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Rated 3.7 out of 5 by 250 reviewers.
Rated 5.0 out of 5.0 by michigan trip had a real good nights sleep . then had a real good breakfast the next .to start our trip home had nine hours to go so thanks you were there for use September 26, 2014
Rated 5.0 out of 5.0 by comfort I am old and it is nice to be comfortable and at ease by staying . September 25, 2014
Rated 5.0 out of 5.0 by Nice hotel The hotel was close to the interstate, included breakfast and was well run. There was a fair number of restaurants within walking distance of the hotel. September 25, 2014
Rated 4.0 out of 5.0 by Noisy room We have stayed at Mt Vernon HI several times and this is the only time we have had a noisy room. I think it was near the elevator shaft, but the ac/heater in the room was noisy also. Generally, we time our trips to stay at Mt Vernon but this stay was a little disappointing. I also would like to have coffee/tea available in the lobby. September 25, 2014
Rated 5.0 out of 5.0 by Mount Vernon Quality room for a quick stay driving through Illinois. Buffet breakfast was nice too and everyone was friendly. September 24, 2014
Rated 3.0 out of 5.0 by Looks can be deceiving The outside looks nice but the inside is dated and needs to be upgraded. The breakfast was no so great either. September 22, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service This Holiday Inn treated us, members, very well. We had free breakfast and the USA Today at our door the next morning. The food was good as well as the service. September 21, 2014
Rated 1.0 out of 5.0 by The whole hotel was filled with beetles. Even on the Lobby floor. I LOVE HOLIDAY INNS.... but I would never recommend this hotel even though most of the staff were very nice and accommodating. We arrived late in the evening, watched a bit of TV and went to sleep. When we awoke we were surprised to find beetles throughout the room. I noticed the first two, about 1' long, on the bath room floor. Then I started looking around. I saw 4 by the door. all were about 1/2 dead on their backs. I was so creeped out that I stopped looking around. My husband called the front desk and they told us that someone would talk to us when we checked out.. We couldn't eat there. I check thru every bag and I'm praying we were through enough. I found 1 small bug in a bag that I had on the floor. I will tell you now that I wanted a full refund for the joy of sleeping with the bugs. I spoke to 3 people before the business manager arrived. He ask if we were talking about the 'little' bugs.He said they were harmless and the whole town had a problem with these 'little' bugs. We asked if he had them in his home and he said yes... to which I replied... well I don't and I won't pay for a room that does. He said since we slept in the room all night we had to pay for it, we should have told him last night. To which I replied we didn't see them last night. He then told us that they were 'ground' bugs and since our room was on the ground floor we had to expect that the bugs would come in. Wha???? At that point I took my bill back, left the hotel . As I was leaving he yelled 'well we're just normal folks here'. I called Corporate office from my cell and spoke to a very helpful woman. I told her my whole story and she said agreed that I was due a refund. We were ending a 9 day vacation and spent every night in other HOLIDAY INNS. I know this is not even close to their norm and I thank the woman I spoke to for caring about their overall image. September 20, 2014
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