Rated 3.8 out of 5 by 190
Rated 3.0 out of 5.0 by mnsdawson Never again
I'm not a fan of leaving a poor review, however, I believe it needs to be done.
Staff was friendly, but usually sitting around very relaxed.
The location made it easy to access both Charleston and places to eat.
Noon check-out gave us a chance to sleep in a little.
The stench when you walk into the room was overwhelming. I don't know if there is some chemical they use to cover up smells, but it stinks.
No refrigerator - this was seriously a huge negative for us. We had to go buy a cooler for the room.
No microwave - I like hot tea before bed...and sometimes popcorn. I was told that if we go down to the restaurant before 11:00 pm, they would give me a mug of hot water or microwave whatever I want. Nice, except I went down on two different nights before 11 and the doors were closed. The coffee maker in the room was missing a part, so it was unusable.
The bed was so uncomfortable and the blanket was flimsy.
The walls must be very thin, we could hear the people in the next room talking and their TV.
Yes, we went through the time share people, but I would never stay there again. Thankfully, our trip was filled with adventure and we didn't have to stay in the room very often. Oh, there wasn't a safe in the room either. I can't comment on room service because we opted not to allow anyone in the room during our stay because we didn't have a safe in the room.
January 27, 2015
Rated 4.0 out of 5.0 by gaeaglesfan Good location
The hotel was nice overall and very close to restaurants and shopping. A fridge would have been nice and if I was staying more than one night, I wouldn't stay here because of the lack of fridge. Also there is no sound barrier at the doorway and you can hear everyone that walks and talks down the hall.
January 26, 2015
Rated 2.0 out of 5.0 by Chikie22 January 2015 Stay
Would never stay at this location again. The staff was friendly, the food was good, but that's about it.
Not very clean.
A staff member walked into my room unannounced.
Used tissue was left in the ice bucket.
Electrical outlets are not close to the bed.
January 21, 2015