Rated 4.0 out of 5.0 by Kachnik Smoking
Well-run hotel. Very attentive staff. Just wish the staff late at night would not all leave their posts at once so they could go outside and smoke
May 17, 2013
Rated 5.0 out of 5.0 Great Location, Stay and Service
Excellent location - right across a shopping mall, Bar Louie in-house, and the hotel provides free pickup/drop-offs within 5 miles and to the airport. Rooms are upgraded, with tiles and flatscreen tvs and decent linens. Staff is polite and accommodates any special requests. If you need further assistance, reach out to the hotel Manager - Dan. He did respond quickly and sorted out my concerns.
Overall, great stay and service, and I would stay back there if I visit that area again.
May 4, 2013
Rated 2.0 out of 5.0 by disgrunteled not a comfortable stay
I had a room that had comfortable beds and a nice TV, but there was only a small table and 2 side chairs to sit on.
I do not think they took my Priority Club card, as I can't find my number on the bill.
I tried to sign on with them at the webaddress they furnished, but it didn't work.
The bar was dingy and loud and at breakfast the service was poor. The waitress didn't even clear dirty dishes off of tables after the guests had left.
April 16, 2013
Rated 5.0 out of 5.0 by Bettymzr60 Outstanding
Room was clean & comfy...staff was attentive and efficient...management went above and beyond to make our party and stay successful, enjoyable and affordable! Excellent! Highly recommend this facility.
March 20, 2013
Rated 5.0 out of 5.0 by TJ2013 Great Experience
Very nice and comfortable environment. Staff is very friendly and the Bar Louie connection is a plus!
March 3, 2013
Rated 4.0 out of 5.0 by 1234567890 1234567890
very nice people working there. It was quite, and I could have a drink and slept will. No problems for me, been in better, but will stay again.
February 18, 2013
Rated 5.0 out of 5.0 Beautiful, modern hotel!!
Newly renovated w/excellent resturant-Bar Louie!! Rooms are modern asian fusion design and very comforable beds!! Hotel is accross the street from Randhurst Centre, a newly refurbished upscale shopping centre. Pei Wei, Costco, Starbucks and other fun shopping!!
February 11, 2013
Rated 1.0 out of 5.0 by Jazzju Service front desk bad
First day of the year,I called front desk for request a towel. She said nobody was there until 11 am. So I call again at 11: 10 am and she said that someone was bringing it, but nobody came to my room.
When I check out ask about my phone call and she does't answer me about it, just told me that it was done.
January 1, 2013 around 11:am
The contrary of this lady was a day before, when I arrived Diana was really good hostess front desk for my family.
January 7, 2013