if I went back to Charleston. It's definitely not a corporate chain kind of town.
April 1, 2014
Rated 5.0 out of 5.0 by kevnbtween Every 6 Weeks to Charleston
We travel every six weeks to Charleston/Mt. Pleasant area from Atlanta, GA for my wife's 6 week appointment. I think you women will understand once you find a hairdresser you enjoy, stick with them!
Anyway, we were pleasantly surprised with the value and service received at this Holiday Inn. While parking to check in was slightly inconvenient due to lack of street parking we were greeted pleasantly on the curb and our check in was quick and efficient along with the valet parking. Room was comfortable and the location is in close proximity to a selection of fine restaurants and night spots.
We will definitely be adding the Holiday Inn as one of our choice hotels when visiting Charleston. Thanks for a pleasant stay.
March 31, 2014
Rated 5.0 out of 5.0 by From Charlotte NC One of Charleston's Hidden GEMS!
We traveled to Charleston for a business meeting and loved everything about this hotel. The staff is fabulous and makes sure you have everything you need. They made great restaurant recommendations which included The Meeting Room Restaurant which was excellent. Loved our four day stay in Charleston and the Holiday Inn. Oh . . . housekeeping was great too.
March 20, 2014
Rated 5.0 out of 5.0 by WJB1980 Location, Service, and nice rooms!
My partner and I travel to Charleston each year for the annual BB&T Wine and Food Festival. We waited to book our room and our "usual" hotel was booked. I am an IHG Rewards member and so I decided to just trade some points for the new Holiday Inn. I am so glad I did, this hotel was perfect from the first impression forward.
Upon arrival, we were greeted by Austin. He got our baggage and had our car parked while we checked in. We were quickly served at the front desk by Tammy. She picked us a great room, and offered a map of the area. We were happy to find that the hotel is next to King Street (where all the shops, bars, and restaurants are located. (I went for a run on Saturday and the location is 1.8 miles from Patriots Park- end of the peninsula) Austin took us up to our room and explained the features of the room and locations of additional hotel services.
After our daily city adventures, we enjoyed a nightcap in The Meeting Room (the hotel bar and restaurant). We were happy to find Tammy again! Therefore, excellent service here too!
Throughout the trip the valet service was fast and helpful. This hotel also receives high marks from us due to the cleanliness of the room and the property. The rooms are very clean and very comfortable with nice large showers.
This property must have an excellent employee training program! We would stay here again....the rooms are nicer than other more expensive properties in the area...and what the property lacks in "glamour" (Club Rooms, Spa, etc.) They easily compensate for in service.
March 13, 2014
Rated 5.0 out of 5.0 by Butchyboy Clean, Close and Comfortable
This was our first time staying at this hotel and I am glad we decided to check it out. We received 5 star service from the time Tyler checked us in until the time the bellman checked us out. The room was plenty big enough (much bigger than most Charleston hotel rooms), clean, and within walking distance to the great restaurants and nightlife Charleston is famous for. Another great feature was the bar and restaurant area near the lobby which had great food, drinks and service. It was a perfect spot to watch the basketball game before going back out for the night. In all, it was everything I had hoped for and expected. I can't say enough good things about this hotel and I will definitely be making reservations here again in the fall.
March 12, 2014
Rated 5.0 out of 5.0 by Maryrose44 Best holiday inn on our trip to Florida
This was the 4th Holiday Inn we stayed in on our trip to Florida and it was THE BEST. wonderful experience
March 12, 2014
Rated 5.0 out of 5.0 by amtx Great service
The staff was very nice and I thanks goes out to Brandon at the front desk for going out of his way to please us! The rooms are large and I enjoyed the labels of the pillows from soft to firm. Breakfast was excellent and very reasonable in price. Would've been nice if they were open for lunch but they do have a happy hour every evening during the weeknight. The free trolley runs across the street about every 20 minutes and it's free into town. The visitor center is only five small blocks from the hotel which was valuable for booking tours. Good restaurants about 3-5 blocks away. The hotel is right at the edge of the historical district which is not walking distance to the heart of downtown but with the trolley you get there in minutes. The trolley makes a lot of stops and covers the whole heart of downtown. Sure saves a lot of money from having to take taxis!
