Rated 3.8 out of 5 by 258
Rated 4.0 out of 5.0 by Mrs. Kaye Our stay in Mt. Pleasant
The staff was very friendly and helpful. The hotel driveway was very difficult to find and the trees blocked seeing the hotel sign from the road, Our room was very clean except for the head grease stain on the chair in the room.
May 29, 2015
Rated 2.0 out of 5.0 by M Garner Average for the Price
If in newer room with proper pillows and a good mattress you will like.
Ashley in the lounge will get your drinks right every night there after. She is just awesome and a great personality as well.
Front desk is friendly until you need someone rectified.
May 28, 2015
Rated 2.0 out of 5.0 by Oscareagle Not a location to return
This hotel is in great need of remodeling and personnel training.
On arrival I need to add an extra night to my stay and I was never advice of a rate change of 30% increase. To correct this at checkout took to the only person at the desk at 9 am, over 50 minutes and phone calls to the supervisor, thus delaying my trip.
In the room the housekeeping was poor with a very light cleaning.
There are insufficient electric outlets for the electronic equipment that a business person carries today (computer, tablet and phone).
At the restaurant / bar there is not acceptable variety liquor and there are not wine glasses available. I must say that the food quality was acceptable.
The lobby is design in such a poor way that when somebody arrives and uses a cart for the luggage, the person in front of the desk needs to move out of the way in order to give way.
To me, this is not a location to return.
My stay had not been satisfactory.
May 28, 2015
Rated 5.0 out of 5.0 by sylvia8334 Good alternative to downtown Charleston
We liked this for ease of access to downtown Charleston. Nice place to stay; easy to use the trolley tours in the area to go downtown and tour Mount pleasant; nice restaurant.
May 26, 2015
Rated 1.0 out of 5.0 by Ameer85 Would not recommend it
The room was not cleaned even though I brought it to the front desk's attention twice. The bathroom and the towels stinks, the internet was unbelievably slow and disconnects every few minutes. The furniture was old and the mattresses were stained.
May 25, 2015
Rated 5.0 out of 5.0 by Sandy4213 Clean and comfortable
I would stay at this hotel again. Nice staff, clean and convenient to downtown Charleston, shopping and restaurants.
May 20, 2015
Rated 5.0 out of 5.0 by Luther1977 Great service and staff
Outstanding staff and service. Hotel does need an upgrade
May 20, 2015
Rated 5.0 out of 5.0 by RgHer great location
Very nice location and close to many attractions in Charleston/Mt. Pleasant area. Staff was very professional and courteous.
May 18, 2015