Rated 3.6 out of 5 by 205
Rated 2.0 out of 5.0 by 59debbie unhappy
I thought our stay was overpriced for the night.Walked into the room and had to turn on the heat as the air conditioning was on 67 degrees. The breakfast looked cold and not fully cooked so we went to cracker barrel to eat.The front desk clerk could not even say hello and never made eye contact with us, and when we came to the front desk I felt like we was a interference to her.
July 17, 2014
Rated 4.0 out of 5.0 by bartwa Nice room and amenities
My room was comfortable and clean. The common area of the hotel was large and well kept with many amenities.
The free breakfast was also very good.
July 16, 2014
Rated 4.0 out of 5.0 by Orlando Ken Breakfast During Stay
The food served during the breakfast buffet was not fresh, no meats were available, juice was out and the coffee was little more than brown water.
Had I known this, I would not have paid more in my room rate for the breakfast.
I was very disappointed during my brief stay and will probably try the Hilton next door during my next stay.
I only stayed here due to my allegiance to their frequent stayer program.
July 14, 2014
Rated 5.0 out of 5.0 by Bethaleena outstanding service
I attended a funeral and needed to change my clothes before getting back on the road. The staff was incredibly nice and even though it was after checkout time, they allowed me to use the room at no extra charge. The restaurant had great food. The front desk was wonderful to deal with. When I come to Southern Illinois again, I will absolutely stay here!
July 14, 2014
Rated 5.0 out of 5.0 by Mary H Great hotel to stop and take a break
I was pleasantly surprised by how nice the Mount Vernon Holiday Inn was. The hotel was in excellent condition and the decor was lovely. The staff was friendly and helpful. I appreciated having such a nice place to stay at during a long trip.
July 13, 2014
Rated 4.0 out of 5.0 by varocker2000 Good Comfortable Location
Stayed here on business three times. Always comfortable rooms, not necessarily spot free but typically clean. Staff always helpful.
July 13, 2014
Rated 5.0 out of 5.0 by Amado Great service overall.
I stayed at this hotel twice during July, 2014. The experience was excellent. I would definitely stay again.
July 12, 2014
Rated 5.0 out of 5.0 by cuppotea3 Another nice stay
We travel from our home in Kansas to our family in Virginia fairly regularly. We stay at the Holiday Inn - Mt Vernon whenever possible. We enjoy the consistent comfort of the rooms and the friendly, knowledgeable staff each time.
Love the comfortable beds and abundance of pillows!
July 11, 2014