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Rated 3.9 out of 5 by 455 reviewers.
Rated 5.0 out of 5.0 by Great Value Good location and great value. Had a very restful night after a long day of travel. Have recommended to friends and family. August 31, 2015
Rated 5.0 out of 5.0 by Breakfast Neither the service or the food was very good. Sorry to have to state this fact, but it is true. August 29, 2015
Rated 4.0 out of 5.0 by Slow internet Hotel was Ok but I don't think I'll use it again. Handicap parking was VERY far from front door and wifi was at 1.3mbs. Room was great but I had to walk too far after parking. Also, couldn't use internet because it was pitifully slow. Was not welcomed as platinum member. Breakfast was ok but not as good as Hol Inn Ex although it isn't much better. August 28, 2015
Rated 4.0 out of 5.0 by Comfortable bed and place to stop Hotel was very relaxing and comfortable. Once I hit the bed, I was out like a light which is a great comfort when traveling across the country. I'd recommend this hotel to anyone passing through Mt. Vernon. August 28, 2015
Rated 3.0 out of 5.0 by Not up to par for Holiday Inn The initial check in was not a good experience. It took 3-4 minutes for the 3 staff members to even acknowledge me at the counter, I get that it was a late check in but when they are talking about food and personal things, just shows poor customer service. The person who checked me in didn't ask for my ihg #. Breakfast was sub par. Everything was dried out and there was no orange juice. The shower drain was very slow moving. If I travel through Mt Vernon again I will be hesitant to stay again. August 25, 2015
Rated 5.0 out of 5.0 by I stay here whenever I'm in Mt. Vernon I have stayed here a few times, with and without having made reservations. I never have a problem with availability. The rooms are always clean and comfortable. The only issue I had with my latest visit was not having a refrigerator in the room. Of course, this is something I can live without, it's just nice to have. August 24, 2015
Rated 2.0 out of 5.0 by Disappointing experience especially for the price We were disappointed with this hotel. The chairs in the room were very dirty as was the carpet. The bathroom fixtures were in need of repair and, as much as we appreciate the fact that it is a pet friendly hotel, we were not appreciative of the fact that we found old pet food on the floor of the closet. Will not stay there again nor will be recommend it. August 24, 2015
Rated 5.0 out of 5.0 by Passing Through Nice, clean and comfortable room. Curb appeal and lobby a lot more updated than guest room. August 22, 2015
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