March 10, 2014
Rated 5.0 out of 5.0 by Ind traveler Holiday Inn Downtown comfortable, nicely remodeled
I stayed here for a recent conference and found it to be clean and very well decorated/maintained. Wish I had more time to see Charleston but do plan to return! Friendly staff, assisted with airline check in as well as shuttle to and from airport. Conference facilities were good and I would recommend this convenient location.
March 10, 2014
Rated 4.0 out of 5.0 by Loving Charleston my stay in Charleston
Very nice room, very quiet and relaxing. Walked to everything downtown, although a hike to some places close to the Battery but great distance to King street pubs and Dinning. Valet parking very quick and helpful.
March 10, 2014
Rated 5.0 out of 5.0 by Charlotte 28134 Great Service - Great Food - Great Staff
I recently spent four nights at this Holiday Inn and truly enjoyed my stay. The hotel is very clean, comfortable and offers all the comforts of home. The entire staff is very friendly and the location is very good. I especially enjoy dining in the restaurant.
March 9, 2014
Rated 4.0 out of 5.0 by HRC1 1st time
Took a while to settle in and get comfortable with the location as surroundings werent exactly heart warming. Turned out to be just fine to get to the active spots of King ST., the market area and coast. Staff front desk folks Kristen and Brendan bent over backwards to get us headed in the right direction to the key spots. Not sure how to compare value because we paid with points, but the $16 plus tax per day to park a car seemed a bit much. For only a soggy, cold 40 hour stay we learned enough to commit to a return for 4 birthday celebrating women in the fall when all the facilities will be in season.
March 8, 2014
Rated 4.0 out of 5.0 by GW1944 Traveling Man
We enjoyed our stay very much. The hotel was modern and clean and the location was great. The staff was polite and helpful, from the valet to the desk clerk. They have a daily parking charge, but the parking is in an attached garage with nighttime security, so for peace of mind I thought it was worth it. If there is anything negative about this hotel it would be the restaurant. We decided to eat at the hotel and just relax for the rest of the evening. Big mistake. There was only one other couple in the restaurant and that should have been our first clue. My wife's steak was over cooked, the potatoes were burnt, and the creamed spinach was barely warm. When the waiter finally came to check on us, we informed him of this. He offered to get my wife another steak, but she didn't want to wait for another to be cooked. They gave us a free dessert (a brownie with ice cream) and it tasted like it was weeks old. With two glasses of wine and tip, the two meals almost cost what the room did. The price would not have been an issue if it had been good.
March 7, 2014
Rated 4.0 out of 5.0 by susiedh modern comfort in historical district
Beautiful modern hotel within walking distance of historic district, great restaurants, entertainment. Staff was great.
March 7, 2014
Rated 5.0 out of 5.0 by Jembc Jim
The staff was excellent and very helpful. Comfortable bed.
March 7, 2014
Rated 4.0 out of 5.0 by REPMMP4748 Staff very helpful and comfortable room
Although the hotel was clean, comfortable and the staff helpful in getting us cabs, etc. we were quite a distance from the restaurants, shops and the market. The name of the hotel "historic downtown" is a little misleading in that we thought we would be near the area where the market, etc was going to be.
March 7, 2014
Rated 5.0 out of 5.0 Great hotel, Great city
I had not stayed in Holiday inns for awhile, express yes, but not the full service. I was highly impressed. Absolutely beautiful hotel, with excellent ammenties, food, room, service, staff etc. I love Charleston. I lived there for 13 years in 70/s and 80's. Was married there and think the world of Charleston. Your hotel is in a great location, walking distance to everything, and excellent value. Again highly impressed and will defintely stay there again.
March 7, 2014
Rated 5.0 out of 5.0 by ITJ28 Great Experience
We have stayed at this location 3 times. Each time has been an enjoyable experience. The room, the staff, and the location are excellent. On our last stay, we went to dinner and a jazz concert. We were able to walk to the restaurant and the theatre. Walking the streets of Charleston is quite an experience. We had a wonderful time.
