Rated 4.1 out of 5 by 170
Rated 4.0 out of 5.0 by stopover traveler breakfast server
the young lady who manned the breakfast buffet during the week days was excellent.
March 30, 2015
Rated 5.0 out of 5.0 by rugbyfan72 Great Stay
the Mt Kisco Staff continue to excel and exceed my expectations with each visit
March 30, 2015
Rated 4.0 out of 5.0 by MS71249 Helpful, professional front desk staff
The staff at the front desk is very helpful and professional. Any issues that we encountered both over the phone and upon arrival were handled with great courtesy and efficiency.
March 26, 2015
Rated 5.0 out of 5.0 by blackfox Very Nice Staff Renovations will make it even better
Just stayed one night and hotel is being updated so rooms are not "top of the line" but are very comfortable and clean. Lobby is nice but what impressed me the most was how friendly the check in person was. relaxed but professional.
March 12, 2015
Rated 5.0 out of 5.0 by home buyer 3/6 stay
wonderful met all expectations
staff friendly, clean rooms and great lounge
March 9, 2015
Rated 5.0 out of 5.0 by marty34 great service
I was at the holiday inn to attend the funeral of my nephew who was killed on the commuter train. The wake after the service was in the inn. The staff were very respectful and accommodating.
March 5, 2015
Rated 4.0 out of 5.0 by alice1018 holiday inn - IHG Reward member - spinning wheel
When you check in to the hotel at the front desk lobby, there is a giant spinning wheel for rewards. I told the desk staff that I am an IHG reward member and asked if I can spin the wheel. She said "no, that is reserved for gold and above members, you are only club". I understood and said ok.
I just think if you are going to be inclusive then don't have the wheel out in the lobby for everyone to see. When a gold or above member checks in, maybe then you can bring the wheel out. This way that member will feel special and the poor schlubs like me that are just club members won't feel bad or excluded.
March 3, 2015
Rated 5.0 out of 5.0 by Jamie2004 Very pleased
Despite the sloppy weather conditions, the entry to the lobby was clear and kept clean and warm. My check-in was effortless and my room was comfortable, clean, and quiet. I went down to the bar to get a drink and the bar tender was very kind and accommodating. I took the drink to my room and relaxed. The breakfast area was quite nice and did not appear 'sterile' as some do. The food and service were quite good. My server was very friendly and easy going.
February 28, 2015