Rated 3.8 out of 5 by 347
Rated 1.0 out of 5.0 by njalthauser Worst Holiday Inn
This was the worst Holiday Inn we have ever stayed at. We checked in late. The staff at the front desk didn't know what she was doing. Ended up charging us twice. Had to call and get it taken care of when I saw my credit card statement. What should have been a 2 min thing ended up taking 20. Then she directed us to the wrong area twice. The room was fine. Clean but nothing great. The mattresses were old and uncomfortable. There were not outlets on the night stand to plug in phones. I thought that was a standard feature anymore. The room was around the corner from the elevator so all night long we heard it go up and down. At first my husband thought it was a storm coming in. The free breakfast was ok. My husband (who loves ham) refused to eat it because it was a weird color. The selection was just ok. Needless to say we paid half the price for a different hotel a month ago and had a great stay. Will never stay here again.
March 30, 2015
Rated 1.0 out of 5.0 by DCKansas Churlish Staff
Night staff at this location seemed disinterested in service appropriate to the Holiday Inn standards we expected.
March 28, 2015
Rated 5.0 out of 5.0 by Twc57 Great Stay
My sister and I enjoyed our stay here in Mount Vernon. As with all Holiday inn Hotels we visit, the service was outstanding and the staff members were all friendly and very helpful. So Our Thanks To You All.
March 24, 2015
Rated 5.0 out of 5.0 by bat4255 Comfortable bed and great service.
While traveling, we stayed at 5 different motels. For the money, Holiday Inn was by far the best stay.
March 17, 2015
Rated 5.0 out of 5.0 by Brokerage Entire experience excellent
I would recommend Holiday Inn to anyone traveling anywhere in the United States.
March 16, 2015
Rated 5.0 out of 5.0 by dhong Great Overall service
We are very impressed with the Service and Staff. The accomodation were very good.
March 14, 2015
Rated 5.0 out of 5.0 by Shannene Such a joy!
I had made this reservation via phone 3 days before arriving and spoke to a wonderful young lady named Taylor. She helped me in every way possible, especially with a rate since I was traveling for medical appointments for my son. She had told me she was working the day of my arrival and to just stop in and see her. We arrived and I met Taylor which was once again a great help and so kind to me and my son. Thank you Taylor for your wonderful hospitality. Our stay was the best and breakfast was amazing.
March 10, 2015
Rated 5.0 out of 5.0 by osocko great service shower disappointment
One of the best aspects of HI is the shower. this time it was not up to expectations. Shower had no force to the stream.
March 9, 2015