February 27, 2014
Rated 4.0 out of 5.0 by TonyinTX Great location, good value
Room was as expected, bathroom shower was awesome. Good temp control. Not sure the valet parking was a good value.
February 25, 2014
Rated 5.0 out of 5.0 by DMNY 5 Stars
Our stay at the Charleston Historic Downtown was, by far, our best Holiday Inn experience to date. It is new, modern, clean and very professionally run - a classic and charming place.
We thank our host, Brennan for his attentive service and knowledge of the city - every Holiday Inn should have a Brennan and be managed as he so expertly does at the Charleston Historic Downtown.
February 25, 2014
Rated 5.0 out of 5.0 by Jaime 05 Great hotel
Great hotel, good location, good staff.
Nothing else to say.
February 24, 2014
Rated 3.0 out of 5.0 by navigatornick Come on - you can do better
Arrived late on a Friday, around 9pm. Very friendly staff at reception and valet parking.
The hotel booklet in the room said that the bar was open till 11pm so I went down at 10pm (hadn't eaten) to find the bar already shut.
Saturday morning, I went down for breakfast and ordered oatmeal. After 15-20 minutes, a bowl of uncooked oats arrived. I have photos to prove it! I sent them back and the F&B Manager brought me another bowl which was a little better but still not looking like anything like cooked oatmeal. He explained that they had to follow the Holiday Inn cooking instructions, so I would suggest they are wrong. I sent back the second bowl too.
The people themselves in the hotel are great - very welcoming and friendly. The rooms are good too but the Food/Bar mishaps plus the distance to walk to the main points of interest in the town mean that I wouldn't stay there again but I'm sure that with a little refocusing, this hotel could be much better.
February 5, 2014
Rated 4.0 out of 5.0 by gswhw5 New HI Property in Charleston
New HI Hotel on upper Meeting provides excellent value within acceptable walking distance from downtown. Location on upper Meeting just shy of the Crosstown is a bit of a walk from the Market and other Calhoun/Broad St activities. In house restaurant is nice for the idea of quick meal & drinks (only experience) but is far out matched by the abundance of restaurants on King St. Walk to hotel is acceptable for groups, suggest taxi for others. Rooms were comfy for rest and business purposes.
February 3, 2014
Rated 5.0 out of 5.0 by Trevor from Australia Excellent property. Great restaurant. Highly reccommended
This is a modern hotel well located in the historic district close to the Visitors Centre and the cruise ship terminal. Also close to Avis, Budget and Enterprise car rental depots. The rooms are large and well appointed. Quality bedding and linen.
Friendly and helpful staff. Excellent food in restaurant for breakfast and dinner. Good value for money. Would happily recommend this establishment.
February 3, 2014
Rated 5.0 out of 5.0 by Marionb1 Great place to stay
Nice room great staff very convenient to upper king
January 31, 2014
Rated 5.0 out of 5.0 by PJAne Slight glitch but handled well
Our room was not cleaned one day and we noted a note under door stating that we had the "do not disturb" sign on door. The note nor the sign were there when we left the room and a cart was in the hallway. Upon our return, I called the Front Desk to request the room cleaned. I was impressed with the speed of response, the non defensiveness of all staff involved and the fact that Nicole from Front Desk came to the room to check the status of the room and our response. I worked in the Long Term Care industry and know and appreciate good Customer Service!
January 29, 2014
Rated 4.0 out of 5.0 by Threeseas Priority, what's that?
My wife and I spent a night here this past weekend. While, like others, we were surprised at the walking distance to downtown, we found cutting over to King St. made the journey much more enjoyable. ~ The room was great; clean and roomy. My only complaint is my status as a Priority Club / IHG member. At check-in there was no recognition for being a member other than a comment, "I see you used some of your points for this stay." No thank you for being a member, no complimentary water or token of appreciation that we've always received in the past. At check out I asked the gal at the desk about my concern and she stated, "We've been told by corporate that we don't do that anymore." When the manager came by and overheard our conversation, he gave me two bottles of water and thanked me for staying, but never really clarified my concern. I'm not sure when the policy changed, but recognizing club membership isn't a priority any more, you're just another guest.
January 22, 2014